GO Outdoors - Birkenhead (Express) Reviews 

Chris who was working approached myself and was more than helpful even signing me up for a members card to save me money, will definitely be back

The staff at GO Outdoors were fantastic especially Adam for putting up with me coming back and hassling him to order another coat the same as mine for my sister. Wonderful patience with me. Thank you 😊 as I'm made up with my Regatta

Abbie's knowledge was excellent, really helpful for my son's trip up Snowdon. She could relate to him and talk from experience.
An enjoyable shopping experience
Well done!

Spoke to Adam who advised he would order trousers i wanted, they were out of stock in the shop, they arrived within 3 days.
Excellent service

Looking to buy trainers seen on rack at doorway on 19/2. Went upstairs, young fellow with glasses (no name on receipt but no.006? & purchase @ 10.16) cdnt have been more helpful -happy to help, jovial, polite, no rushing me yet no time wasting, a perfect example of staff being there to help the customer.
If you have awards for your staff he should def get one!

Was served by mimi very lovely smile very welcoming fantastic service

I bought a water-proof pair of 👞 but noticed it opened from the front & rain started to get in wetting my socks. I passed by the shop & had some free time so went in to enquire. I was met by Adam. He checked my purchase and advised due to a fault in the shoes I can have an exchange. He helped me find a new pair & was very patient and helped me until I found a pair I liked. He was very helpful and knowledgeable and provided me with excellent customer service. I love my new shoes which is as nice as my old one. Thanks a lot Adam

After walking out of the Bootle store in Liverpool earlier in the day due to really poor customer service, it was an absolute delight to meet Chris in Birkenhead. He was so friendly and helpful, his customer service was outstanding and he went above & beyond checking stock at other stores and giving us plenty of advice on products.

Excellent service from Mimi who assisted me in my purchases. Always smiling and helpful

Excellent customer service from Abbie and Mimi. My wife and myself got everything we came in for.

I went to Birkenhead store and Abbie went about and beyond to help me with my choice.

Chris and Mimi were a great help when shopping for base layers. Very knowledgeable, friendly and kind.

Great service from Jack, and then Chris... each in their own style.
Jack quietly and unobtrusively followed us up the stairs whilst we looked at footwear, and when we needed his help he was quick, attentive and polite.
We then went to the till, and despite not having our member card with us, Chris found us online quickly, and proceeded to serve us in a friendly and efficient manner.
Well done to both.. we would fully recommend shopping here!

Fantastic member of staff Mimi..very knowledgeable and helpful

Adam and colleague were really helpful with my return, but also in helping me find the item I was hoping for in exchange. For some time now I've been looking for a technical fleece to serve as a versatile mid-layer. Very happy with my Montane Protium.

I would like to give a review regarding my recent visit to your B-head precinct store . I had reason to return a jacket which was unsuitable for me bought as a gift.i was served by your Assistant ADAM. I have to say he was so helpful, extremely pleasant and went out of his way to help me, he made me feel that nothing was too much trouble ,I came away a very satisfied customer, these days I feel good service needs to be acknowledged so thank you ADAM

I was desperately searching for a new pair of waterproof walking boots. I was unsure what make or type that I wanted.
My feet are quite broad and so it's difficult to get a comfortable fit. I was advised by Mimi, who was incredibly patient as I tried on several pairs. She was knowledgeable about the different products and understood my needs. Unfortunately, when we found the right pair, there were none in my size. Mimi advised me which stores these were available in and so, I will be buying these from Go outdoors. Excellent, friendly service - highly recommend!!!

I needed help selecting a product to repair a rip in my water repellent down jacket, Chris was very helpful in selecting the best product from their range. Very friendly and helpful staff who know their stuff

Chris and Adam were a great help offering advice about different fits and shoe care and which OS map suited my needs. Thanks guys!

Brilliant service. Adam was very helpful and had brilliant customer service skills Thanks Adam