This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... See more
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Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... See more
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Came in on Sunday to replace my walking boots. Umar was super helpful and really knowledgeable about the products. Listened to exactly what I was after & made some great suggestions at several price... See more
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Served by Silas. Very knowledgeable, very helpful and polite. Not something we see in young shop workers these days. Very pleasant experience
Company replied
Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... See more
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Unit 1 Gateway, Banbury, OX16 3ER, Banbury, United Kingdom
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Just want to say thank you to Skye. She was so helpful.
I Telephone the Banbury Store to inquire about some boots. Your website said that not any of your stores had them in stock. Skye went in to the Storeroom and checked to if this was the case. She found the boots I wanted, she put them aside for me to collect.
I will also say how friendly I found all your staff.
Sue

Reply from GO Outdoors - Banbury
Just purchased a lovely Rab parka type coat from Go Outdoors Banbury. Emma who served me could not have been more helpful. It was our first time in the shop and we were very very impressed so will definitely be returning! I wasn’t aware they price matched so that’s a big bonus as well😁

Reply from GO Outdoors - Banbury
Visited today for first time. Great range of goods. Went to look for some new boots. Was assisted by Rosie who was very friendly and helpful. Will certainly shop there again

Reply from GO Outdoors - Banbury
I originally went to buy a coat and Skye looked after me. I tried on about half a dozen and then tried them on some more. I eventually bought a Berghaus coat.
Believe it or not a few days later my walking boots came apart and although I had them fixed at the cobblers, he said they wouldn’t last much longer so I went back and looked at their range. I knew what I wanted to buy but I couldn’t get a size to fit. A person helping me said that they didn’t do half sizes. Skye then passed by and said that they did. So I bought a pair of Scarpa boots. Had Skye not been there then I wouldn’t have bought the boots
She is very helpful and has a really good customer first approach.

Reply from GO Outdoors - Banbury
Love Banbury go outdoors, great range of products, nice well organised shop and the staff are always friendly and helpful.
I was served by Ellie today, she was very polite and upbeat .

Reply from GO Outdoors - Banbury
Shaun was really helpful and attentive when showing us the bags. I opened up a lot of different bags and he was happy to undo them all so i could find the best one for me. Thank you Shaun for your help. I will happily shop at Go Outdoors again.

Reply from GO Outdoors - Banbury
Super service from Rosie. I could not find what I was looking to buy. Rosie went in to stockroom to locate and bring out a couple of pairs of the sandals I was looking for. Also friendly service with a smile at the checkout

Reply from GO Outdoors - Banbury
Went with grandson for boots and socks for his Duke of Edinburgh and Christmas present…met by Skye who was super friendly, knowledgeable and so helpful bringing out boots until there was a perfect fit.. thank you Skye for being a part of a lovely experience today 👍

Reply from GO Outdoors - Banbury
Though we weren’t able to try on any climbing shoes, we were assisted by Emma. She contacted the Swindon store on our behalf and reserved shoes for us to try there. Thank you so much Emma, honestly one of the best customer service experiences I’ve had!

Reply from GO Outdoors - Banbury
Friendly helpful staff with personal recommendations. Thank you Olivia, you are awesome.

Reply from GO Outdoors - Banbury
I had a great customer experience at Go Outdoors Banbury when looking at Hiking Boots. Shaun was very knowledgable and offered great advice.

Reply from GO Outdoors - Banbury
Was looking for a pair of walking shoes for my wife. Customer service from Skye was exceptional and helped us to buy just the best pair of shoes!
Thankyou

Reply from GO Outdoors - Banbury
Shawn went above and beyond to help us. He was knowledgeable, chatty and very friendly with the kids. We purchased a lot of sale items so we are very pleased with out purchases and the help from Shawn

Reply from GO Outdoors - Banbury
I wanted to replace my Scarpa walking boots which have served me well but are now worn out. Shaun was very knowledgeable about the things that are important when choosing a boot and size . Turns out I’ve also been lacing my boots incorrectly all this time ! I ended up choosing another Scarpa pair this time with a sole that can be replaced when they wear out , which I hadn’t realised was possible. 10/10 and thanks Shaun.

Reply from GO Outdoors - Banbury
Shaun who helped us in the walking shoe department was very knowledgeable and helpful. Store look very clean and well presented.

Reply from GO Outdoors - Banbury
I tried to buy a pair of hiking boots at Go Outdoors in Banbury. Despite trying on several pairs from a very wide selection, I was unable to find some that fit my feet which tend to be quite painful. Rosie spent a lot of time and was extremely helpful and knowledgeable.

Reply from GO Outdoors - Banbury
Incredibly helpful and informative. Made our trip very efficient and knew exactly what to get. Thank you to Jess and Skye.

Reply from GO Outdoors - Banbury
Really nice store, friendly staff especially Jess she is always very friendly and helpful when we visit. Great prices to as a member.

Reply from GO Outdoors - Banbury
Super helpful from the staff and good range of equipment.
Shaun helped us to find a tent and sleeping mat both within our budget and also good quality and value for money.

Reply from GO Outdoors - Banbury
The staff at Banbury were wonderful. Polite and knowledgeable especially Jess who helped me pick the correct Analogy jacket. Nothing was too much trouble. Excellent. Thank you.

Reply from GO Outdoors - Banbury
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