Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... See more
Company replied
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Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... See more
Company replied
Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.
Company replied
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... See more
Ordered 2 man tent online- in shop next day- simple pick up- excellent speedy service!!
Company replied
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Written by the company

Victoria Street, FY1 4RJ, Blackpool, United Kingdom
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Great friendly service, quality products at good value prices.
Tom, was really friendly and very helpful. Great customer service.
Staff were superb. Tom gave me advise on what I was looking for and made me feel relaxed. Both people I spoke with were very friendly and I definitely would go back. I did purchase what I was looking for and updated my membership card. Thanks.
Shane served me and was very knowledgeable and helpful with a friendly approach to my questions.
It was my 1st time buying outdoor clothes and boots and a young lad called Tom was really helpful and patience
Great advice from tha assistant when buying a inflatable camping bed ,
I was served by Brandon and he was just amazing. Not too pushy in the beginning and just keen to know what I wanted. He quickly identified my requirements and then offered me a choice of coat options - however we soon realised that we were both Berghaus fans so he enthusiastically showed me a coat that was just perfect. He was a great advocate for your membership offering so i was happy in getting a discount. All the way through he was chatty and pleasant and made me feel that my sale was important to him - quite rare these days! Well done Brandon, he was a real superstar!!
Good service very friendly guy named Tom very helpful.
Tom was very knowledgeable and helped me get the most out of my budget without being a pushy salesperson. I would highly recommend this store and all the staff, they are friendly and approachable.
What a nice experience we had at the Blackpool store. No pushy selling .explained all the offers to us and what the membership gives you we ended up buying four coats and 9 oversized hoodys .would just like to thank the young man for an enjoyable shopping experience cheers Tom
Went in today for the first time and was very impressed. Tom was very friendly and helpful. He was very knowledgeable about the products. I will definitely be returning and I highly recommend the shop.
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware we were entitled too. If you want affordable top quality outdoor wear with professional advice then this is definitely the place to go.
I don’t stay in Blackpool, visited for work, but anytime I’m here I pop in to spend some money. Brandon served me today and got to say he went the extra mile. I can be quite picky with clothing and footwear but he dug up the storage to find me boots and also gave me some good advice on multi tools. Overall 5* as always.
I visited on Boxing Day. The shop was quiet, and the assistants welcomed me but then let me browse in peace - which is a rare pleasure these days.
When I needed assistance, they were there to help. Tom, readily answered any questions and then offered to place an order, for me to collect the following week, from the shop.
A very pleasurable experience with lovely staff. Thank you
Served by Tom, very helpful and friendly when my husband purchased Merrell Walking shoes. Very pleased with the purchase. Great quality and value for money.
The staff were not pushy in wanting to force a sale and let me brouse around and when asked gave a very informed answer and explained what purchase would suit me best and within my budget not trying to get me to buy the most expensive product
I visited the shop on 11/01/25. Tom, who served me was great from the start. He was able to recommend exactly what I needed and went out of his way to ensure I was fully kitted out for my first walking experience. Could not have asked for better customer service.
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