Goosehillcattery Reviews 

192
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the spotless facilities, cozy heated beds, and beautiful surroundings that keep pets completely comfortable during their stay. Many consumers note that the staff are exceptionally attentive, kind, and genuinely caring toward every single animal. However, some people mentioned feeling quite nervous at first before seeing how relaxed and happy their cats actually were. Reviewers deeply appreciate receiving regular photo updates and enjoying the dedicated, personalized attention provided throughout the entire visit. Visitors also point out the convenient transport options and the comforting environment that puts both pets and owners completely at ease.

What people talk about most

Staff

Customers consistently report positive experiences with staff, describing them as outstanding, kind, and... See more

Service

Users describe positive interactions with service, highlighting that pets consistently return home extremely... See more

Facilities

Reviewers highlight satisfaction with the facilities, noting that the accommodation is very clean,... See more

Product

Reviewers express high satisfaction with the product facilities, highlighting clean, roomy pens equipped with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class hotel for cats!! Julie and Team make you and your cat so welcoming putting you at ease straight away. Winnie thinks she is on holiday, her pen is lovely and clean with a beauti... See more

Rated 5 out of 5 stars

We recently left our cat Bella in the care of Goosehill Cattery. Even after reading high praise across many reviews, this was a difficult first time leaving her. However, on first meeting Julie, we... See more

Rated 5 out of 5 stars

We can’t recommend Goosehill Cattery enough! It was our first time leaving our cat, Stan, but from the moment we arrived the team put us completely at ease. We received lovely updates and photos t... See more

Rated 5 out of 5 stars

This is the only Cattery we trust and from experience know our cat is well looked after .Alex had an injury that was still healing from they went above beyond bathing it and keeping an extra eye on hi... See more


Company details

  1. Cattery

Written by the company

With an outdoor feel, we have heated beds, heat lamps a pond with watefall and fountain, classical music 8am-6pm and CatCam's. What more could a cat want!


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Cat at Goosehill

Our cat Bramble has been going to Goosehill for at least six years. Before that our previous cat Elyot was also a holiday resident of many years. Bramble had been a little off colour a few weeks before her latest holiday which commenced on the 10th June. I discussed all this with Julie when we arrived. I need not have worried. Bramble came straight out of her carrier. She then tucked into her dish of biscuits, only looking up as much as to say "are you still here?". It is always good to leave her in such capable and experienced hands. I am very happy to recommend Goosehill .

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t have done anymore for our 2…

Couldn’t have done anymore for our 2 fur babies
Even at 0.40 in the morning were on cat cam on cleaning duties
Snape and Luna came home with no problems at all, after their 1st time away from home
Are already booked in again October
Thank you very much

June 18, 2023
Unprompted review
Rated 5 out of 5 stars

This is our first experience of a…

This is our first experience of a cattery and what a lovely place this is, Envy is a nervous cat and we weren't sure how she would be. The owners were very caring and patient with her, and on her return home she's settled straight away. Will definitely use again.

June 11, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely rural cattery

Have used Goosehill many times now with both our old cat and again now with our new kitten.
It is set in a wonderful setting and Nell loved looking out on the gardens. Julie was lovely and sent us a photo and updates to let us know that she was settling in and enjoying her time

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

We wouldn’t send our cat anywhere else

Our cat, Salem always has a fantastic experience at Goosehill. Julie and Ian are so caring with all the cats they look after, and ensure each one is as comfortable as they can be. We wouldn’t send him anywhere else!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Leo was looked after so well

Leo stayed here for 1 week. I was quite nervous about leaving him for the 1st time ever but when he came home he was absolutely fine. He seemed happy and settled back home straight away. That's thanks to the lovely care he received so thank you so much. 😊

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Good cattery nice people

Got rastus in at short notice again gave us a time to arrive but at the last minute we couldn't make that time they were very happy to rearrange the time to later that day I know he will be well looked after very happy with this cattery

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous cattery.

What a beautiful location!
Our kitties seemed to be well looked after and came home healthy and happy.

Will be using these lovely people again for our holiday next year, for sure!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

What an absolute gem of a cattery

What an absolute gem of a cattery. I must admit I was so nervous about leaving my cat the first time (the guilt was real) but I absolutely needn't have been. The owners are super friendly and you can really see the passion that they have for our fur babies. The chalets are spotless and they overlook a fountain with calming music playing (my daughter loved this feature). I have now used Goosehill twice and will certainly be using them again. Excellent service.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

The best cattery

The best cattery. Our two were looked after beautifully. They'll never admit it to us, but I don't think they mind going there now...

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Cattery

Excellent Cattery, from the first time here and we could easily see a difference when we went to collect our cats Hugo and Ruby. Our cats are very shy and collecting them from other catteries we have used before was always stressful as they were always hiding at the back and a bit under weight with the stress. But here they were bright and chirpy. They loved the rural setting and watching the wildlife by their pond. Julie also WhatsApp us some pics of them while we were away. This is a Great cattery and we will be using them from now on.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding. Booked with less than 24 hours notice. Efficient and easy to book. Great communication. Very calming surroundings. Clean and tidy cattery. My boy was very happy on collection. I got a photo and update which was comforting as I'd never left him before. Will definitely use again.

January 6, 2023
Unprompted review
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Reply from Goosehillcattery

Not too sure who this is as there is no name but thank you for giving us a great review!

Rated 5 out of 5 stars

Georgie’s Stay

Our cat Georgie stayed with Goosehill over the Christmas period and she has loved it- she even got a Christmas present! She requires medicine and they were really accommodating to this, she has come back like a new cat - full of energy and rested. They were excellent from start to finish, we even got pictures of Georgie when we were away. Will not hesitate to book her back in and can’t recommend enough!

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Mabel & Pumpkin,

It was the first time we had left our beloved cats, Mabel and Pumpkin. We were feeling a tad guilty about doing so but when we arrived at Goosehill Cattery and met Julie, we knew instantly that they were in safe hands. The facilities were ideal for them as they were in a double chalet which was perfect them as Pumpkin is very timid. When we went to collect them they were snuggled in their warm beds and looked very content. I would highly recommend this cattery and we have already booked their next stay in 2023.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve taken my cats

I’ve taken my cats, Tigger & Baloo, to Goodehill three times now. Every single time I have to drag them into the boxes because they don’t want to leave! Very well looked after and a caring environment.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Little Gem

I did not want to write a review as it may reduce availability in the future :). The place is first class its clear they care for your beloved pet and take good care whilst you are away. They send you pics and updates to appease your anxiety.

My cat normally is grumpy for a few days after been in boarding which was not the case at Goosehill

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Contented cat

Our little lady is a rescue cat aged 8 years old and can be timid & anxious at times. Ayesha has stayed 3 times now and she settles down really well quickly. She is a very ‘chatty’ cat at home & while staying with Goosehill Cattery recently, Julie commented that Ayesha has been chatting to them too! Since coming home this week, she is very relaxed and non the worse for her holiday 😊

November 22, 2022
Unprompted review

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