Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more
Company replied
I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more
Company replied
Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more
Company replied
Company details
- School Supply Store
- Art Handcraft
- Educational Supply Store
- Office Furniture Store
- Paper Distributor
- Stationery Store
Written by the company
GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!
Contact info
2 Gregory Street , SK14 4TH , Manchester , United Kingdom
- 03451 203 213
- sales@glsed.co.uk
- www.glsed.co.uk
4.7
Excellent
5K reviews
Asks customers to review
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Delivery issues sorted out quickly and…
Delivery issues sorted out quickly and efficiently. Our order was replaced and resent within 48 hours.
March 18, 2026
Unprompted review
Reply from GLS Educational Supplies
We're happy to hear that we resolved the delivery issues quickly and efficiently. We appreciate your positive feedback regarding our prompt order replacement.
Problem solved
We had a missing item in our parcel and it was replaced and with us the next day. Very helpful staff.
March 11, 2026
Reply from GLS Educational Supplies
We're happy to hear that the missing item was replaced quickly! We appreciate your positive feedback and are glad our staff could assist you effectively.
Reply from GLS Educational Supplies
We're happy the ordering process was easy and the despatch was speedy. Thank you for your positive feedback; we appreciate it.
Too heavy
The parcels were FAR too heavy for the school premises to lift. One of the staff almost hurt himself trying to get one box on the trolley. Please package boxes with a reasonable number of products, allowing our team to accept and move the parcels comfortably.
January 17, 2026
Reply from GLS Educational Supplies
Thank you for your feedback, and we’re truly sorry to hear about the difficulty caused by the weight of the parcels. The safety of your team is extremely important to us, and we understand how frustrating this must have been.
We appreciate you bringing this to our attention, and one of our team members will be in touch with you this morning to discuss this further and ensure it’s put right.
Parcel was due for delivery on Thursday…
Parcel was due for delivery on Thursday 12.03.26. It didn't arrive. Rescheduled for delivery on Sat 14th (we are a school!) When they realised we were closed, they rescheduled it for delivery on Sunday 15th!!
Now Monday and still no parcel...
March 11, 2026
Reply from GLS Educational Supplies
Thank you for talking to me today. I will keep in touch as promised. Thanks, Lauren
Quality papers and materials
Quality papers and materials, well packaged and efficiently delivered, cannot fault this company
March 3, 2026
Reply from GLS Educational Supplies
We're happy to hear that you received quality items, well-packaged and efficiently delivered. We appreciate you taking the time to leave this positive feedback!
Reply from GLS Educational Supplies
We're happy to hear that you received efficient service and quality products.
Easy to order and delivery to the door.
March 9, 2026
Reply from GLS Educational Supplies
We're glad you found it easy to order and appreciate our delivery service. Thank you for your feedback!
Reply from GLS Educational Supplies
We're happy to hear that your delivery arrived on time and complete. Thank you for your positive feedback; we appreciate it greatly!
Speedy!
Easy to use website, speedy processing and delivery. About to place another orderThank you!
March 6, 2026
Reply from GLS Educational Supplies
We're happy to hear that you found our website easy to use and that you experienced speedy processing and delivery. Thank you for your order and feedback!
Reply from GLS Educational Supplies
We're happy to know our team was flexible and delivered your items with care and punctuality. We appreciate your positive feedback!
Easy from start to end!
Ordering made easy and delivery always on time and very helpful customer services staff.
February 26, 2026
Reply from GLS Educational Supplies
We're happy that ordering was easy, delivery was on time, and our customer service was helpful! Thank you for sharing your positive experience with us.
easy ordering and prompt delivery
February 23, 2026
Reply from GLS Educational Supplies
We're happy the ordering was easy and the delivery prompt! We appreciate your positive feedback.
Always delivered as stated.
February 26, 2026
Reply from GLS Educational Supplies
We're happy to hear that our deliveries met your expectations. Thank you for your feedback!
Easy ordering and delivery was quick.
February 24, 2026
Reply from GLS Educational Supplies
We're happy the ordering process was easy and the delivery was quick! Thank you for your positive feedback; we appreciate it.
Reply from GLS Educational Supplies
This is fab to hear, thank you.
Will definitely use GLS again
Purchase was quick and easy, delivery fast and the product was well packed and arrived in perfect condition.
And thanks to Lauren for going out of her way to send me the invoice again when I couldn't see it!
February 19, 2026
Reply from GLS Educational Supplies
Thank you so much for taking the time to share your feedback — I really appreciate you speaking with me today. We do send an electronic invoice automatically for every order. It’s also always available to download anytime in the My Account section of your online account. As discussed on our call this morning, I’ve gone ahead and emailed you a copy of the invoice so you have it for your Finance system. I’m really glad to hear the ordering process was quick and easy, and that your delivery arrived in perfect condition. If there’s anything else you need, I’m always happy to help. Thanks, Lauren
They do quite a decent job
March 5, 2026
Unprompted review
Reply from GLS Educational Supplies
We're glad you're satisfied with our work. Thank you for taking the time to share your positive experience with us!
Great products and speedy delivery!
February 25, 2026
Unprompted review
Reply from GLS Educational Supplies
We are happy to hear that you enjoyed our products and that you experienced a speedy delivery. Thanks for your feedback.
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