Goosehillcattery Reviews 

192
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the spotless facilities, cozy heated beds, and beautiful surroundings that keep pets completely comfortable during their stay. Many consumers note that the staff are exceptionally attentive, kind, and genuinely caring toward every single animal. However, some people mentioned feeling quite nervous at first before seeing how relaxed and happy their cats actually were. Reviewers deeply appreciate receiving regular photo updates and enjoying the dedicated, personalized attention provided throughout the entire visit. Visitors also point out the convenient transport options and the comforting environment that puts both pets and owners completely at ease.

What people talk about most

Staff

Customers consistently report positive experiences with staff, describing them as outstanding, kind, and... See more

Service

Users describe positive interactions with service, highlighting that pets consistently return home extremely... See more

Facilities

Reviewers highlight satisfaction with the facilities, noting that the accommodation is very clean,... See more

Product

Reviewers express high satisfaction with the product facilities, highlighting clean, roomy pens equipped with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class hotel for cats!! Julie and Team make you and your cat so welcoming putting you at ease straight away. Winnie thinks she is on holiday, her pen is lovely and clean with a beauti... See more

Rated 5 out of 5 stars

We recently left our cat Bella in the care of Goosehill Cattery. Even after reading high praise across many reviews, this was a difficult first time leaving her. However, on first meeting Julie, we... See more

Rated 5 out of 5 stars

We can’t recommend Goosehill Cattery enough! It was our first time leaving our cat, Stan, but from the moment we arrived the team put us completely at ease. We received lovely updates and photos t... See more

Rated 5 out of 5 stars

This is the only Cattery we trust and from experience know our cat is well looked after .Alex had an injury that was still healing from they went above beyond bathing it and keeping an extra eye on hi... See more


Company details

  1. Cattery

Written by the company

With an outdoor feel, we have heated beds, heat lamps a pond with watefall and fountain, classical music 8am-6pm and CatCam's. What more could a cat want!


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

A hard act to follow!

My old puss cat Tilly is 18 years old and stayed at Goosehill while I was in between homes, for just over 10 weeks. She was so well looked after and came back looking fatter than when she went in (very good news for a skinny old girl). I was so happy to see her and delighted by how calm and settled she was. Goosehill deserves its great reputation, I’m just sad that I’ve now moved to the other side of the country - they’re a hard act to follow. Thank you Julie for the photos and updates and for all of your reassurances.

March 13, 2022
Unprompted review
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Reply from Goosehillcattery

Thank you Jane. Once you have tried a nice Champagne the rest taste like Lambrusco!

Rated 5 out of 5 stars

We’ve used Goosehill a few times now…

We’ve used Goosehill a few times now and nothing but positive things to say. They look after our boys really well, regularly checking on them and keeping us updated with how they’re getting on. They also have a cat cam option which we love for that extra peace of mind.

February 15, 2022
Unprompted review
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Reply from Goosehillcattery

Thank you katie or should i call you Katie KatKam!

Rated 5 out of 5 stars

Wouldn't leave my pet anywhere else.....

Always a good experience seeing Julie and Ian again when leaving kitty for a stay. No worries and I know she will be cared for and looked after. She comes 'home', well, happy and serene. Lovely service and no doubt we will see you again soon.

February 7, 2022
Unprompted review
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Reply from Goosehillcattery

Thank you Susan we look forward to seeing Kitty again soon.

Rated 5 out of 5 stars

Magnus’s 2nd visit

This was Magnus’s second visit to Goosehill. From start to finish it’s such an easy process from the online booking and been able to book time slots too. Magnus has come home so calm and chilled even being a 6 month old kitten. Will definitely use again.

January 3, 2022
Unprompted review
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Reply from Goosehillcattery

Thank you Louise - we love Magnus - he is just one big cuddlepuss! ;)

Rated 5 out of 5 stars

Our cat has been going for a few years…

Our cat has been going for a few years to this holiday home. It’s very clean and in a nice surroundings. She’s very demanding and I’m always told she gets plenty of attention at feed times. She loves a big fuss. The owners are really nice and are very thorough with everything. I’d recommend anyone to let their cat stay here because our Daisy is always ok when she comes home again.

October 13, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your kind review - we have seven Daisies that stay at the cattery so i am not too sure which one we are talking about!
After 10 minutes you phoned to confirm that it was your Daisy, or pudding cat as we call her! = Thanks Jill!

Rated 5 out of 5 stars

10/10

First time putting our 6 month old kitten in the cattery and he absolutely loved it. Great communication between the cattery to put our minds at ease. Plenty of room for him to bounce around and plenty of toys for him to play with!
Will definitely be using again in the future.

October 13, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your review Anonymous reviewer!!

Rated 5 out of 5 stars

Great surroundings and caring owners

I needed somewhere for my cats to stay while I moved house and Goosehill cattery was recommended to me. Both my cats are timid and easily stressed but from the updates and pictures I received during their stay, it was obvious they were content and being well looked after.
I will use them again and recommend to others.

