Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... See more
Company replied
Location
Switch locationSt David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB
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See what reviewers are saying
Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... See more
Company replied
Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... See more
Company replied
Came in to Go Outdoors, Bangor today to urgently buy a tent to replace our leaky one. Was helped out by Noah, who went the extra mile to check whether the tent we wanted was in stock, after the last o... See more
Company replied
Company details
About GO Outdoors - Bangor
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, United Kingdom
- 01248 660937
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The young man who helped me with my…
The young man who helped me with my choice of sandals was very polite. When the ones that I had seen on the shelf weren’t available in my size, he made constructive suggestions about alternatives. I found the ones that I wanted and went on my way.
June 14, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Popped in for a pair of boots
Popped in for a pair of boots, Nabeil, was so polite and made the whole process quick and easy. Great customer service
June 15, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Nabeil this…
Great service from Nabeil this afternoon when I went to buy my new walking shoes.
June 14, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Served by Jake and Mandy
Served by Jake and Mandy, first class customer service and really helpful!
June 11, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great experience
Great experience, Tegid was a huge help with finding my tent pole replacements! Thanks so much!
June 14, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent friendly service as always…
Excellent friendly service as always here when collecting parcels. Thanks Mandy 👍
June 13, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Customer service
Joana was very helpful and knowledgeable about the items I purchased today.
June 10, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Joana was Very helpful and…
Joana was Very helpful and informative. Spoke Welsh which we wanted
June 10, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Top tier
Top tier - made buying my shoes much quicker than it should have been. They deserve better quality stuff here cause they can SELL WELL!!
Served by John - top bloke 👏🏾
June 9, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Nabeil was really helpful when I wanted…
Nabeil was really helpful when I wanted to replace my old Merrell walking shoes
Also reminded me of blue light discount so saved me some money aswell !
June 5, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jake was very helpful when we were…
Jake was very helpful when we were undecided over buying a watch. Through his patience and helpfulness we purchased the watch. Thank you Jake.
June 8, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Nabeil was lovely and kind to my…
Nabeil was lovely and kind to my daughters and very helpful with the delivery with evri!
June 7, 2026
Unprompted review
Reply from GO Outdoors - Bangor
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Nabeil’s customer service
I went into Bangor go outdoors today (this isn’t our usual store ans we were just visiting the anre) and was delighted with the service of Nabeil. He was polite attentive and knowledgeable about hiking boots super friendly and offered many alternatives when we couldn’t find what we were looking for, walked out with the perfect boot for me. One of the best experiences at a go outdoors I’ve had. :)
June 7, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Nabeil was very helpful and quick
Nabeil was very helpful and quick. Top bloke
June 7, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great hiking shoes and excellent…
Great hiking shoes and excellent customer service. Manen was very helpful and friendly
June 5, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
very efficient
Served by a very efficient and professional called NABEIL. Well done and thank you for a great service!
June 4, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Paul/Nabeil very helpful and…
Paul/Nabeil very helpful and professional and clearly care about the service that they provide to their customers
June 4, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Went to buy a coat for my son
Went to buy a coat for my son, had a really great experience from the staff. Mandy and Paul were really lovely and patient with all our questions.
June 4, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Went in needing a pair of hiking boots, knowing little about what to look for. Ended up being helped for an hour by Puck and left with a great pair of boots and recommendations for a solid pair of socks as well
May 16, 2026
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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