Ordered from Bedford Chicken George. No food turned up after an hour when we were originally told 15-30 mins. We had to ask for an update to. E told they have no delivery drivers & could not te... See more
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Twice now I've watched on the tracking the driver collect my food 2 mins from my house, then picked up another order from the local shop and delivered that elsewhere before then delivering my food...... See more
Company replied
GoGetters do exactly as their name suggests!! Had great deliveries from them every time - both in Ware & Hitchin. Always deliver with a smile & a “enjoy your food comment” or the like. They’ve always... See more
Company replied
Highly recommend Go getters , friendly helpful delivery drivers , prompt replies to any queries via online chat . Food arrived hot and on time , with added bonus of being able to track every stage o... See more
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Company details
Written by the company
GoGetters is a fast growing, on-demand food delivery service with a big difference. By working with a carefully curated network of quality local, independent, restaurants GoGetters is able to offer its partners and customers a quality of service unmatched in the sector. GoGetters is incredibly proud to provide the UK's local hospitality economy with the platform to share their passion and produce with a discerning customer base who aren't prepared to compromise on quality when it comes to convenience. We help communities thrive.
Contact info
United Kingdom
- customersupport@gogetters.co.uk
- www.gogetters.co.uk
3.4
Average
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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They seem to take around 1hr 30 for all…
They seem to take around 1hr 30 for all deliveries, always forget something and charge more than a taxi to deliver.
January 28, 2025
Unprompted review
EXTORTIONATE PRICES ADDED TO EACH DISH
We normally eat in at this particular restaurant, however due to Storm Darragh decided to get a takeaway. When looking through the menu on GoGetters the prices seemed very expensive. I phoned the restaurant and asked the price of a couple of the dishes. 1/2 Duck was £23.00 and red noodle was around £12.00. On Go Getters the 1/2 duck was over £31.00 and the noodles over £15.00. All other dishes had extortionate amounts added on top. Add to that the fact they charge delivery, this would have added over £30.00 to our order. Needless to say we abandoned that idea and took our business elsewhere. If you're going to use GoGetters please check the prices first. I would definitely never order from a restaurant that use them as a their delivery service. I understand they're running a business but this is taking the mick.
December 7, 2024
Unprompted review
Reply from GoGetters
Hi Deana,
Thank you for taking the time to share your experience. We completely understand your frustration and appreciate you bringing this to our attention.
After looking into this, we caught up with the restaurant, and they acknowledged that some of the prices listed were actually incorrect. This has since been resolved to ensure transparency and fairness for customers moving forward.
We’re truly sorry for the confusion and for any inconvenience this caused. Our goal is always to provide a seamless and fair ordering experience, and we appreciate your feedback as it helps us improve. If you ever have concerns about pricing in the future, please feel free to reach out to us directly—we’re always happy to investigate and make things right.
Thanks again for your feedback, and we hope to have the chance to serve you better in the future.
No better than the rest
Most expensive delivery charge I know of. 3.95 del plus 1.75 service charge and they then request a tip for the driver on top. It would be cheaper to get a taxi. Used a couple of times. Most recently site dropped out whilst entering birthday promocode and placed order without it. Defeated the whole point of placing the order through them!
August 16, 2024
Unprompted review
Reply from GoGetters
Good afternoon Andy,
Thank you for leaving a review with us.
I do apologise that your experiences with us have not been as expected. Please kindly email me on amyh@gogetters.co.uk so we can action a solution for you.
I look forward to hearing from you!
Kind Regards,
Amy
Head of Customer Service @ GoGetters.
Excellent Service!
I use GoGetters because I know I will be getting a fantastic service. Their drivers are super friendly compared to other apps, and their customer service team are amazing and give a good personal experience instead of talking to a bot chat. 10/10
August 3, 2024
Unprompted review
An efficient service
An efficient service. Very convenient having your food delivered. The taxi drivers are always very polite and deliver the food order on time. Great idea that you can track the driver. All round very pleased with the service provided.
July 25, 2024
Unprompted review
Excellent
Easy to use, good selection of business to choose from, prompt delivery. Excellent!
July 11, 2024
Unprompted review
What a great service!
What a great service! We always use GoGetters for our takeaway deliveries
Their drivers are really pleasant and always deliver with a smile. Slick, simple to use app tops it all off. Would recommend!
June 16, 2024
Unprompted review
Been Using Gogetters for years
Been Using Gogetters for years, would not order through any other company, Fast delivery, hot food when it arrives and can track order from start to finish.
Great customer service from them also.
August 1, 2024
Unprompted review
First class authentic food
First class authentic food, delivered early and piping hot! I will definitely be ordering again very soon.
July 26, 2024
Unprompted review
Great experience with GoGetters
Great experience with GoGetters. Good communication and delivery in time. I always use GoGetters for most of my fast food deliveries.
July 21, 2024
Unprompted review
Really quick delivery
Really quick delivery, food hot and really friendly driver
July 26, 2024
Unprompted review
Perfect delivery quick and arrived…
Perfect delivery quick and arrived intact
July 21, 2024
Unprompted review
10/10 experience
Lovely food as always, quick delivery good to be kept up to date with tracking!
May 31, 2024
Unprompted review
So i ordered a pizza
So i ordered a pizza. The woman couldnt work the door so shouted at me and shoved it at me.
The very next order. Also a pizza. It was held on its side so the whole thing sagged to the corner of the box. They send for another one, to a completely different address. They finally find the correct address, on the invoice and order details and send me the same pizza that has been out traveling the town for 45 minutes. The cheese was ready to be remelted by the time it got to me. No compensation offered.
June 9, 2024
Unprompted review
Reply from GoGetters
Good evening,
Thank you for leaving a review with us here at GoGetters.
As we discussed on the phone, I am glad that we was able to rectify the situation for you, and apologise again for any inconvenience caused on the evening of your order.
If i can be of any other help, please do reach out to me!
Kind Regards,
Amy
Head of Customer Service @ GoGetters.
Delivery always quick and on time
Delivery always quick and on time. Don’t really have any negative to say and the food is always hot on arrival
May 14, 2024
Unprompted review
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