The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... See more
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PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
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Very quick and efficient service. I requested an envelope online which came very quickly. I packaged it off and within 2 days was given a quote which I accepted. The money was in my account the same day. Very happy.

Reply from The GoldMonkeys
From start to finish the process was concise, organised and professional. Michael what can I say professional communication above and beyond.
Thankyou to all involved.
Regards
John

Reply from The GoldMonkeys
Brilliant service overall, was a smooth easy process and very quick! Thanks for such a positive experience
Lots of websites for selling gold, but The Gold Monkeys stood out with excellent reviews, and good communications whenever I contacted them. I would definitely recommend based on my experience! 👍
I've used these guys a couple of times and they have always been very fair and very prompt.
Absolutely excellent service. Very nicely surprised what I got for old jewellery sat in a drawer. Money was paid within 24 hours of sending the items. 100% recommend
Excelente service provided, and I definitely recommend the company and would use again. Simple and easy to request the gold pack via website, which arrived within 2 days a prepaid and insured envelope. Prepared and sent the envelope back to GoldMonkeys. Within 24h they’ve sent an offer and paid after my acceptance.
Fast delivery of the return envelope… prompt payment (within 2 hours) once I accepted their offer. Plus an added bonus of £10 as I sent it back within 24 hours. Great service and customer service all round.
Brilliant service ! I sent a gold bracelet I no longer needed. They sent me an offer within 2 days and the money went straight into my bank. I would definitely use The GoldMonkeys again. 5*
Great job guys xxx
So easy to deal with.
They sent a pre paid plastic envelope, I sent my items in.
Quoted me the day after, money was in the bank the same day I accepted the quotation.
Very quick and fast transaction.. responsive and trustworthy company.as i am using it for the first time and it went really great ..i wasn't expecting such quote as it was higher than my expectation.Thanks again and would definitely recommend
Really quick and easy transaction. They were also really happy to help with any issues I had and were great at communicating with me. Would definitely recommend

Reply from The GoldMonkeys
Excellent communication with Michael from start to finish. He explained everything in detail on an email. The money was paid into my account straight away & was the best offer given from a number of other companies I’d also looked at.
I would highly recommend Gold Monkeys to anyone looking to sell their gold.
I’ve used GoldMonkeys on a few occasions now. Never had an issue. The price offered has always been fair and upon my confirmation, paid into my account immediately.
Straightforward process. Happy with the price quoted. Once I had accepted the quote the money was in my account an hour and a half later.
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