Goosehillcattery Reviews 

192
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the spotless facilities, cozy heated beds, and beautiful surroundings that keep pets completely comfortable during their stay. Many consumers note that the staff are exceptionally attentive, kind, and genuinely caring toward every single animal. However, some people mentioned feeling quite nervous at first before seeing how relaxed and happy their cats actually were. Reviewers deeply appreciate receiving regular photo updates and enjoying the dedicated, personalized attention provided throughout the entire visit. Visitors also point out the convenient transport options and the comforting environment that puts both pets and owners completely at ease.

What people talk about most

Staff

Customers consistently report positive experiences with staff, describing them as outstanding, kind, and... See more

Service

Users describe positive interactions with service, highlighting that pets consistently return home extremely... See more

Facilities

Reviewers highlight satisfaction with the facilities, noting that the accommodation is very clean,... See more

Product

Reviewers express high satisfaction with the product facilities, highlighting clean, roomy pens equipped with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class hotel for cats!! Julie and Team make you and your cat so welcoming putting you at ease straight away. Winnie thinks she is on holiday, her pen is lovely and clean with a beauti... See more

Rated 5 out of 5 stars

We recently left our cat Bella in the care of Goosehill Cattery. Even after reading high praise across many reviews, this was a difficult first time leaving her. However, on first meeting Julie, we... See more

Rated 5 out of 5 stars

We can’t recommend Goosehill Cattery enough! It was our first time leaving our cat, Stan, but from the moment we arrived the team put us completely at ease. We received lovely updates and photos t... See more

Rated 5 out of 5 stars

This is the only Cattery we trust and from experience know our cat is well looked after .Alex had an injury that was still healing from they went above beyond bathing it and keeping an extra eye on hi... See more


Company details

  1. Cattery

Written by the company

With an outdoor feel, we have heated beds, heat lamps a pond with watefall and fountain, classical music 8am-6pm and CatCam's. What more could a cat want!


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Harriet is not the easiest of c

Harriet is not the easiest of cats regarding feeding. She’s a fussy little stray cat. Everyone at Goosehill are very patient with her and find ways to tempt her to eat. She has been in a few times now and always settles straight away when home. No complaints whatsoever. Thanks guys xx Penny Bestwick

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

kind ,friendly people looking after your pet.

Lovely people looking after my cat Freddy from picking him up to dropping him home.Freddy is a difficult passenger in a car and the service is a God send for me .
My Freddy is a timid rescue cat but always comes home healthy and happy .I have a stress free vacation knowing he is getting 5 star treatment .

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Ian and Julie for…

Massive thank you to Ian and Julie for looking after my boys Spook and Spyro again both my boys have been going to Goosehill for there holidays since we got them 9 years ago, i would not take them anywere else always well looked after, lots of treats and such a beautiful setting and my boys get lots of loves and cuddles ( when they allow it, hahaha) Ian even sings to them!!!!
highly recomend
5 stars everytime .

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

They really take great care with our…

They really take great care with our fur babies. We placed our four cats over 10 days and they were very well looked after . Cannot praise them enough and went above and beyond to help us remotely view the cat cam for Ollie from Venice , so very grateful for that . Thank you again xxx see you next year 😸😸😸😸

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Goosehill Cattery

My cat recently stayed at Goosehill Cattery and I would highly recommend. The booking process was very quick and easy. Once at the Cattery we were greeted warmly by Julie who showed us to where our cat would be staying, allowed us to let him out and say our goodbyes for the next few days, this was really nice to settle our nerves leaving our cat for the first time. Julie showed us round and showed most other cats staying at the Cattery. All rooms where very clean and cats looked very happy. The setting is beautiful with a pond and plenty for the cats to watch with music playing too. As promised, Julie also sent us an update which was very reassuring. Thank you to Goosehill Cattery! Toby will definitely be back 😻

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend highly enough

We have used Goosehill for many years. Our current kittens, Ziggy and Vivienne went for the first time for a 2 weeks stay and we’re very well looked after. We were given updates on their progress whilst away. The location is great and the people really are amazing. Can’t recommend highly enough.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fab cattery

Kaladin and Sabre have just spent another 2 weeks at Goosehill Cattery and have come home chilled out and relaxed. It's clear they have been well cared for and were both happy and content when we went to collect them. Would definitely recommend Goosehill, our cats have had several stays with them and always come back happy. The surroundings are peaceful and they have lots of birds to watch whilst listening to calming music. it's easy to book them in online, especially when it's a repeat visit, payment is also easy (and online) and drop off and pick up smooth with appointment times for each.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Meowvellous

Excellent. Ian and Julie go above and beyond to make sure your cats feel at home.
Not having a car, the collection service was a lifesaver. I spent more time than I’d like to admit watching the CatCam, too.
This will be my first choice the next time I need to send my cats on holiday! Thank you, everyone at Goosehill

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely place for cats to stay

Lovely place for cats to stay. A well laid out cattery, with lots of stimulation for the cats. The owners are very helpful and informative and made us feel confident about leaving our 2 cats with them. It was our first visit, and we will certainly use them again.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Second visit

Second visit for Edison - his favourite biscuits were waiting for him! Busy period of the year, so he was in one of the slightly smaller 'nursing chalets' - Ian was very helpful and responsive through the booking period. Edison was happy and relaxed after twelve days - he gave up telling us off after only four hours...

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

My under a year kitten

Anushka has a great time whilst she's away. She comes home happy. They do a brilliant service it helps me so much as I am unable to drive. I have a few medical operations coming up so I'm hopeful they can help me by taking her in whilst I'm in hospital.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Ayesha is so well looked after

Ayesha is a mature moggy and we do not know her history from adopting her. Over the past year or so we have placed her at Goosehill while we have been away. Julie always send me a couple of photos & comments on Ayesha’s stay and she has really settled down well with her comfy bed, heat lamp when required or even air conditioning unit for the excessive few days we get, soothing music, water fountain & flowers to watch makes an ideal stay. Ayesha also has food intolerance & Julie caters for Ayesha’s needs. Ayesha is very vocal and chats to the staff and is very relaxed when she comes home 😎

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

This is a lovely place for your cat to…

This is a lovely place for your cat to stay, it’s almost like a little holiday for them. Missie had ample room a comfy basket with overhead heat lamp not that the lamp was needed. Views out on to a garden pond and mature plants and gentle relaxing music playing all added to the peaceful location… I’d stay here never mind my cat. Thank you to the owners too for the excellent care and attention to dietary needs. Absolutely first class. 😻

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely cattery

My cat stayed here for the first time for 4 days. The place is laid out really well and it's just a cattery so there's no dogs if your cat isn't a fan. When I went to pick him up he was so chilled. Would defo recommend and will be coming back

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

What a pleasant and calming place…

What a pleasant and calming place Goosehill Cattery is. There are water features and classical music is played around the places where the cats are.
It was Barnie's first time at Goosehill, he was very nervous and kept himself in his basket most days. But I didn't feel anxious and knew he was in safe hands.
When he got home is was fine and he didn't sulk at all.
I would definitely recommend Goosehill to anyone who is considering using them, and will use them again in the future.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent cattery in perfect setting

We have used Goosehill cattery for a number of years and have always been very happy with the experience our cats have there. Julie and Ian are both lovely people who are doing an amazing job. I know my cats are well looked after at Goosehill which helps us have a relaxing holiday. I would definitely recommend Goosehill to anyone who is considering using them.

June 23, 2023
Unprompted review

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