Go-Etna Excursions Reviews 

2,412
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and helpfulness, making the tours enjoyable and informative. Many people highlight the excellent organization of the tours, from timely hotel pickups to comfortable transportation and well-planned itineraries that exceed expectations. Reviewers also appreciate the unique locations visited and the overall user experience, often describing it as unforgettable and a highlight of their trip. However, some customers were dissatisfied with communication from guides, noting a lack of information about the tour's progression and alternatives when issues arose. A few other people also felt that tours were rushed, with insufficient time for exploration or photography, and experienced long waiting times in queues despite promises of skip-the-line access.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising guides for their extensive knowledge... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent organization and... See more

Location

Clients share positive opinions on location, with many reviewers expressing delight with the stunning views... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers highlighting the... See more

Holidays

Consumers find holidays to be positive, with many describing their trips as fantastic, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

We had a brilliant half-day trip. The tour guides were knowledgeable, friendly and considerate, and we learned so much! Our group comprised a range of ages and all were accommodated thoughtfully. A r... See more

Rated 5 out of 5 stars

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,412)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

perfect excursion

Perfect organization, beautiful, interesting, and well-explained sights. The guide (Salvatore) was extremely knowledgeable, kind, and helpful! Everything was perfect, highly recommended!

July 19, 2025
Rated 5 out of 5 stars

A.m.a.z.i.n.g!

What an incredible experience. We took the summit tour and it did not disappoint! We were very lucky with the weather as it was a beautiful clear day and visibility was perfect. Our guide was Andrea, who was funny and informative. The whole trip was well organised and efficient, including pick up from our hotel.

June 30, 2025
Rated 5 out of 5 stars

Amazing

Friendly atmosphere, amazing knowledge of the guide, unique landscape, small group, access to Etna from the less visited side so we were basically alone on the walk, free rental of clothes and shoes... just all the positives with this agency. We can only recommend it :)

July 18, 2025
Rated 5 out of 5 stars

ETNA SUNSET TOUR

A wonderful experience where the drivers (Mr. Sergey and Mr. Fortunato) and the guides (Mr. David and Mr. Alex) explained and introduced us to the beauty of “Mamma Etna” on its northern side over three wonderful stops.

A must-do if you land in Catania and want to go on an adventure.

Thank you so much for everything.

July 17, 2025
Rated 5 out of 5 stars

Perfect birthday with Go Etna!

Perfect day out with Go Etna on my mother's bday! We did the full day volcano tour. We loved everything: The super professional and fun guides, the magical volcano, the fun walks along the volcano craters and lava tunnels, the delicious lunch, the beautiful Alcantara gorge... and most of all, our guide Marco's kindness and attention to every need, ensuring my 75+ year old parents felt comfortable and safe at all times.

June 30, 2025
Rated 5 out of 5 stars

The trek could not have gone better

I was picked up and dropped off at my hotel in Catania. Once on the trail, the guides were very informative regarding geology, volcanology and history. Though the hike was an easy-moderate level trek, the guides assisted those who needed help during both the climb and decent. I would definitely recommend this company and the guides for any planned hike up Mt Etna.

June 14, 2025
Rated 4 out of 5 stars

The Tour was ok

The Tour was ok. The Shuttle and the guides are in time and top organized. The lunch ist Not realy needed and too expensive. If it is possible to Book a Tour without lunch, i would prevare this.
50 Minutes on top of the Mountain and Walk aronund is to Short, especially with Kids..

June 29, 2025
Rated 5 out of 5 stars

Etna Tour

The Etna was an amazing experience, truly special to see up close. Salvo made the tour fun and shared a lot of interesting information. We really enjoyed it!

June 28, 2025
Rated 5 out of 5 stars

Etna Emotional 3000 tour

Etna Emotional 3000 tour

We had a wonderful day with Giuseppe. He and his colleagues were very informative and clearly passionate and knowledgeable about Mt Etna. The lunch was delicious and the restaurant staff were very accommodating and coped effortlessly with a large group. This tour is ideal if you only want a forty minute walk after a cable car and 4x4 journey.

June 25, 2025
Unprompted review
Rated 4 out of 5 stars

Great guide

Great guides - with plenty of knowledge to keep everything interesting. However, the “jeep” turned out to be a mini bus, which was OK but not what we expected. We were under the impression that the “jeep” would be taking us off road & further up Etna.
But, it was a great trip & highly recommended

June 13, 2025
Rated 5 out of 5 stars

Etna Tour Day Trip June 2026

We booked day trip Etna tour for a group of 6.
Tour was guided in German language like requested.
Hotel pick up on time.
Half day trip at Etna mountain with 4 stops and interesting information's on vulcano and Etna.
Lunch stop at simple mountain lodge with good local food.
Afternoon stop at Alcantara river with refreshing bath.
We enjoyed the day and trip and will recommend to others.

June 11, 2025
Rated 5 out of 5 stars

Great experience!

We had a great experience with the company and its staff!
Alessandro was very friendly and has a great sense of humor.
He explained us everything very good about the volcanic activities, the nature and answered all our questions very qualified. We felt at every moment safe, the tour was great organized and the pick-up and drop-off were on time and like stated.
Thank you for this great experience.

June 22, 2025
Rated 5 out of 5 stars

First class experience delivered by a first class staff team.

A very professional company with a friendly and knowledgeable staff team. From my first pick up in the morning to last drop off after the tour the staff team were a joy to spend time with and the tour exceeded my expectations in every way. First class and cannot recommend highly enough.

June 21, 2025
Rated 5 out of 5 stars

Amazing tour

Tour was well arranged. Starting from pickup to arriving at Mount Etna. Tour guide was informative and with a high sense of humour. We thought the tour will be cancelled cause of the recent eruption but it didn’t get cancelled as the eruption was on the other side of the volcano. The Cable car ride and the 4*4 big buses and the hike was too much fun. Then ending with the lunch with the nice group of people from all over the world having a nice chat while having lunch and enjoying the tasty italian food. Such a great experience.

June 12, 2025

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