Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... See more
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See what reviewers are saying
Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... See more
What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... See more
If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... See more
Company details
Written by the company
At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!
Contact info
Unit 58 Queen Anne's Walk, Festival Place, RG21 7LJ, Basingstoke, United Kingdom
- 01256 816 423
- service@gogo-gadget.co.uk
- www.gogo-gadget.co.uk
1.6
Bad
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello
Hello, what is the website to set the external wifi? I need assistance with this matter please!
November 9, 2021
Unprompted review
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Cecillia,
Thank you for leaving a review.
We are a gift and gadget retailer and don't sell anything Wifi related so it is possible you have contacted the wrong company.
If there is anything we can do to help with www.gogo-gadget.co.uk please contact out helpful team via service@gogo-gadget.co.uk.
Kindest regards,
GoGo Gadget
have to keep e.mailing them to get a…
have to keep e.mailing them to get a reply and still waiting for refund.
October 7, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Mrs Lea,
Thank you for leaving a review.
With all our returns we have to wait for the item to be received back before the refund can be issued, no company will refund before the item is received back.
A refund for your order was issued the same day we received the item back through our Free Tracked Returns despite it being used and damaged.
If there is anything else our helpful team can help you with please contact us via service@gogo-gadget.co.uk.
Kindest regards,
GoGo Gadget
Recent order
From ordering to receiving the process was smooth and quick
Definitely will use again
October 7, 2021
Faultless customer service
Purchased a r/c Speedboat for my grandsons birthday which was delivered promptly and well packaged. I had a small issue with the item after one use, however the customer service from GoGo Gadget was faultless (thank you Peter !) and the issue was sorted quickly and to my complete satisfaction. I would have no hesitation in recommending this retailer. A+++
September 21, 2021
Unprompted review
All in all the products were lovely…
All in all the products were lovely quality. Nice build quality. But lacking in size. I was particularly disappointed in the size of the Arc de Triomphe 3-D puzzle I ordered. It’s very hard to tell the scale on a picture. But I thought it would’ve been much bigger than its actual size. I supposed to many this is just a niggle. The delivery was perfect. Expected it to be longer than usual then it was with Covid these things are to be expected but overall a very good experience
August 9, 2021
Service was good but some items we did…
Service was good but some items we did return back but still no refund of money
August 2, 2021
Great gadget good service
July 15, 2021
Customer service is very responsive
Very responsive
Kind of customer service you should expect.
Do not confuse with GoGo Gadgets.io
June 28, 2021
Unprompted review
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Gary,
Sorry to hear you have had a bad experience.
Please could you confirm if you have been calling our store number 01256 816 423?
Also please could you confirm that this is about an order from gogo-gadget.co.uk? We don't have a live chat function so its possible you have reviewed the wrong business. We have received negative reviews before about gogogadgets.io, but this is a business we are not affiliated with. We are a UK business shipping only to the UK and selling from our store in Festival Place Basingstoke.
If there is anything we can help you with to do with GoGo Gadget please contact our helpful team via service@gogo-gadget.co.uk
Kindest regards,
GoGo Gadget
Dear Gary,
Glad we were able to help, Hope you resolve your issues with gogogadgets.io.
Thanks for updating the review.
Kindest regards,
GoGo Gadget
Prompt service
June 25, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Samantha,
Thank you for your feeback and sorry we weren't able to live up to our usual standards. We are always working to maintain and improve our service.
If you wish to discuss further please email the team at service@gogo-gadget.co.uk
Kindest regards,
GoGo Gadget
Fantastic service!
As always, GoGo Gadget had a vast range of 3D puzzles to choose from. Really good present provider with an efficient and fast service- don’t know how they manage it! Took a different company 6 weeks to get an item to me- damaged. Thanks GoGo Gadget!
April 15, 2021
Wrong order
When I received my order it was wrong. I e mailed the company but have had no response.
March 31, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Louise,
Sorry to hear there was an issue with your order, I beleive the team will be in contact shortly to resolve this for you. I do apologise for any delay in getting back to you, we are currently working with a reduced team.
Thank you for your understanding during this time.
GoGo Gadget
Thank you for the swift delivery- my…
Thank you for the swift delivery- my daughter was very happy.
March 9, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Hi David,
Thank you for the review and glad we have another happy customer :)
Many thanks,
GoGo Gadget
Quick service.
Quick service.
Product was as described.
Would have no hesitation in using again or recommending them
February 28, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Hi William,
Thank you for your review and glad to hear that you would recommend us!
Many thanks,
GoGo Gadget
great service
First time I had used the website. Easy to use, great prices and stock avaliable. Quick and easy delivery. Will use again but cannot wait for the local shop to re-open.
February 23, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Thank you for taking the time to review us and pleased you found our website easy to use. We look forward to welcoming you back to the store when its safe to do so.
Kindest regards,
GoGo Gadget
Excellent service ordered lots of cool…
Excellent service ordered lots of cool gadgets before Christmas and everything arrived on time with no stress, great products kids were very happy. Many thanks go go gadget, Daniel Willis
February 6, 2021
Unprompted review
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Daniel,
Thank you for the kind words and taking the time to review us! We are pleased you were happy with our service.
Many thanks,
GoGo Gadget
Reply from GoGo Gadget - Gift & Hobbies Store
Thank you for the review!
Many thanks,
GoGo Gadget
one of my product i purchased (mini…
Thanks for sorting out the issue I had with one of my product. 5 star now.
February 1, 2021
Reply from GoGo Gadget - Gift & Hobbies Store
Dear Mervyn,
We are sorry to hear there was a problem with your item, I hope the service team were able to sort out an exchange for you.
Our team can always be contacted via service@gogo-gadget.co.uk
Kindest regards,
GoGo Gadget
Reply from GoGo Gadget - Gift & Hobbies Store
Hi Joshua,
Thank you for taking the time to review us and pleased to hear you are happy with the service.
Many thanks,
GoGo Gadget
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