October 12, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you Julia. Walnut was quite timid but he started to come out of his shell once he got to know us, but Pepper?! are you crazy, she was partying every night flirting with the Tom's.

Rated 5 out of 5 stars

This is an excellent Cattery affording…

This is an excellent Cattery affording your cat both comfort and safety.
I booked my cats online and everything went to plan. Health documents are scrutinized before admission and you leave your cats in the knowledge that they are in safe hands.

September 30, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your kind review Gordon. I hope the two boys have settled now after the trauma of the flight. Welcome back to Sunny Britain!

Rated 5 out of 5 stars

Great to return to Goosehill with new owners

We had used Goosehill many times with the previous owners. We are so pleased to be able to return again. Our experience has been positive from the start with the owners and staff being very friendly, helpful and supportive. Great to have the online booking system for ease. Was nice to receive a message and photos whilst our two were enjoying their catcation :) Plus felt reassured that our eldest who has epilepsy was in safe hands and not made to feel like it was extra hassle to look after him as we have felt at times at other places. Treats and requests were no problem either. Our bairns have already had two stays, booked for next year and came home chilled each time. What more could you ask for!

September 29, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you Emma. We had big shoes to fill after the previous owners retired but we like to think that we have accomplished it!

Rated 5 out of 5 stars

First time using this cattery after my…

First time using this cattery after my local and much trusted one closed. Really great service, pick up and very flexible on times. I paid a little extra for Cat Cam so could see just how attentive the team were - and how the accommodation was kept very clean. It was reassuring to see how often staff went in to change the litter tray, replace food and water and their interactions with my cat. Would recommend and would definitely use again. Proud to be the companion of one of the noisiest cats they have had stay :)

September 28, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for the really nice review Lynne, next time you book Mozza in we kindly request that you provide some earplugs! We loved Mozza and he loved us but how do you sleep at night?!

Rated 5 out of 5 stars

My cat's misty and cocoa love going on…

My cat's misty and cocoa love going on their holidays here they are well looked after the cattery is lovely and clean and peaceful. They are looking forward to next time 😊

September 10, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your kind review Veronica - we love having the cheeky twosome stay with us and look forward to their next stay.

Rated 5 out of 5 stars

highly recommended, peaceful cattery

We booked our cat into Goosehill having recently moved to the area.
Our cat is of a very nervous disposition and is not good with noisy environments.
Having researched a few we chose Goosehill as it is very peaceful and in a self contained garden.
The Cattery is very well maintained, clean and Ian and Julie were both very helpful and friendly
I would recommend Goosehill and we will be using again.

September 10, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you !

Rated 5 out of 5 stars

Amazing cattery

We recently moved to the area and needed a new cattery for Sox and Bailey. We definitely found a gem. The cattery is in a lovely countryside setting and the pens themselves are facing a relaxing water feature and pond with music playing. Julie the owner is very welcoming and you can tell she really cares for her furry visitors. All food requirements are taken care of and she sent us pictures of the boys during our holiday. There is even a video camera option if you would like. Our boys have been 3 times and would not hesitate in taking them again. Definitely recommend.

September 9, 2021
Unprompted review
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Reply from Goosehillcattery

Sox and Bailey are always welcome at Goosehill !

Rated 5 out of 5 stars

First time using, great experience and happy cat

First time our old boy has been in a cattery and was a great experience. Staff are friendly & welcoming and were keen to show us around. The room our boy had for his week was well sized and gave a nice view of the central garden area.
No hesitation putting him in again whenever we next get chance to go on holiday.

September 3, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your kind review Tom - Catface was a really loveable character and we look forward to seeing him again soon!

Rated 5 out of 5 stars

Wonderful, friendly and simply the best!!

Our first time using this cattery and it won't be last. Staff are so welcoming and friendly. Cat pens are so lovely, complete with heat lamps for those chilly days/nights, clean and airy. Would 100% recommend and will definitely be a returning customer

September 1, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you for your kind review Nikki - looks like those lamps and heated beds will be coming on pretty soon!

Rated 5 out of 5 stars

A home from home

Goosehill Boarding Cattery is the only place we'd ever consider to leave our cat, Oliver. It ticks every box we could ask for. Julie and Ian are both lovely, and it's obvious that they treat the cats they care for just as their owners would. The cattery is in a quiet and tranquil area surrounded by wildlife to keep the cats entertained, and each chalet overlooks a stunning garden complete with water feature. The chalets are immaculately clean, large, and feature both an indoor and outdoor area, as well as a heated bed, and a little yellow seat from which to enjoy the garden view. If you're like us and your cat is part of the family, I'd highly recommend leaving them at Goosehill Boarding Cattery while you're on Holiday. They will be cared for in beautiful surroundings and basically have a little holiday of their own.

January 25, 2021
Unprompted review
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Reply from Goosehillcattery

Thank you Jon - what a lovely glowing review - it means a lot to us!

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