Gold Arts Sussex Reviews 

Great price, excellent condition, brilliant quality, I found what I wanted and it was delivered quickly, Great product.

Well presented website with detailed images made selection straightforward. The chosen emerald eternity ring matched the quality and description as detailed on the website and delivery was prompt.

I have been looking for my eternity ring from my husband for a quite a while now; and I need to mention that I am very particular customer who has lots of questions.
Well, Emma has exceeded my expectations. She was so patient, had a great knowledge of their stock and generally of the trade, she was not pushy at all and nothing was an effort to her.
She is such a great asset to the company and I would without any hesitation recomnd Emma and all the staff at Gold Arts to my family and friends.
Thank you Emma for my beautiful ring .
P.M.

Fantastic customer service, from my initial phone call/ calls, response to resizing requirements and next day delivery.

I’d recommend Gold Arts to all my family and friends.

10/10

I have recently had to have my wedding ring enlarged by 2 sizes. The process was explained to me and the price clearly explained. The gold ring was cut, extended and polished like new. In the words of Morecambe and Wise "you can't see the join". Wonderful Goldsmithery, great attention to detail. Thank you Gold Arts Eastbourne.

I was greeted by both Kim and Michelle who were a pleasure to deal with. They were very polite, helpful and professional. Glen (the goldsmith) did a wonderful job repairing an piece of Jewellery for me. I would like to give Kim and Michelle a big thank you for their help. I will be recommending this place to my friends and family.

I've always been greeted with the most friendly, welcoming, and professional staff. I had my wife's engagement ring resized for fitting a while ago, and on todays visit, I had my late father's engagement ring resized, polished and replated. My father's ring looks absolutely outstanding, was completed within a couple of hours, and I couldn't be happier.

A big thank you to everyone at Gold Arts for everything!

Lovely ring from Thomas Sabo.
Great price even for a discontinued item.Well packed and swift delivery service from this company.
Would definately buy from them again

From start to finish was not plain sailing but with the exceptionally good staff it was brilliant !
Every inch of the way we were kept in the loop of how things were going , phone calls and texts were regular so we did not have to chase !
This communication I feel is very important .
When finally meeting Michelle we could see why the whole experience of dealing with Gold Arts was a breeze ……. The whole team are so passionate about their job , so professional it’s a pleasure to shop with this company .

I came in based off a recommendation from a different jewellery place. Was served by Jed, Michelle and Emma they helped me with a ring that wasn’t from the store. It had more sentimental value than anything. Jed used a really cool laser to fix it which was hard to find as I spoke to many other places who said they couldn’t help. Not only did they help they were very nice and welcoming. Thank you again :)

Item exactly as described and pictured. Order dispatched quickly and arrived in good packaging. Very happy with my purchase experience.

Absolutely wonderful customer service. From my initial enquiry by telephone to entering the store the experience was of the highest standard. I would highly recommend a visit.

I dropped in on the off chance of a necklace repair. My necklace was immediately repaired, which I was thrilled about. Wonderful chatty lady. I highly recommend Gold Arts

brilliant quality purchases. Very pleased quickly delivered.

Friendly and easy to deal with it was a good service and fast delivery.

Item delivered in a timely manner, well and safely packaged. The item itself was as described on the website. Thanks

I visited approx 4 weeks ago seeking some advice,which was freely given, and I was invited back when I was in a position to complete the help I required.
I returned to today anticipating that I would be required to leave the items concerned for a few days.
The staff looked at the items then carried out the work I had first enquired about.
Extremely efficient, professional and very friendly. I would recommend this shop to anybody, either as a paying customer or seeking advice like me.

Excellent in every respect.
Replaced a battery and mended my mother’s wedding ring.
Service was just wonderful and my mums ring looked stunning once again.
I would highly recommend and I will definitely be using them in the future.

Was recommended by my son who lives in Brighton to try this shop for a repair to a chain on a necklace that holds sentimental value, as such I was weary of leaving it anywhere tbh. The lovely Emma who was assisting me put my mind at ease. She is professional but also kind and reassuring and explained part of process. Would recommend without hesitation and will use in the future to redesign some old jewellery I have. Also a very quick service 5 🌟🌟🌟🌟🌟

Wanted a pre owned emerald ring. The staff were so helpful and listened to what I wanted and then showed me a perfect piece that was not on show.
It was resized and when I collected it they even clean my other rings I was wearing. Exceptional service.
We have discussed re designing some of my other jewellery.