GLS Educational Supplies Reviews 

5,196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting next-day arrivals and quick dispatch of orders. Many people find the ordering process straightforward and easy to use, appreciating the excellent service provided by helpful and friendly staff. Reviewers are also very satisfied with the product quality and value for money. However, some customers also noted issues with delivery, specifically mentioning unreliability from certain couriers, missed deliveries, or parcels being dropped at incorrect addresses. A few other people also felt that packaging could be improved, citing instances of leaks, excessive materials, or boxes being too heavy to comfortably handle.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and efficient... See more

Product

Consumers find product quality to be excellent, with many reviewers praising the items as first-rate, good... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and the... See more

Service

People report positive experiences with service, consistently describing it as quick, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.7

All reviews

(5,196)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality goods

Quality goods, quick delivery. Thank you

March 31, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Positive Experience

Web site easy to us. Purchases arrive next day undamaged and all there.

April 1, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that our website is easy to use, and your purchases arrived undamaged the next day. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent product just what I was…

Excellent product just what I was looking for.
Prompt and efficient service

March 30, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that our product met your expectations, and we appreciate your kind words about our prompt service. Thank you!
-Amy.

Rated 5 out of 5 stars

Very good quality products

Very good quality products, communication excellent and delivery in time.

March 30, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received excellent communication and timely delivery of very good quality products! Thank you for your positive feedback.
-Amy.

Rated 5 out of 5 stars

Prompt delivery


Prompt delivery, excellent product clearly specified on site

March 27, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you had a positive experience with our prompt delivery and clear product specifications. Thank you for your feedback!

Rated 5 out of 5 stars

Speedy

Less than 24 hours.

March 27, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate your feedback and are glad you had a positive experience with our prompt service.

Rated 5 out of 5 stars

Very pleased

This is the first time I have used GLS as a private customer although I have used it through work many times. Really easy to order, extremely well packaged and arrived the following day. Product was as described and very good quality, value for money...what more can I say.

March 27, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that your first experience as a private customer was easy and positive. We appreciate your feedback regarding the packaging, prompt delivery, product quality, and value for money. Thank you for your review!

Rated 5 out of 5 stars

I received a faulty order and as soon…

I received a faulty order and as soon as I contacted the store they immediately issued a brand new substitute order. Fantastic service

March 18, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that we could resolve the issue with your order so quickly. It's great to know you received fantastic service. Thank you for your positive feedback!

Rated 5 out of 5 stars

GLS have supplied our two school weekly…

GLS have supplied our two school weekly for over 15 years. There is a reason why we do not use any other company.

March 26, 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate your continued loyalty over the past 15 years. We're happy to hear that our service has consistently met your school's needs, and we thank you for your positive feedback.

Rated 5 out of 5 stars

as usual easy to order via the website…

as usual easy to order via the website and confirmation received the same day.

March 13, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that ordering through our website was easy and you received prompt confirmation. Thank you for your positive feedback; we appreciate it!

Rated 3 out of 5 stars

Product (a long roll of coloured paper)…

Product (a long roll of coloured paper) arrived damaged. It was not packaged with protective bubble wrap and was bashed around a bit in transit. It arrived creased.

++Update++ Lauren from GLS called to explain that the roll of paper should not have left the warehouse without proper bubble wrap. I was offered a replacement or a refund to rectify the mistake. In fairness, excellent customer service 👏🏻

March 20, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for talking to me today, i am glad we could find a way to make this right. Thanks, Lauren

Rated 5 out of 5 stars

Great service

Great service
Love that items are despatched via DPD so you receive timed deliveries

March 12, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you had a great experience. It's wonderful that you appreciate our timed deliveries via DPD. Thank you for your positive feedback!

Rated 5 out of 5 stars
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy you found great prices and experienced quick delivery! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Great for art and design materials.

I am always happy to buy art and design materials from GLS Educational Supplies. There is a large range of card and paper, paints, modelling materials and art equipment. Is is good value for money and the delivery is usually very quick.

March 10, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you are always pleased with your purchases from us. It's great to know that you appreciate our extensive range of art and design materials and quick delivery service. Thank you for your positive feedback!

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