Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... See more
Company replied
Location
Switch location32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
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See what reviewers are saying
Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... See more
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Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... See more
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I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... See more
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Company details
About GO Outdoors - Birkenhead (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, United Kingdom
- 0151 559 3381
4.9
Excellent
1K reviews
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Adam was brilliant
Adam was brilliant. His knowledge of tent reproofing saved me a lot of time. He also helped ensure that I got the best value for money. The staff at this store are lovely and knowledgeable, and the variety of stock is great.
April 4, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
These guys are brilliant
These guys are brilliant. Although a small shop , they cannot do enough for you. If they havent got it in stock, they will get it and then call when its in.
I was served by Adam. He is great and knows his stuff. Also there are some great sale items there too. Will be back again soon.
April 2, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Birkenhead (Express)
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Super Helpful
Adam was knowledgeable, kind, and patient, whilst helping us buy walking boots for my daughter.
March 30, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
We popped in looking for some walking…
We popped in looking for some walking boots for our son. The lady who served us was professional, friendly and knowledgeable and gave some great advice. My son loves his new walking boots. Thankyou Hannah.
March 28, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Decent selection of clothes
Decent selection of clothes and staff were very helpful.
March 26, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
An unscheduled purchase
AS I was passing I wnadered into the store & decided to buy socks- nothing exciting. An assistant "Jack" guided & advised me, efficiently and without any pressure as to which socks would be most suitable.
Excellent service, as always in their branches, could not be faulted. Thank you...
March 16, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Abbie was very helpful
Abbie was very helpful, bright and cheerful. Thanks
March 23, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Abbie was amazing in helping us get…
Abbie was amazing in helping us get what we needed. 5 star service
March 21, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Was looking for a pair of walking boots
Was looking for a pair of walking boots, and with help of Mr. Adam i've got what i needed and fitted well. Adam was very helpful, and let us enjoy traying different shoes.
March 15, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Adam and Abbie did a great job serving…
Adam and Abbie did a great job serving and helping us. Particularly when we realised our daughter had renewed the discount card in her own name.
March 14, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Adam was amazing - great experience in the store today
My manager and I went into the shop to buys some coats, walking boots and water bootles for a walking club we started for young people we work with and spoke to Adam. We were extremely happy with the service. Adam could not have done anymore for us. Adam helped us choose the best walking boots around and had a great range in as we brought 8 pairs. Adam then took the time to explain the difference between flat walks, walking up hill and down hill. Adam did not rush us and was able to answer all our questions with great knowledge. It was clear Adam was happy in what he was doing, he manages to find us everything we needed and for the best price possible. Adam is amazing and we could not be more grateful for all of his help. Thank you
March 12, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Abbie was great
Abbie was great! She was able to show me exactly what I needed and suggested the year membership - perfect for my budget! Her shopping support really made my experience wonderful. I'll be back next weekend!
March 3, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Had a lot of help and advice from Adam…
Had a lot of help and advice from Adam in store. Came away very happy with my purchases.
March 12, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great customer service!
Hannah and team really looked after us and gave us advice on what we wanted to buy taking into consideration our budget
March 7, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Chris very…
Great service from Chris very professional with great customer skills
March 6, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Birkenhead staff are fantastic!
Yet another great experience shopping at the Birkenhead store. The staff are always friendly, helpful and I got a fab deal on waterproofing products using my membership card [it’s well paid for itself!]. Amazing staff.. thank you!
March 3, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I found Adam from Birkenhead very…
I found Adam from Birkenhead very helpful and I hope the trainers sold will stand up to usual wear and tear better than Deichmann.
February 25, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Made the experience very enjoyable
Both Mimi & Abvie were polite attentive and professional. Credit to the company. Well done girls
March 3, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Walking trousers
Went in for a pair of walking trousers. Had exactly what we needed. No sales pressure and Chris was very helpful and great attitude.
February 28, 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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