Went into the store with my partner looking for some new things to take camping. We went upstairs and were greeted by Peter who had no long just started, he was extremely kind and patient while we wer... See more
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See what reviewers are saying
I needed some new walking boots last week. I was served by Sophie who was very helpful in helping me to choose the correctly sized pair which involved her going to the stockroom three times until th... See more
Company replied
The staff are very welcoming, when you go in you're greeted positively and offered assistance. They're very well-informed on the products as well. Product selection is a little limited, but Sam said t... See more
Company replied
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... See more
Company details
About GO Outdoors - Blackpool (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Victoria Street, FY1 4RJ, Blackpool, United Kingdom
- 01253 200909
4.9
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Peter the legend
Went into the store with my partner looking for some new things to take camping. We went upstairs and were greeted by Peter who had no long just started, he was extremely kind and patient while we were trying out bags make sure to show us how to correctly adjust them, I would definitely recommend going in store for any questions you may have.
June 9, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Everytime me and my partner have been…
Everytime me and my partner have been in Jon and Peter always greet us and are so friendly. They are very helpful and understanding of what it is we are looking for. They are lovely staff and no doubt we will continue to come here.
June 9, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Prompt customer service ,easy…
Prompt customer service ,easy transaction info and delivery service spot on .recommended .
May 23, 2026
Reply from GO Outdoors - Blackpool (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
They had great customer service
They had great customer service. Juliette was very informative.
May 11, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I needed some new walking boots last…
I needed some new walking boots last week. I was served by Sophie who was very helpful in helping me to choose the correctly sized pair which involved her going to the stockroom three times until this was done.
April 23, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Staff all friendly making sure you have…
Staff all friendly making sure you have everything you needed. And as I was paying even ran upstairs to get an item I couldn’t find for me. So very exceptional service always make you feel welcome.
April 16, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Happy Customer
The staff are very welcoming, when you go in you're greeted positively and offered assistance. They're very well-informed on the products as well. Product selection is a little limited, but Sam said they are getting new branded products in soon. Good sale selection too got some bargains.
March 26, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very good range of boots
Very good range of boots, Sophie was very helpful in getting different sizes in different styles, and was very patient.
March 15, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Paul was very helpful and amazing…
Paul was very helpful and amazing service and very happy
January 24, 2026
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The person who helped me with my…
The person who helped me with my coat,Sophie was excellent.
November 18, 2025
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff.
October 18, 2025
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Blackpool (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly staff helped
Friendly staff helped, sadly there was a lack of sizes available in the jackets but I found one that wasn't too unreasonable that fitted.
October 2, 2025
Reply from GO Outdoors - Blackpool (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
I was able to purchase exactly what I…
I was able to purchase exactly what I wanted. The staff were friendly & helpful. Price was great.
September 18, 2025
Reply from GO Outdoors - Blackpool (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
very helpful
the staff was very helpful tom and sam very informative... had to buy a membership card to be able to access the sales but it was an investment as I will definitely be coming back. thank you kindly
August 11, 2025
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Above and Beeyond
Me and my friend are getting into hiking and camping so we need some gear for it and we went here as we are local to Blackpool… all staff are very friendly, talked us through what we need and made us feel welcome and like they wanted to help, some stores try to rush you out or don’t care… left with some sleeping bags, torches and we will definitely be coming back… thank you to the staff team lovely people
August 27, 2025
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I came here a few times during our…
I came here a few times during our visit due to me having a membership and trusting your clothing that isn’t the issue it’s how scruffy the outside looks with I’m unsure who they are but women sitting outside in the chairs smoking parents with kids walking in and your greeted by scum sitting smoking and staff don’t tell them to move. It was the same women all 3 days either myself or my partner came in we wouldn’t bring the kids near the shop with them smoking so close to the entrance never been so disgusted by a go outdoors before
August 22, 2025
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Blackpool (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
my friends and I came in to look for…
my friends and I came in to look for camping stuff from Leeds, brilliant service and got everything we needed thankyou
August 11, 2025
Unprompted review
Reply from GO Outdoors - Blackpool (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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