I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... See more
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Location
Switch locationRutland Square Unit 3, DE45 1BT Bakewell, England, GB
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very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)
Company replied
The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.
Company replied
We were visiting Bakewell in our new motorhome and needed a folding table. We went into the store and a very helpful gentleman showed us where everything was we needed. He was a credit to your company... See more
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Company details
About GO Outdoors - Bakewell (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Rutland Square Unit 3, DE45 1BT, Bakewell, England, United Kingdom
4.9
Excellent
177 reviews
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Visited the store and purchased…
Visited the store and purchased waterproof over trousers for my wife and I. Roger was particularly helpful in choosing the best option for us and finding appropriate sizes. He was both friendly and helpful.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Such Helpful young Man
Such Helpful young Man, very patient and helpful Thank You
May 16, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Toby & Tom were so helpful helping my purchases
Toby & Tom were so helpful helping my husband with his walking boots and with my Daughters Duke of Edinburgh kit. They are a huge credit to you.
April 18, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service, online order delivered in super quick time. Staff down at the Bakewell branch of Go Outdoors are so helpful. Really competitive prices. Love the fact that where applicable they will price match.
May 4, 2026
Reply from GO Outdoors - Bakewell (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Support from Roger
I was helped on Saturday by Roger to buy a pair of new trail walking shoes, great product, great service
April 25, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
James & Zach were amazing in helping us…
James & Zach were amazing in helping us find a little radiator while we were on our first camper trip with our newborn! Both couldn’t do enough to help! Great customer service 😀
April 25, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Was in Go Outdoors on Friday
Was in Go Outdoors on Friday, excellent store, better service. James is a legend, really nice guy, and very very helpful. Helped me pick a pair of new waterproof trousers.
April 10, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Laugh a minute and so helpful.
We always call into go outdoors when we are in Bakewell for the day. Staff always very helpful. We met James today not met him before he was a great help and great banter with him such a laugh 😄 we look forward to returning in a couple of weeks when we go back for the day to Bakewell.
April 10, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great location and friendly staff
Great location and friendly staff. Morgan was very helpful with our walking shoe purchase.
April 3, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Tom gave great advice
Excellent customer service by Tom. Really helpful as we had just had a tent pole snap on the tunnel we had in the extreme wind. Tom took time to explain the full area the four man tent would cover to help us make a decision
March 28, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
great customer service for both myslef…
great customer service for both myslef and my wife from Toby
March 20, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Bakewell store
Went into the Bakewell store today, looking for footwear was served by James. He was very pleasant, helpful, knowledgeable and a pleasure to do business with and went above and beyond. Thank you, James.
March 13, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I was served by James and Zach who went…
I was served by James and Zach who went out of their way to search for stock to meet my needs. They were very pleasant and friendly and a credit to the Go Outdoors brand
March 10, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience in store today
Great experience in store today. Easily found what I needed and was served by James who was super friendly and efficient
Thank you!
March 10, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went into the shop today and received…
Went into the shop today and received excellent service from Toby. He was both friendly,and very helpful with the purchase of my new walking shoes. I would have no hesitation in recommending this store to my family and friends.
March 6, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Went into the Bakewell store today
Went into the Bakewell store today , and couldn’t of asked for more , all the staff were lovely , but James went above and beyond to help me with what I needed and all the questions I had . Will definitely recommend this store to friends and family. Thank you
February 25, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Awesome service
Awesome service. Thankyou Roger & James for your friendly and expert advice.
February 21, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing service from James and Tom when…
Amazing service from James and Tom when me and my dad poped in today for a last minuet shop for t-shirts before going camping, helped me pick out a good pair of shoes and were very friendly when i was picking out shirts! :)
February 18, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
New walking shoes
Roger was very helpful helping my wife choose some new walking shoes and suggested good accessories.
He was polite and not at all pushy, would definitely shop there again.
January 31, 2026
Unprompted review
Reply from GO Outdoors - Bakewell (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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