GO Outdoors - Blackpool (Express) Reviews 

322
TrustScore 5 out of 5

4.9

Victoria Street, FY1 4RJ Blackpool, GB


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Rated 5 out of 5 stars

Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... See more

Company replied

Rated 5 out of 5 stars

Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.

Company replied

Rated 5 out of 5 stars

Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... See more

Rated 5 out of 5 stars

Ordered 2 man tent online- in shop next day- simple pick up- excellent speedy service!!

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Blackpool (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Victoria Street, FY1 4RJ, Blackpool, United Kingdom

  • 01253 200909

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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4.9

All reviews

(322)

34,419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom/Brandon

Tom/Brandon. Super helpful and polite. Definitely recommend

March 10, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

Great store , great products and some of the best service i have ever experienced staff was well versed in all questions u had and got myself a great fleece , certainly will be popping in here again :) 5 star

March 8, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful helped find right product couldn't complain

March 9, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

TOM Blackpool

TOM, Recent visit to the blackpool express store the lads looked after me and got me kitted out last minute for everything I needed for my walk. Highly recommended cheers tom

March 1, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great product ,great price

Great product ,great price

March 4, 2025
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Served by Tom in the Blackpool branch…

Served by Tom in the Blackpool branch really helpful with sizes and top bloke 👏

March 1, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Needed some waterproof overtrousers…

Needed some waterproof overtrousers which Tom took me to straight away. Quick fitting, reasonably priced

February 28, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thanks Blackpool store…

Called into the smaller Blackpool ‘Express’ store during a trip to the seaside with the family.

We’d be unable to get the items we wanted at the much larger Derby store, so popped in to see what they had, just in case we were lucky.

We were really pleased to get all the items we wanted (and more) in the exact colours and sizes and at a discounted price.

What made the visit was that nothing seemed too much trouble for the staff to help their customers, ourselves included.

Great assistance shown in particular from Shane upstairs, who gave really good advice about walking boots and other equipment for our teenage son who’s taking his DofE Award.

Downstairs, Tom was equally as helpful as we finished off our purchases.

Thanks (and the Blackpool weather was kind too).

February 22, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

No pressure at all which was critical…

No pressure at all which was critical as my teenage son is autistic and massive victory to leave the store with a coat!!!!

February 24, 2025
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went for a browse, come out kitted up

Went to this store just to have a browse. I ended up with a jacket, tent, zipboil and gas. Got served by Tom and he gave me some great advice. Thank you very much

February 21, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brandan was really helpful and he's…

Brandan was really helpful and he's really pleasant which made my shopping experience a success

February 18, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great sales person

Great sales person. Really pleasant and helpful. Nothing was too much bother for him. He was also very knowledgeable and gave us some really great advice. Thank you Tom.

February 16, 2025
Unprompted review
GO Outdoors - Blackpool (Express) logo

Reply from GO Outdoors - Blackpool (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great GO Outdoors Shop

I had seen some womens Brasher shorts online and thought I would call into my local shop to try then on.
I spoke to a very helpful member of staff called Tom who explained they were not on the shop floor but would check their stockroom and found the size and colour I was after.
Thanks Tom you made my day with your help as I needed them for an upcoming holiday abroad.
I cannot recommend this store highly enough for all the friendly and helpful staff especially Tom.
Thank you x

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Tom is a superstar

Tom is a superstar
I rushed in the shop at ten to four thinking I hadn’t got much time but Tom reassured me that there was no rush. Then he found several different coats that matched my changing ideas about what I thought I wanted. He then went off to look for more and Brandon chatted to me while I waited. Then they researched other branches and worked out how long the journey would be. Thank you so much Tom and Brandon. It was an enjoyable experience.
Theresa

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Tom Blackpool Store

Tom was great very helpful, even kept an eye on my dog whilst I looked in the mirror at the coat I bought, great service great smile 😁

February 14, 2025
Unprompted review

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