Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... See more
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I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... See more
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I always enjoy shopping at go outdoors. Always end up with a few bits I probably don't need! Was shopping for boots for my son. Karen was very friendly and helped my son understand how his boots shoul... See more
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Had a fabulous experience at go outdoors Coatbridge today We were served by Faith, who helped us find walking boots, when we felt they weren’t comfy she recommended several pairs based on our specifi... See more
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Company details
About GO Outdoors - Coatbridge
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Locks Street, ML5 3RT, Coatbridge, United Kingdom
- 01236 803471
4.8
Excellent
4K reviews
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Bought a new pair of Merrell walking…
Bought a new pair of Merrell walking shoes today.
Assisted by shop assistant Georgia who explained the difference in a few different pairs and helped me decide using in store ramp which was good.
Thanks Georgia
August 16, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great Service
Karen was great. I was shopping for a waterproof pair of walking shoes. I tried on different pairs but was not happy with any of them. After explaining the issues I was having to Karen she returned with a pair of shoes that are fantastic. She really knows her stuff. Thank you.
August 13, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Friendly and professional
Friendly, professional assistance from Karen. Her advice and suggestions led me to the most comfortable but not most expensive pair of walking shoes.
August 13, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Went in to buy a new tent for camping…
Went in to buy a new tent for camping wanted something bigger than my others and didn’t know what route to go down to find the best one. Cammy helped us tons made sure that everything was perfect for what I wanted and i ended up getting the best tent for me. Big thanks to cammy.
July 31, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Karen helped me with picking hiking…
Karen helped me with picking hiking boots today. She was great at explaining what is the best way to check if boots are right for your feet. I also tested the inclines within the shop whilst wearing the boots. I was advised to wear the boots within my house to ensure they were fully suitable before wearing outside incase I needed to change them
August 10, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Karen was fantastic and helped me…
Karen was fantastic and helped me choose a comfy new pair of shoes! She gave good detailed explanation of what to look out for and perks of the different shoes. Great service and made my experience at go outdoors an extremely positive one.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Karen was fantastic.
Karen was fantastic.
She helped us choose the right shoes and ensured we had all the right knowledge before making a decision.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Came today to purchase a tent
Came today to purchase a tent. The one I wanted wasn't in stock. Spoke to assistant Ross, he told me there was a delivery due anytime. It arrived shortly after and Ross made a point of getting the tent for me from the delivery. Excellent customer service, thank you Ross. From Aaron.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Quality customer service
I was in this morning looking for a few things and thankfully Emma was on hand and really easy to talk to. She took me around the shop giving me quick demonstrations on how to use the items I needed and made sure I left with the confidence in knowing how to use them as well.
August 10, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Served by Cammy who was excellent
Served by Cammy who was excellent, friendly and very helpful. Great that you can see tents erected and have a wee walk inside them to get a proper feel for them. Everything you need for the great outdoors under one roof 👍
August 9, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Karen was really helpful in the shop…
Karen was really helpful in the shop today thank you very much
August 9, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Coatbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Customer service is always really good.
Needed some advice about tent porches. Ross and Steve were more than happy to oblige in answering any questions we had, offered advice and overall left us feeling confident in what we needed. The guys and girls in the Coatbridge store are always friendly and willing to spend some time to get you exactly what you need.
August 7, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ross and karen are absolutely amazing…
Ross and karen are absolutely amazing people very helpful thank yous!
August 7, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Beware of the card scheme scam
Robbers after spending over £600 charged a member another membership greedy greedy company shop useless online help is the worst ever and it took them 2 weeks online reply aviod like the plague never be back
July 30, 2026
Reply from GO Outdoors - Coatbridge
Thank you for your review.
We are sorry to understand that you have been charged for another membership online and that you have not been able to get assistance for this. We understand how upsetting this can be and we have reached out to you via the email address provided to discuss this further with you. Please check your inbox shortly for our message.
Kind regards,
Go outdoors Customer Care Team
Lack of staff at the time I visited…
Lack of staff at the time I visited trying to get a pair of boots that was not on display.
Very helpful staff
July 30, 2026
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I was up to collect a phoxx1 tent
I was up to collect a phoxx1 tent, Ross told me to ask for him.
He took me straight to the display model and that let me compare it with the other choice of the Bobcat.
I opted for the Bobcat 1 man tent because of the advice from Ross.
Superb experience buying this tent
August 6, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Karen was very helpful....good…
Karen was very helpful....good advice...and information...not trying to push a sale....all round great customer service...
August 6, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Karen was the best
Karen was the best - very helpful and patient as I tried on a bunch of hillwalking boots, and gave me really good tips :)
Wish there were more patrol boot options than just Magnums though!
August 5, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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