I visited this store on 17/10/2026 to buy my son a pair of walking boots. Once he selected the ones for him I asked Karen to help check if there was any backstock. Karen not only came out with... See more
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See what reviewers are saying
Excellent service by Ross finding another branch will have said waterproofs. Ali's first time on till & we are very happy customers. Keep up the good work guys⁸
Company replied
Fantastic Customer service from Cammy and Queen at the Coatbridge store. Extremely helpful, authentic and a nice friendly interaction. Was in to buy my son some camping and outdoor clothing for his Do... See more
Company replied
My family and I had a great experience. We are novices when it comes to outdoor stuff but the staff were absolutely fantastic. Grace pointed out where to go to get different items, Cara helped us to g... See more
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Company details
About GO Outdoors - Coatbridge
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Locks Street, ML5 3RT, Coatbridge, United Kingdom
- 01236 803471
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent staff/customer service
I was assisted today by a lovely lady called Karen. Very helpful and informative. 10/10
September 30, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Staff is great.
Hi, I was in the coatbridge branch today looking at waterproof jackets spoke to a nice guy called Cammy who knew his stuff gave me a lot to think about, will be back soon when I have made up my mind.
September 29, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, really helpful staff when dealing with a return, staff member Emma especially helpful, thank you.
Excellent range of tents, camping gear and climbing gear.
September 29, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Senga was very helpful
Senga at the desk was very helpful. Very informative about the member system. Would absolutely return to this store
September 28, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I had to return a jacket that I…
I had to return a jacket that I mistakenly purchased in the wrong size, I must thank Ross and Faith for being extremely helpful in assisting me. Having such good staff is why I’ve shopped at this branch in the past and will continue to in the future
September 27, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The girl gets stuff done
I’ve been in the last couple days trying to sort harness’s for some via ferrata in a very very last minute trip to the Dolomites. All the staff were great but especially big thanks to Chloe.M, we couldn’t have been more awkward with the timing so soon to close/returns situation with multiple items but she stuck with us, sorted out our mess patiently, created a plan to help us the following day and even tracked us down in the store the next day to follow through. People aren’t that helpful nowadays and it was nice to meet an exception. Management material. Thanks for the save on our trip Chloe and friends.
September 24, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Coatbridge
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Looking for walking boots
I went to get a pair of walking boots. Karen gave me advice, was careful to see how much I was willing to spend and talked through a few options. She was very helpful. The member of staff at the checkout was also very helpful. Both were very friendly.
September 24, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ross was very helpful and happy to…
Ross was very helpful and happy to answer my questions, Ross advice was spot on.
September 22, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service!
Brilliant service!
I was in looking for a waterproof jacket and possibly another puffer, and the gentleman with the beard was absolutely spot on. I didn’t catch his name, but he really went the extra mile, showing me all the different options and patiently answering all my questions. Nothing was too much trouble, and he was genuinely friendly and pleasant throughout.
I ended up walking out with two jackets! 😂
Couldn’t fault the service; a proper credit to the shop. Highly recommend!
September 21, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great help finding us walking boots
Great help finding us walking boots
September 20, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Amazing staff
Amazing staff, was assisted by Karen and she was great, so helpful and patient and very kind
September 18, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful in store service
Friendly and great service from Cammy & Farrah at Coatbridge, helping to associate my member’s card with my online account and price matching a Kühl jacket since it was no longer on a member’s price.
September 19, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kirsten dealt with us looking for a…
Kirsten dealt with us looking for a item that was not even on display yet she got us multiple choices to try and went over and above to help us 🥰
September 19, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Karen helped me get boots for my little…
Karen helped me get boots for my little boy she was lovely and so helpful
September 18, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Karen at Coatbridge was extremely…
Karen at Coatbridge was extremely helpful with me trying on lots of approach shoes. Thanks so much.
September 17, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The two assistants Codie and Cara were…
The two assistants Codie and Cara were outstanding
They went above and beyond taking down a pop up tent and demonstrating how to pack it away
It all made for a very pleasant shopping experience
Thank you both
September 16, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from Karen
Karen is very knowledgable and offered me excellent advice.
September 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service received
Excellent service given from Karen. Nothing was too much trouble for her- whilst we were looking for walking boots. When we approached the cashier, she was equally as pleasant, I believe her name was Senegalese. A great store with lots of variety. Thank you ladies.
September 14, 2026
Unprompted review
Reply from GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Coatbridge
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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