Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... See more
Company replied
Location
Switch locationSt David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB
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See what reviewers are saying
Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... See more
Company replied
Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... See more
Company replied
Came in to Go Outdoors, Bangor today to urgently buy a tent to replace our leaky one. Was helped out by Noah, who went the extra mile to check whether the tent we wanted was in stock, after the last o... See more
Company replied
Company details
About GO Outdoors - Bangor
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, United Kingdom
- 01248 660937
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bought some new boots
Bought some new boots Nabeil was amazing when I spoke about my range and what I’m doing and he directed me to a ramp to properly test the boots 10/10
July 2, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Was served by puck
Was served by puck, very helpful with deciding what walking shoes that best fit my 10 year old daughter. Very polite and respectful, will definitely be going there again for anything I need for the outdoors.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Nabeil was very lovely at the Evri…
Nabeil was very lovely at the Evri desk! :)
July 4, 2026
Unprompted review
Reply from GO Outdoors - Bangor
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Staff Tegid is very nice and kind
Staff Tegid is very nice and kind, knowledgeable, wanted to share a lot of really useful hiking experiences with us which is very helpful. Thank you, will recommend to friends.
July 3, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New shoe help
We went in to find my mum some new walking shoes and Puck was wonderful in helping us find a great pair of Merrell Moab 3. Great service and great price
July 2, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent Customer service.
As always it is a pleasure to shop at Go Outdoors. They have good quality items at amazing prices, the staff are helpful and provide excellent Customer service.
June 25, 2026
Reply from GO Outdoors - Bangor
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Nabeil was very friendly and helpful…
Nabeil was very friendly and helpful when picking out some walking shoes.
July 1, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Use this store regularly
Use this store regularly, mostly for parcels, but also to buy camping / outdoor equipment etc fairly frequently. I’ve always had a good experience, with various staff being super helpful. Today i was served by Nabeil, who was at the parcel drop off before I had a chance to ring the bell, was very polite and human, and had been previously too… but it could have been 95% of their staff being that nice. Great store, great staff.
July 1, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Wonderful shop
Wonderful shop, everyone was very helpful, especially Nabeil. Very kind person helped to choose correct size shoes for me and my daughter. Amazing, definitely will back when I will be in Snowdonia. Thank you!
May 24, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
John was very helpful and welcoming
John was very helpful and welcoming. Great store, great equipment, great clothes 👍
June 30, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Noah In Bangor store very helpful and…
Noah In Bangor store very helpful and knowledgeable and patient. Thank you Noah we will enjoy our camping 🏕️
June 29, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The level of costumer service from nabel was outstanding
The level of costumer service from Nabel was outstanding
June 27, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
friendly staff
June 27, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Did a click and collect order
Did a click and collect order. Was seen by Nabeil who was quick to get us sorted and helped us out and made sure we had everything we needed. Friendly and polite service! Thank you!
June 27, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Nabeil at the Bangor…
Great service from Nabeil at the Bangor store
June 26, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were helped by Jack today when…
We were helped by Jack today when looking for walking shoes.
He was an incredible polite and knowledgable young man and most definitely was the reason my partner purchased the shoes today.
Thank you Jack
June 25, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Friendly efficient service from Nabeil
Friendly efficient service from Nabeil
June 20, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Nabeil
I was helped today by Nabeil to find walking shoes! His attention to detail was incredible and helped me find what I needed for my trail! His kindness and positivity is definitely an attribute to the company. Thank you very much, one of the three sisters! 🤣
June 21, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great customer service was shown when I…
Great customer service was shown when I went to the Bangor GoOutdoors store. I was served by Puck on Saturday 13th of June. He helped me pick out some hiking boots and gave me a variety of best choices for hiking boots. Very down to earth and hard working. Thank you Puck.
Isaac Beverley.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Every member of staff was very friendly…
Every member of staff was very friendly and helpful throughout especially Nabeil.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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