GogodocReviews 

589
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(589)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! Made a same day appointment on Gogo doc and got in right away. The front desk staff were very nice and helpful. Dr.Lavan was great, extremely professional he takes time to listen and time to explain. A first rate professional experience. Completely satisfied with Dr. Lavan and all the support staff. I will definitely be back and would recommend the practice!

August 10, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Tzemali, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Quick and easy to book

Quick and easy to book. I had a phone call consultation with Dr Chandra who was professional, personable and extremely helpful. I will not hesitate to use Gogodoc next time I need a Dr appointment

July 18, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Jaq, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service you needed!

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 1 out of 5 stars

It is really a terrible one

It is really a terrible one. Like cheating. I don’t know how they get 5 stars. For my experience I need a urgent prescription and after paying $50 I got the phone call back to conmuniate, till that moment ,it is still very kind. And the lady asked me to send email back to them to tell her the full name of the medicine tablet my farther took in case anything wrong. I did right a way as I need the prescription as soon as possible. While after many hours till now almost 20 hours gone, no one contact me, no email send back and phone call always transfer to message box. Never ever finds anybody. I believe it is a cheat one and irresponsible doctor. They waste my time and my farther need medicine urgent. They just don’t respect the life and charge you then disappear . Don’t be cheated!!!

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Gogodoc came in clutch for me

Gogodoc came in clutch for me! I reinjured an old back injury on my flight to London from Los Angeles for a work trip, and was stuck in an airport hotel because I couldn't move. Eventually I found gogodoc and within 90min I was on a video chat with a well qualified doctor to help my situation. He prescribed what my doc at home would have prescribed me, and within 48 hrs I was feeling much better. Thank you gogodoc!

July 5, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Michael, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Amazing service

Amazing service.
I signed up to the £15 subscription they have which has saved me so much time and effort. So pleased!

July 5, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Um Yeah, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Really good service

Really good service. Got a call back v quickly and spoke to Dr Varathan, who was very polite and helpful. Got my prescription quickly and without any problems. Will def use them again.

June 29, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Richard, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Excellent advice from an extremely…

Excellent advice from an extremely knowledgeable Doctor
Fast action and referral could save my father's hearing. I will never go back to the NHS!

June 28, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Stephen, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient!!
All very friendly and helpful. I struggle to get appointments with my NHS Gp so decided to sign up to the monthly subscription service for £15! Would certainly recommend to others.

June 19, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear patient, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Never seen anything like it

Very quick and efficient - Dr. Varathan made me feel comfortable and is very understanding of my situation. He asked the right questions and took time to make sure that nothing was left out. From booking the appointment to receiving my prescription took only an hour.

Hitch and Tuesday are amazing also with their bright and welcoming attitude - cannot say the same with some NHS staff

Will not hesitate to use this service again and will be telling my friends about this.

June 16, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear patient, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service and care you needed!

We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Lavan and Gogo doc

Dr Lavan was clear, considerate, very professional and gave a quick response. I would recommend him without hesitation.

June 12, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Amanda, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Fit to Fly - amazing service, thank you!

Amazing service, quick, professional & highly recommend!
My Father required a Fit to Fly certificate as his doctor’s surgery don’t provide this service.
Thank you Dr Chandramoorthy & team for all your help

June 8, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Roger, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish. Speedy appointment, accurate diagnosis made from a fairly nebulous set of symptoms & clear follow up instructions . All done in a lovely professional & caring manner. Wouldn’t hesitate to use again !

May 12, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Sarah, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

We traveled from Australia to the UK

We traveled from Australia to the Uk, and I had to make an emergency appointment with Dr Lavan Varathan.
I contacted the practice and was booked in within one hour and all required tests and appointments were arranged the same day and reports sent to me.
Dr Lavan Varathan is a first Class Doctor and I can highly recommend him to any client who requires medical assistance.
I hope you do well with your Practice in London.
Regards Oliver

May 26, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Oliver, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Great practice

I received a call back really quickly and Dr Lathan V. was amazing. He really took the time to listen at a time where I needed it most, he understood, explained his diagnosis and advised me on what the next step was. I am so grateful and would absolutely recommend him.

May 24, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Anne, many thanks for leaving us a 5* review. We are glad that you had a great experience with our GP and received the service and care you needed!

We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

waste of money

Having phoned me and admitting their error they have now gone the extra mile with their service. I now have no problem giving them a 5 star rating.

May 24, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Hi Kevin, thanks for leaving us an excellent review!

We are glad that you had a great experience with our GP and received the service needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Lavan Experience

Dr Lavan after my appendix surgery has been consistently been answering concerns and queries I have had post operation, in the current time with regular GPs it can prove very difficult to get medical advice. From my end I can say if I need assistance over the phone I am able to obtain this. There doesn’t seem to be any kind of unprofessionalism either or lack of medical enthusiasm.

May 22, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Yusuf, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 1 out of 5 stars

Paid and still haven’t gotten prescription

I’ve been trying to get in touch repeatedly without any answer. My mother had an appt on Friday to get a prescription refilled quickly and we were told we’d get an email with the prescription shortly. It did not come. I called Monday and they sent it “again” even though it never was sent in the first place.

We’ve now been to 4 different pharmacies who say they do not have one of the prescriptions, the last pharmacy finally let us know that a particular drug doesn not exist in 1mg form. So we have to call the doctor to have the dosage changed. I called and had a very curt receptionist not even ask for the details as she assured me the doctor would take care of it as soon as they were done with a patient.

The pharmacy is about to close and still no email or response or even confirmation that it has been taken care of!

It’s now several days after the consultation and we’re no closer to getting the prescription refilled.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Was so convenient being able to speak to someone over the phone vs going to see a Dr. Dr Lavan was knowledgeable and when talking about a repeat prescription left me feeling more informed that I was previously. Would definitely use again.

May 10, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Fiona, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Very helpful doctor

Very helpful doctor , quick and easy

May 2, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Nutti, thank you for leaving us an excellent review! We are always happy to help :)

Regards
Gogodoc team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look