Go Modern Furniture Reviews 51

Boyana is a pleasure to deal with. She offers so much help in designing products that match my interior space perfectly getting the design, size and finish just right every time.
The installations are always handled professionally too.
I would never go anywhere else.

Go Modern carry an impressive range of modern furniture -- impressive in terms of brands, styles and prices. The hard part for the customer is choosing, especially as there's only room to have a fraction of what can be ordered on display in the shop.

The team at Go Modern are endlessly patient, going through samples and reviewing options as often as needed.

When we finally made our choice, the ordering process was simple and delivery came even sooner than promised. Best of all, we love the look of the Bontempi Casa table newly installed in our dining room.

I recently purchased a dining table and had an excellent experience from start to finish. Ricardo was incredibly knowledgeable and helpful—he took the time to explain all the details and made sure I chose the right table for my space. The quality is outstanding, and the shipping to France was smooth and timely. I couldn’t be happier with the product and the service. Highly recommended!

I had a great experience with Go Modern Furniture. I ordered the Porada Atlante TV unit, and the quality was outstanding—beautiful craftsmanship and exactly as described. Communication was smooth from start to finish, and Ricardo was incredibly helpful throughout the process. Delivery was careful and professional. Highly recommend them for anyone looking for stylish, high-quality furniture.

Fantastic products and of a very high quality. I did have a problem with the item I ordered (not in quality) and the owner has gone out of her way to resolve the issue. I would not hesitate to recommend this company and the products.

Visiting Go Modern was an absolute pleasure. They have expanded there showroom which covers so much choice. We placed an order with Boyana which we have received. Service was great from start to finish including installation

A first class service from Go Modern from choosing the material for the sofa and the dining chairs and the design of the coffee table. The delivery men were very good putting the sofa and the coffee table together.
A special thanks to Claudio for all his help and advice, I can definitely recommend Go Modern.

John Dyer.

Juha incredibly kindly chased down some replacement feet for the Fast Selva chairs I own, which had disintegrated over the many years. The company then sent me 2 sets: one black, one clear - and all FOC.

Go Modern has a customer service second to none!
Many thanks Juha

I bought a Bontempi table from Go Modern and I love it. Cannot fault the customer service- the people who work here were incredibly informative about the products and they carefully explained everything about the process to me. I was told a 8-12 week lead time, which was met exactly. The delivery team were extremely efficient also and the product arrived in perfect condition.

Overall, excellent service all round and would highly recommend this company to anyone.

Firstly I would like to say, for what it’s worth and what you’re spending with this company… Once they have your money the customer service goes out the window. .

I tend to stay away from reviewing poor experiences cause negativity only attracts negativity but thanks to telephone call with Boyana I’ve decided to take time and let everyone know about my experience.

The way “Boyana” just raised her voice on the phone in an aggressive manner is totally unacceptable. She refused to help sort an issue that we previously concluded was in a house problem. Her tone was repulsive & her attitude towards clients shows the lack of respect the company has towards their customers.

Long story short the bed is past delivery date.
DO NOT expect for your order to be on time. The infrastructure of go modern relies on an external supplier which means they can not update you on lead time or production time until they have the product. Go modern are simply a middle man.

From purchase you will enter the dark and remain there with everyone else at the company until the supplier switches on the light. Save your self money and time and go elsewhere.

I await my 3rd call back which is yet to be made.
I’m a day out of 11 weeks since order and still no delivery date. I will refrain from making any assumptions of deliverables but what I will say is, what a waste of time.

People who work here are very helpful when placing order. The product itself is of a good quality and it arrived when they said it would.

Delivery service although a £90 additional charge, was smooth, they placed where we wanted in the room, and they took all the packaging away.

When next needing to order furniture will be one of the companies I will check first.

During the design phase of our Bespoke bedroom Wardrobes, Go Modern and in particular Maryam were extremely helpful in providing ideas, interior design criteria and wardrobe schematics from the Manufacturer {Lema}. The quality of the final design and installation exceeds our expectations.

Cecilia was so patient and kind with us, even though we took forever to choose two complimentary sofa covers for the sofas we bought from Go Modern. She gave us brilliant advice and helped us to find exactly what it was that we were looking for. James really pushed through the actual sofa delivery for us while Cecilia was away. Furniture Concept, who delivered, were also extremely accomodating and efficient. We've also bought chests of drawers from Go Modern and had the same excellent service first time around.

We were extremely happy with the kind help and advice we received choosing our dining table and chairs. The service was excellent throughout and the delivery men on time and extremely helpful too. I highly recommend them.

Just wanted to say a special thank you to Maryam who was exceptional at helping us choose our tv unit. Not only was she very helpful but she came up with some great ideas too. What an asset she is to the Go Modern Team!!
Thank you
Y

Excellent service from start to finish.
We ordered a Bonaldo Big table.
This is made to order so we knew it would take some time to be delivered.
We were contacted immediately after ordering to give an estimated completion time. It actually arrived ahead of schedule. The delivery company got in touch prior to the expected completion date to arrange a suitable delivery date. They were very helpful and gave us a 2 hour delivery window of 10.30 - 12.30. The drivers arrived promptly at 10.30.
We paid for a white glove delivery which was £110. For this it was delivered to our dining room which is upstairs, with a tricky staircase. No complaints or grumbles. They carefully assembled the table and without any prompting did minor adjustments to ensure it was completely stable and that we had no issues with it. They were polite and efficient throughout. They volunteered to move the position of the table to exactly where I wanted it and removed all the packaging which was an added bonus for us.
We were quoted £600 from a different company for their white glove delivery with no guarantee that it could be taken upstairs!!!
We absolutely love the table and would highly recommend this company.

If you want sleek, sophisticated furniture with a wrap around professional service - then go GO MODERN!!

We went for the Jesse range of furniture - although to be honest - there was such a choice

We brought the bed, bedroom side cabinets, dressing table with poof and a large set of drawers - stunning and it looks as great as the photo's online!

Great service - the furniture is delivered to the room - assembled and the packaging taken away - very slick - no mess and you can enjoy it immediately

We had some challenges on the lead time on the final set of drawers - like very supplier right now - but unlike every other supplier, the Manager James Crauford Taylor got on the phone and explained the situation

Highly recommend

We have just received our Bontempi Artistico table and it is fantastic, beautifully made and exactly as image on the website. We are so pleased to have found Go Modern, this was our third purchase and we have just ordered a coffee table. It is such a pleasure dealing with this company the service is amazing and everyone we have spoken to has been very helpful and guided us through the many choices for each product. When the delivery team arrived another treat, they were absolutely charming, very careful and assembled the table quickly. Certainly the best delivery team we have ever experienced. Thank you James and your team.

Excellent - professional and reliable. Classy.

Fantastic furniture store, professional and great brands; Their interior designer and sales professional Claudio Volpe is amazing would totally recommend dealing with him.