Go-Etna Excursions Reviews 

2,411
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and helpfulness, making the tours enjoyable and informative. Many people highlight the excellent organization of the tours, from timely hotel pickups to comfortable transportation and well-planned itineraries that exceed expectations. Reviewers also appreciate the unique locations visited and the overall user experience, often describing it as unforgettable and a highlight of their trip. However, some customers were dissatisfied with communication from guides, noting a lack of information about the tour's progression and alternatives when issues arose. A few other people also felt that tours were rushed, with insufficient time for exploration or photography, and experienced long waiting times in queues despite promises of skip-the-line access.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising guides for their extensive knowledge... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent organization and... See more

Location

Clients share positive opinions on location, with many reviewers expressing delight with the stunning views... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers highlighting the... See more

Holidays

Consumers find holidays to be positive, with many describing their trips as fantastic, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

We had a brilliant half-day trip. The tour guides were knowledgeable, friendly and considerate, and we learned so much! Our group comprised a range of ages and all were accommodated thoughtfully. A r... See more

Rated 5 out of 5 stars

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,411)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience ♥️

I booked the Etna sunset tour with my husband. It was an awesome experience. Our tour guide David and jeep drivers Vincenzo and Sergei were very good and took care of everything. Totally worth the price. Highly recommended.

August 8, 2025
Rated 5 out of 5 stars

Had a great afternoon

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout.
Very informative and would definitely recommend the sunset trip & tasting.
Can't say much more as dont want to spoil the surprises, but so much more better experience having a guide than driving yourself.
Thanks guys..

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgable folks that are able to…

Knowledgable folks that are able to explain complex volcanic topics and makes it accessible to the lay person. Between the experts and drivers, they're able to provide fantastic colour commentary about the mountain, the area and the region. They also make sure that everyone is getting to do everything and are patient with kids and the elderly within the group. Also coordinating everyone and speaking in the various languages was an eye opener.

July 29, 2025
Rated 4 out of 5 stars

Wonderful tour for getting to see Etna close up

The tour guides were excellent with good spoken English and lots of local knowledge.
The lunch provided was great with lots of good local food.
Only downside was the gale blowing at the top of Etna causing a few problems for some of our group. It may have been too strong for running the tour.

May 21, 2025
Rated 5 out of 5 stars

Recommendation 100 percent

The guides were punctual, cheerful, friendly, and imparted a wealth of knowledge. Everyone was taken into consideration. We can recommend Goetna 100%.

July 28, 2025
Rated 5 out of 5 stars

Combining Etna with wine tasting was just brilliant

We got picked up by the hotel and got to walk on mount Etna with a guide who is knowledgeable and friendly. Followed by a visit to a local winery where we also got some local food and wine tasting. We got to see how the wine is produced and the whole experience was with a very small group of people. What a perfect day to spend a day in Sicilia!

July 29, 2025
Rated 5 out of 5 stars

We had a great experience on the sunset…

We had a great experience on the sunset jeep tour with our drive Serge and our guide Davide. It was beautiful to see the countryside and the lava flows and all of the rebirth. It was about 45 minute hike on the slope and walking sticks were available which I recommend if you have any mobility issues. We also rented the shoes for 5 euros which was great because we only had good and light coloured runners for our trip. I'll never forget the crunch of the lava under my feet. Davide was super kind and helpful. I didn't participate in the caves but my companions did and enjoyed that part as well. The only tiny issue was that I didn't hear from them when pick up was. I had to have my hotel call them and ask as I was trying to plan my day. Otherwise worthwhile tour for sure!

July 18, 2025
Rated 5 out of 5 stars

Etna adventure

The guides were well informed and knowledgeable.
The vehicles were fully air-conditioned
The activities do involve hiking and enclosed spaces but if you choose to opt out as some people with us did, this was not a problem.

July 19, 2025
Rated 5 out of 5 stars

perfect excursion

Perfect organization, beautiful, interesting, and well-explained sights. The guide (Salvatore) was extremely knowledgeable, kind, and helpful! Everything was perfect, highly recommended!

July 19, 2025

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