While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service! After a really bad experience a few years ago posting my phone to another provider, I was a bit hesitant, but i needn’t have worried. They sent me the packaging quickly, and consi... See more

Rated 5 out of 5 stars

Sourced the company via Compare and Recycle, which gave the best price on Monday. Sent off my iPad securely packaged same day and by Special Delivery via Royal Mail, I received an e-mail the following... See more

Rated 5 out of 5 stars

A great one stop shop for gadget recycling who offered the best price from the comparisons that I did. Some other schemes offered as low as 50% of the value given by goodbye gadgets. They even sorted... See more

Rated 5 out of 5 stars

Sold my iPhone 5c to this company and was very impressed with the efficient communication with dean who sorted out any problems! Was priced down due to some dents etc however still received higher tha... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We are a Mobile recycling group that wants to make sure every customer is happy with there selling experience to us! We want to make it simple and as easy as possible for every customer. We have thought about the ins and outs of the whole process so it should be very simple for you to receive your cash into your account! We will be making sure we offer the best price by keeping up to date on all devices that we recycle on our website so you always get the best possible price for your gadget!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I've recycled lots of phones over the years via various websites but none can touch Goodbye Gadgets for ease of transaction, friendliness and efficiency. No hassle. BOOM - done!!

July 8, 2015
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Sent my broken iPhone 4S last Thursday and was paid out on the Monday, how can I complain?

My iPhone had a cracked screen and would only charge when it was powered off but this was not a problem for Goodbyegadgets. Unfortunately when they received my phone it came with a PIN number and was locked to iCloud but they contacted me straight away and it was all sorted.

They paid me what they had promised in the quote and it went directly into my bank account. Very satisfied with the service and the fact an old broken phone that was stuck in a drawer was still worth something. Will use again.

Thankyou.

July 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Like most ppl here i was sceptical using a new company with very little info online but the price diff between them and competitors was massive so decided to go through with it. Excellent communication throughout and payment submitted same day after testing, would defo recommend using them to recycle your old phones

July 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Would highly recommend this company very quick turn around and great customer service.

July 6, 2015
Unprompted review
Rated 5 out of 5 stars

Didn't know whether to believe the reviews or the price...

I found this company on a comparison website, and they were offering £63 more for my phone model than anywhere else. The comparison site had no reviews as it seems to be a new setup, so I had a look on this website instead. There were a lot of people reviewing it with only one or two reviews so wasn't sure if they were genuine, but took the risk anyway.

I sent my phone special delivery, and the evening after posting I received a text from Dean. He said that one of the panels was dmamaged so he could only offer £10 less. In fairness, the panel was very scuffed, and this was still £53 more than anyone else, so I messaged back to okay this. The next day the money was in my bank account. He offered to post the phone back free of charge if the new price was not acceptable.

I realise that this is my first review on this site and I might look like a stooge too, but I just signed up to give some feedback as this is a genuine company offering a better price than the main names. Highly recommended.

July 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great company

Sold my iPhone 5c to this company and was very impressed with the efficient communication with dean who sorted out any problems! Was priced down due to some dents etc however still received higher than most mobile recycling companies and money was paid next day! Will use again :)

July 3, 2015
Unprompted review
Rated 1 out of 5 stars

Now they try to buy my review!

Just had a text from one staff member from this company trying to say I was unfair in my review.

"so you was being bit unfair with your review, we are willing to do a re offer and give you £10 more if you change your review from 1 star to 5 star, as we think you are being extremely picky,"

Not only did my original problem not get sorted they are insulting and now trying to buy my review. Not been this insulted in a long long time! Not happy at all.

July 3, 2015
Rated 5 out of 5 stars

excellent service

I sold my htc one through goodbye gadgets as they offered the best price and never having done this before was a bit sceptical but it was very easy and as soon as they received my phone I received payment so well done to all at goodbye gadgets

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Service

This company was very speedy, with lovely customer service thanks to Dean. Recommend this company for all phone users willing to recycle - you wont regret it by far!

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

I picked this company as it was by far the best price when comparing similar companies.
Very simple and easy!! Communication was excellent, I dealt with Dean who was very helpful & kept me informed throughout the process. Would highly recommend Goodbye Gadgets and will definitely use them again in the future.

July 1, 2015
Unprompted review
Rated 5 out of 5 stars

A no brainer

My old iPhone 5S just died, no recovery, so get get £88 for it was a great contribution to a replacement. No hesitation to recommend - so simple to do. Great service and communication if needed. Basically money for nothing - especially if your old phone is dead, and amazing rates.

July 1, 2015
Unprompted review
Rated 5 out of 5 stars

Trading in my old iphone

I came across the site of Goodbyegadgets when trolling for an organisation to buy my iphone 4 having just upgraded to an iPhone 5c. I have to admit, initially I was somewhat sceptical as it all seemed too easy to sell to Goodbyegadgets - tick/fill up a few boxes, print off an E-Mail acceptance confirming the price & post off. It all seemed too easy & their offer was well in excess of other sites. However I decided to proceed & everything went very smoothly & quickly. The money was paid in to my bank account on the same day & I was kept advised of progress by text all the way along. Therefore I can not recommend this company highly enough I have no hesitation in using them & in fact now that my husband has unlocked his iphone through EE/Apple he is also sending his old iPhone 4 to them
Sue James

June 28, 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

I sent my old iphone to Goodbye Gadgets and found them to be amazing and so helpful. I had about an hour and a half of texting with Dean, who was brilliant. He made sure everything was sorted, I forgot to delete some things on my phone and he helped me so much. He is amazing. The money is now in my bank and I would use this company again

June 26, 2015
Unprompted review
Rated 5 out of 5 stars

Speedy Personal Service

Compared to larger sites a complete and utter dream. Received a phone call on the day of delivery and money as promised to exact amount the next day. Couldn't recommend them in a way that does justice. Impressive.

June 25, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing customer service, Dean was amazing with keeping good cominication about what was going on and was very helpful! Will deffinatly be usuing again in the future.

June 22, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect, just what I needed

A great one stop shop for gadget recycling who offered the best price from the comparisons that I did. Some other schemes offered as low as 50% of the value given by goodbye gadgets. They even sorted everything when I forgot to include information about myself when sending the phone via their tracking of the package. Yes, I would use them again.

June 20, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look