GogodocReviews 

589
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(589)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot fault this service at all

I cannot fault this service at all. I was horrendously let down by my NHS service and was left with a very poorly child.
We got a video call just a few hours after contacting, the doctor was lovely and we had antibiotics the same day.
My daughter is now on the mend and I would definitely use gogodocs again.

March 2, 2023
Unprompted review
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Reply from Gogodoc

Dear Alex, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

The best service

The best service. I have struggled for two weeks for a doctor to take action and the Dr I spoke to treated me straight away after I explained my symptoms. Highly recommend.

March 2, 2023
Unprompted review
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Reply from Gogodoc

Dear Kirstie, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Excellent service

Excellent service. Submitted the form at 9:10 and within half an hour an attentive and caring doctor called, we did a phone appointment, I was diagnosed efficiently and by 11am I had already picked up my prescription from the local chemist. I will never use my nhs doctor again

February 28, 2023
Unprompted review
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Reply from Gogodoc

Dear Hugovic, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Professional, experienced, and compassionate team

Professional, experienced, and compassionate team. I was worried that as a tele-health service that it would be difficult to communicate my health concerns and be treated, but the GoGoDoc team did a wonderful job listening, providing a diagnosis, and prescribing care in a very quick turn around. Would absolutely use again.

January 27, 2023
Unprompted review
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Reply from Gogodoc

Dear Isabel, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Top marks Gogodoc has been wonderful

Gogodoc has been wonderful. Within a couple of days I have received my 'Fit to Fly' letter and I can now go on my last overseas holiday. Thank you for helping me, thank you for your speedy service, I appreciate all you're help. I would totally recommend Gogodoc services.

February 7, 2023
Unprompted review
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Reply from Gogodoc

Dear Veronika, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Punctual and empathetic GP

Punctual, good communication, empathetic GP, easy collection of prescription. Will definitely recommend.

February 2, 2023
Unprompted review
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Reply from Gogodoc

Dear Rebecca, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

No waiting and saw me 30 mins early!…

Had a really good experience with Gogodoc. I was in desperate need to get a quick check and I managed to easily get an in-clinic appointment on the same day.

Dr Lavan, was very helpful, attentive, and super knowledgeable. Not only that, he was happy to see me as soon as I turned up - which was 30 mins early!

If you are in need of a quick check-up and peace of mind I would definitely recommend Gogodoc.

February 2, 2023
Unprompted review
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Reply from Gogodoc

Dear Rowan, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Doctor was really understanding and…

Doctor was really understanding and easy to talk to. Completely understood and empathised with my needs, which put me at ease. Phone call was quick and efficient, also responded to my consultation form really quick. Very happy and satisfied with the service and would use again where necessary.

February 1, 2023
Unprompted review
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Reply from Gogodoc

Dear K Sasha, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Thank you it was a very pleasant and…

Thank you it was a very pleasant and professional experience.

January 20, 2023
Unprompted review
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Reply from Gogodoc

Dear David, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Booked a telephone consultation at…

Booked a telephone consultation at 9:10am this morning dr called me at 9:35am and had my prescription by 10:00am after me calling my own GP for a week to be told no appointments available after being on hold over an hour ever time with an ear infection. Great service highly recommended will definitely be using again.

January 30, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Lucas, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

I was treated by dr lavan he was…

I was treated by dr lavan he was professional and I felt like I really trusted him

January 30, 2023
Unprompted review
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Reply from Gogodoc

Dear Sean, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Excellent service/easy to book and…

Excellent service/easy to book and speedy call. Prescription service very good and accepted by local pharmacist.

January 26, 2023
Unprompted review
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Reply from Gogodoc

Dear Carol, thank you so much for your excellent review! We are glad to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Thank you

Extremely kind help within each appointment as from in accordance with circumstances and requests. Thank you.

January 25, 2023
Unprompted review
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Reply from Gogodoc

Dear Megan, thank you so much for your 5-star review! We are happy to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

The best of the best

Absolutely great. Called within 5 mins on 1st January and were very thorough before issuing a private prescription. Easy, fast thorough but very personal and also very, very reasonable price.

I’ll definitely be using this again.

January 1, 2023
Unprompted review
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Reply from Gogodoc

Dear MedusaCascade, thank you so much for your 5-star review! We are happy to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

Rated 5 out of 5 stars

Highly recommended

I had the need to get a doctor at home recently and i am so glad i found this company. Dr Lavan from the keat group practice has been amazing. Efficient, kind and extremely reliable. I can only highly recommend this company.

January 17, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Nicolas, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Easy and efficient

Easy to book and reliable. I needed a referral letter, which the GP (Dr. Varathan) followed up on immediately after my consultation. I also needed an itemised invoice which was sent to me promptly upon request. All very efficient!

January 16, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Steve, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

The doctor actually listened to you and…

The doctor actually listened to you and provides answers. They are always quick, kind, and actually care about the patient.

January 12, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Oksana, thank you so much for your 5-star review! We are happy to hear that you had a great experience with our GP and fully enjoyed our services.

Regards
Gogodoc team

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