Go Modern Furniture Reviews 51

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Not replying to emails and worried about my order Yes, UK, people in other countries also order from the UK. You have not replied to any of my emails about the Missoni Luanda rug. So far I have ema... See more

Company replied

Rated 5 out of 5 stars

Very pleased that we found Go Modern. Wide range of Italian furniture at various price points and really helpful guidance and advice, particularly from Claudio. Helped us to furnish our entire flat an... See more

Rated 5 out of 5 stars

Go Modern is a top tier furniture retailer. The furniture selection is one of the best - beautiful, high quality European designs. The end-to-end service is from shopping to delivery and installation... See more

Rated 5 out of 5 stars

Cecilia was so patient and kind with us, even though we took forever to choose two complimentary sofa covers for the sofas we bought from Go Modern. She gave us brilliant advice and helped us to find... See more

Company details

  1. Furniture Store

Written by the company

Superb modern designer furniture including bedroom furniture, garden furniture, dining and living room furniture plus flueless fires. Our contemporary furniture ranges include sofa beds, sideboards, wardrobes, contemporary beds, wall units, bookcases, coffee tables & more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Just received my Oporto 250cm tv…Oporto high gloss cabinet.

Just received my Oporto 250cm tv cabinet in burgundy high gloss. What an absolutely beautiful piece of furniture, it’s stunning, and worth every penny spent on it. It took a while to come, but was well worth the wait.
Delivery guys were fantastic, unpacking it checking it over and taking all packages away with them. All round fantastic company and service.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

First class company and great products

We had wanted some modern, high end glass cabinets for a sitting room we were totally revamping. Finding nothing locally and after searching for many hours on the internet we finally came across Go Modern and their Italian ‘Tonelli’ cabinets. Made to order we had to wait 3 months for delivery but were kept in touch regularly and finally the pieces were delivered a couple of weeks back. There was an issue with one item but the effort and support to resolve a difficult issue by Simon at go Modern was far beyond any other remote/internet purchase I have made. Really pleased with the cabinets which look stunning. The ownership and customer service from Go Modern is rare these days and was first class.

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

I needed a wardrobe for a tricky space…

I needed a wardrobe for a tricky space and Go Modern were really helpful in helping me find one that worked. I like the way they give you drawings of the various designs they create so you can really visualise what it will look like. It's been delivered now and it's beautiful, thanks.

October 8, 2018
Unprompted review
Rated 5 out of 5 stars

A wardrobe of the highest quality!

I am absolutely delighted with my Novamobili Wardrobe! After recently refurbishing my bedroom, I was in need of a wardrobe that could fill a long stretch of wall. The ceilings are relatively low, so trying to find a high quality product that could also be quite low was proving to be quite challenging. However, after coming across Go Modern I was amazed at the wide selection they had on offer.

The team in the showroom couldn't have been more helpful. They were very attentive to what I needed and suggested the most suitable layout for the inside. I never felt pressured by the staff like I have in other companies which really gave me that extra boost of confidence that these were the right guys to deal with.

I placed the order and after 8 weeks the wardrobe arrived. Their assembly team booked me in the following week and took great care when entering my property and assembled it to perfection - They are obviously very experienced with handling these brands. Honestly, the quality has far surpassed my expectations and was certainly worth the wait for a high end, Italian brand!

I would certainly recommend Go Modern to my friends and family and will be in touch for future orders. Thank you.

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

Superb

Was struggling to find good quality, high gloss furniture untilI I came across Go Modern. We were looking for a specific colour and size and Caroline was of great help providing information on different ranges to suit our needs. Excellent customer service from start to finish. Great company, we would highly recommend to anyone .

September 29, 2016
Unprompted review
Rated 5 out of 5 stars

Bonaldo Big Table - Simply Stunning !!

We bought a beautiful Bonaldo Big Table (with orange, red, green & lilac legs!!) from these guys and we love it - its the perfect statement piece for our Kitchen/diner. Dealt with a lovely Italian chap Claudio at the showroom who really knew his stuff, I didnt really know what i wanted, I just knew I wanted something that would stand out. He carefully explained all the tables and the different finishes etc so that i had enough knowledge to make an informed choice. Delivery day went really well - the two lovely chaps that delivered the table spent ages making sure it was in the right place. Would highly recommend.

July 13, 2016
Unprompted review
Rated 1 out of 5 stars

Poor service, very high delivery and installation charge. Beware!

Just had a very bad experience with Go Modern.

Tried to place an order for over £5k for 2 pieces of furniture. Charged extra £370 for delivery/installation. Then later wanted additional £150 delivery charge just because I'm 50 miles away from their warehouse.

Order is cancelled immediately. Found the same designer furniture from other UK retailer at low cost and offered free delivery/installation.

June 2, 2016
Unprompted review
Go Modern Furniture logo

Reply from Go Modern Furniture

Dear Dan, We are so sorry to hear you werent happy with the installation charges. Your enquiry was for a 2 metre sliding door wardrobe (which is sent from Italy completely disassembled), & dressing table, & the installation charges you were quoted were to fit that, a full days work for 2 men, including driving to/from London. Our expert fitters would have charged us at least that to deliver/fit it all for you & we like to be transparent with our pricing rather than adding extra/hidden charges elsewhere! They also charge extra for installation outside the M25, which we would have quoted intially had we known you were 2 hours from our warehouse.
The price for the wardrobe & dressing table had also been discounted to our maximum so unfortunately we couldnt also discount delivery/fitting any more. Im glad you were able to take our plans & drawings & get a better price elsewhere, although it does mean you wont get a chance to see for yourself that our level of service means that our delivery & installation prices are very fair indeed. We always aim to do the very best for our customers and unfortunately that does not always make us the cheapest. I apologise in this instance if you felt we treated you unfairly, but our true delivery & install costs are actually much higher than those quoted to you. Having the best fitting team is something we would rather not economise on though.

Rated 5 out of 5 stars

Great products at great prices to make your home beautiful

if you are looking for a fabulous choice of furniture then look no further. I had searched everywhere for a TV cabinet but was really delighted at the range of choice. What was more not only was there plenty of choice but this extended across the price ranges as well so there really is something for everyone. I was looking for a choice of size as well - most of the usual furniture stores have quite a limited selection - you find the perfect looking piece of furniture but its the wrong size for your room! - not so with Go Modern. I was able to find the cabinet i wanted and then select the size that was perfect for my room. When it arrived the quality was fantastic - it looks great in my room. I didn't have to build it myself - even better!! Since then i've found another few pieces of furniture that would be perfect for my flat so am saving up!!

May 21, 2014
Unprompted review
Rated 5 out of 5 stars

Great service, fantastic furniture

After deciding to renovate my new flat I decided to go to these guys after numerous good reviews over the net. The first thing that struck me was the modern-ness of the place, it looks like it should be 20 years in the future! The stock was great, all of the furniture was sleek, and I ended up fitting the whole living room with items from these guys. The staff were very friendly and efficient, and the price was just superb, especially for what I got, which was clearly quality. I wouldn't hesitate to recommend them to anybody!

May 4, 2012
Unprompted review
Rated 5 out of 5 stars

Very good products, good to deal with

Ive bought several things from Go Modern & so far have been very pleased with them all. Their staff are helpful, they know their stuff & have been able to make sure that the things I bought actually go with each other.

May 2, 2012
Unprompted review

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