GogodocReviews 

589
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(589)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional & fast service

This is the second time I have used this service. It is so easy & efficient & Dr Varathan was very professional & thorough & I could have literally picked up my prescription within 15 mins of the call. I will definitely use again if needed.

January 5, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Laura, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

I had a consultation with dr Lafina…

I had a consultation with dr Lafina Diamandis for breathing problems. I booked the appointment at 5 pm not knowing how it will go. I got the call at 8pm. She Listened to my symptoms and history and prescribed medication. The prescription arrived by 830pm. She also gave useful suggestions for follow up with GP surgery.

Hoping to collect tomorrow morning and hopefully start getting better soon. Local GP surgery was not helpful, only could get appointment 4 days later. Thank god for this service !

January 5, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Shankar, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

I wish this doc was my GP

Oh my goodness but I wish the doc I got was my GP what a caring lovely lady Dr Lafina Diamandis was. She even knew about PsA (autoimmune condition) and didn't dismiss me in anyway. She listened, and she helped. I would highly recommend the service for the care and attention I received. Excellent.

January 3, 2023
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Rachel, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

My go-to doctor now

My go-to doctor now. The service is super. Thank you!

December 24, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear PW, thank you so much for your 5_star review! We are happy to hear that you had a great experience with our GP and fully enjoyed our service.

Regards
Gogodoc team

Rated 5 out of 5 stars

Amazing

Amazing. Had a nightmare getting a doctors appointment and all other healthcare services have been over subscribed during Christmas, I needed medication for a sinus infection.
I paid the consultation fee and got a call the same day with a prescription emailed so I could take it into my local pharmacy.
I was antibiotics that same afternoon.
I wouldn’t hesitate to use this service again, fast and efficient.
If you can afford it and you need quick medical care, don’t hesitate.

December 23, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Polly, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Professional, Friendly. Great Service

I have now used this service twice and both times Dr Rakesh Patel has been very professional. He has diagnosed and treated me very successfully with no further issues. I highly recommend this service and wouldn’t go anywhere else including my local surgery. I wasn’t sure what to expect having never used this type of service before, however it soon became apparent that I had no need for any concern as the service was outstanding, professional and Dr Patel was friendly, understood my issues despite a complicated medical history.

December 23, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Matt, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Great service, speedy help

Came to Gogodoc after persistent difficulty accessing my regular GP, and have never received such quick service! GP was attentive and really listened which I appreciated. Was able to book an appointment asap, got the tests and received a prescription by the next day. Thank you!

December 7, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear KB, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Brilliant…

After 3 days of being unable to get nhs doctor to answer let alone an appointment I was desperate and getting iller by the day. Gogodocs rang me in the agreed timeframe and got me the antibiotics I so desperately needed straight away. Dr lavan was kind and helpful. £45 well spent and if you’re concerned about the prescription charge well it was under a tenner!

December 22, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Abigail, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Very impressed

I got a poor service from my regular GP and was feeling awful. I was able to get an appointment within 2 hours, the doctor was very thorough and had a caring attitude (remember that, caring GP’s?!) I got the prescription he felt I needed a few hours later that same day, and am feeling so much better now. I would not hesitate to use them again and highly recommend.

December 7, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Lesley, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Such a wonderful service and well worth…

Such a wonderful service and well worth the cost. I cannot thank Gogodoc enough for helping me over the past year.

December 19, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Stuart, thank you so much for your wonderful feedback! We are happy to hear that you had a great experience with our GP and fully enjoyed our service.

Regards
Gogodoc team

Rated 2 out of 5 stars

The response time for communication has…

The response time for communication has been awful. I needed a fast in-person consultation and was charged £375 at the point of booking. I was then emailed 3 hours later to say I was outside of the coverage area. My card was still charged the full amount and it has taken 5 emails (with no response) and several unanswered phone calls to finally get someone to say it will be refunded. Hopefully it will happen. The online video consultation I booked was fine but the Gogodoc administrative side has been terrible.

December 11, 2022
Rated 5 out of 5 stars

Many thanks for providing a great…

Many thanks for providing a great service. I got the treatment I needed promptly in a professional manner, so easy to collect my prescription from the local Pharmacy. Much better than visiting a local GP in person and very reasonably priced too. I wouldn’t hesitate to use again and would highly recommend to others!

December 13, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Anon, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

The type of doctor everyone should have :)

A friendly and smiling face, and she showed sympathy and care throughout the video call. She seemed to genuinely care and it didn't seem like anything was too much of a hassle.

December 13, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Laura, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Very quick call following the booking

Very quick call following the booking. Very nice GP. Made me feel at ease.

December 12, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Anne thank you so much for your 5_star review! We are happy to hear that you you had a great experience with our GP and fully enjoyed our service.

Regards
Gogodoc team

Rated 5 out of 5 stars

Dr listened to my problem

Dr listened to my problem, provided the correct treatment and wished me a quick recovery, what more do you want!? In a time where the NHS is a complete shambles its good to know this very reasonable priced option exists for the future. Thank you!

December 8, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Scott, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to help and you received the service and care you needed as well.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use. Weekend was looming and although I could have used e consultation, it would gave been Tuesday to get a response from GP. I had already used e consult and given medication which wasn't working !
This was ideal for a quick solution

December 9, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Rayne thank you so much for your wonderful feedback! We are happy to hear that you you had a great experience with our GP and fully enjoyed our service.

Regards
Gogodoc team

Rated 5 out of 5 stars

Excellent service

Excellent service! My daughter presented with strep throat symptoms and like a lot of people I could not get an NHS appointment. Dr. Lafina Diamando had an excellent telephone manner, she listened, showed empathy and was efficient in getting the treatment sorted. I wouldn’t hesitate to use this service again!

December 9, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Sarah, many thanks for leaving us a 5-star review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you. Our team at Gogodoc always aim to ensure we provide an excellent level of service and care. We have shared your feedback with the doctors and the rest of the team.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Always a good experience

Always a good experience. Recommend gogo doc to friends and family.

September 17, 2022
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Danielle thank you so much for your wonderful feedback! We are happy to hear that you you had a great experience with our GP and fully enjoyed our service.

Regards
Gogodoc team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look