Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... See more
What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... See more
If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... See more
Company details
Written by the company
At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!
Contact info
Unit 58 Queen Anne's Walk, Festival Place, RG21 7LJ, Basingstoke, United Kingdom
- 01256 816 423
- service@gogo-gadget.co.uk
- www.gogo-gadget.co.uk
1.6
Bad
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased an iPod Nano
I purchased an iPod Nano. The product came quickly and was exactly as advertised. I am very happy iwth GoGo Gadgets and would not hesitate to buy from them again.
August 24, 2022
Unprompted review
READ THIS Before you fall victim!
I made a mistake with this review
Do not confuse GogoGadgets.io with GogoGadgets.co.uk
My apologies.
August 2, 2022
Unprompted review
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Craig,
Thank you for leaving a review but unfortunately you have reviewed the wrong business. We are a small Gift, Toy and Gadget store based in the UK selling from our store in Basingstoke, and are other in Reading. We also have our website gogogadgetonline.co.uk which mirrors our store's stock, we don't sell Wifi Extenders.
Based on the order number provided I believe your order might be from gogogadgets.io, which is a company we are not affiliated with, they are just using a similar name to ours and we have had issues in the past. You will need to contact them to resolve any issues.
If there is anything we can do to help with a store bought purchase from us, or from our online store, please don't hesitate to contact the team via service@gogo-gadget.co.uk.
Kindest regards,
GoGo Gadget
Needed something to keep two bored…
Needed something to keep two bored teenagers amused. Saw the 3D wooden puzzles and thought I'd get a couple. They turned up in a couple of days and kept the girls (twins) occupied for a couple of days (result) would definitely recommend them. And GOGO GADGET to anyone
July 23, 2022
Reply from GoGo Gadget - Gift & Hobbies Store
Hi Andrew,
Thank you for taking the time to leave a review.
We are pleased to hear we were able to help keep the twins occupied, you know where to find us if you need more Gadgets & Puzzles.
Kindest regards,
GoGo Gadget
Order arrived very promptly and exactly…
Order arrived very promptly and exactly as described, would definitely use again.
July 11, 2022
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Alison,
Thank you for taking the time to leave us a review.
We are happy we were able meet expectations.
Kindest regards,
GoGo Gadget
If you value your time and your money…
If you value your time and your money do NOT buy anything from these dodgy online shop!
I have ordered an item over a week ago and when I have emailed them to ask where is my item they’ve said we have sent it with royalmail and unfortunately it has lost! I did contact royal mail a few times and they said they have not send anything.
I read some reviews online and on Trust pilot and I’ve realised this is what they do, they sell customers an item, provide a royal mail tracking number, and they will never send you the item.
I have emailed them and told them that I have contacted royal mail and royal mail said “we have never received the item and they just give you a prepaid tracking number so you think it’s been posted and they blame royal mail” then they have ignored my email and since then they’re not replying to any of my emails.
I don’t believe the good reviews are genuine, as well as Trust pilot, please read the online reviews before you place any orders.
Pay more and buy from a trusted shop rather then these dodgy companies.
June 30, 2022
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Danesh,
Thank you for leaving a review and sorry to hear you have had a bad experience with us.
On investigating further and contacting our Account Manager at Royal mail, they have now located your parcel and are going to attempt delivery. As we have already refunded the order once it arrives you will be able to keep the item as a free gift, or if it is not wanted please donate to a local charity of your choice.
We are sorry you had this experience with us this time around. If you wanted to discuss with customer service further, please don't hesitate to contact our team via service@gogo-gadget.co.uk.
Kindest regards,
GoGo Gadget
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Tina,
Thank you for the review and glad we have another happy customer :)
Many thanks,
GoGo Gadget
Not received the goods and no date as…
Not received the goods and no date as to when I will. 7 days later
May 16, 2022
Reply from GoGo Gadget - Gift & Hobbies Store
Dear David,
Thank you for leaving a review and sorry to hear you had a problem with an order.
On investigation it appears Royal Mail have lost the order in the post. A full refund has been issued for you.
Kindest regards,
GoGo Gadget
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Ronald,
Thank you for the review and glad we have another happy customer :)
Many thanks,
GoGo Gadget
What do you get a 64yr old mate who you…
What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of products and arrived earlier than anticipated, even though I was a cheap skate and had the 'free post'. Clear website of what is in stock what was not, true to their word, arrived in excellent order! Highly recommended.
May 3, 2022
Reached were others couldn't
Took a bit of time but received my Ultraxrend WiFi booster and it works brilliant wish I had known about this before waisting my money on these other so say boosters I can definitely say this thing works I can even get a signal across the road from my flat it's superb
April 18, 2022
Unprompted review
A small basic remote controlled boat
A small basic remote controlled boat. Propellers don't go round till the boat is put in water.
March 3, 2022
Best place ever to go get brain puzzles…
Best place ever to go get brain puzzles mefferts twisty puzzles
January 30, 2022
Brilliant product and satisfying to put…
Brilliant product and satisfying to put together
January 19, 2022
Recipient delighted with product
item arrived very quickly and was good quality the recipient was delighted with the product (Christmas present)
January 5, 2022
Don’t confuse with gogogadgets.IO
From what I can tell there is a uk gift shop and a separate .IO company. The latter are scammers. I think many of the reviews here (like me originally) have mixed up the two. If you bought earbuds or a WiFi extender and has shabby returns experience I think this is the other unrelated supplier- not this one.
January 2, 2022
Unprompted review
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Julie,
Thank you for your review.
Yes we are only a gift and gadget retailer based in Festival Place Basingstoke, we do also have our own Brand website www.gogo-gadget.co.uk which mirrors our stores stock.
The .IO company in question is a company we are not affiliated with in anyway, and they are using a very similar name to ours which is highly frustrating.
I hope you were able to resolve your issues with them.
Kindest regards,
GoGo Gadget
Great site
Great site. Didn’t get any guide on when delivery was likely when first booked but arrived in plenty of time.
December 24, 2021
Great service fast delivery
Great service fast delivery
Going to have a very happy young son on Christmas Day
December 21, 2021
I used GOGO GADGET for my kids stocking…
I used GOGO GADGET for my kids stocking presents for Xmas as I was struggling to find anything in the shops. I found a range of things for my three girls. When receiving my items I had one toy changed to a different character. I message them to ask if I could have the original one I order. They apologized and said that it was out of stock and sent me a different one I wanted but also told me to get keep the other one they sent. I received the new one in two days. Very helpful and felt like I was put first. Will use again and definitely will be using for future stocking fillers. Thank you GOGO GADGET
November 18, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.