GO Outdoors - Coatbridge Reviews 

Absolutely fantastic. Very helpful staff.

Coatbridge go outdoors,
Was helped by Karen at the shoe dept with information, sizes for of the shoe and return policies if needed,
Very helpful member and staff.

Was assisted by Karen today for the returns and purchases I made, she was absolutely brilliant very informative, polite and friendly. Thank you

The staff were all great a woman Karen talked me through everything i need to know on what hiking boots to choose

Helpful staff at Coatbridge (Ross and Connor), helped with a product return - i needed to swap a pair of hiking shorts that were too tight for a bigger pair.

Friendly and professional staff and pleasant chat about DofE and DofE recommended products.

Good job guys

Nipped in to send a parcel via ups. I was immediately greeted by Karen who directed me to the correct area. She was super friendly & helpful, even although it was the hottest day of the year. I nipped over to the returns desk & Craig & Chloe were equally as helpful & completed my return in minutes & I got the confirmation through immediately. Every single member of staff that I saw or spoke to looked like they enjoyed their job even although the shop was so warm. The selection of products was excellent & the shop was very tidy & organised so I will definitely go back soon.

Staff are really knowledgeable and actually appear happy to help!

Went here after camping and running out of camping gas and experiencing a broken kettle. Was guided to the correct items quickly and professionally by Karen who acted friendly and went the extra mile.

A regular customer to gooutdoors and the staff can be hit or miss depending on who you speak to. Was very disappointed today when attempting to buy a £140 toddler bike with absolutely no help from the staff I spoke to. Was told the only person in the shop who can process the bikes warranty was on his break and wouldn’t be back for half an hour. Found this very strange that out of all the staff in the store only one person could process this for me… if you are tight on staff I suggest cross training them so this doesn’t result in lost sales and very disappointed customers. Lucky my son was fine with me leaving the bike and didn’t seem bothered but this could have been a big disappointment for him also. Go outdoors Coatbridge must not need the money or the customers, zero customer care. Won’t be back. Plenty other retailers online to order from.

Ross give me some good advice on walking boots

Ross and Emma were fantastic, I came in for a new tent pole and left with a load of stuff, they were extremely helpful and courteous.

Really helpful staff, definitely went the extra mile to ensure excellent customer service.

Georgia was lovely and bubbly

I was in store today and the service that I received was excellent, I was served by Ross who was very helpful and knowledgeable about his work, I would definitely recommend going here as it was a first class service from Ross as it’s not often you would get this helpful service from a business. He’s a very valuable team member.

Guys bent over backwards to help both get 10/10 on maners custumer care even helped with my roof rack and tentbox honesty well appreciated cheers guys coatbridge store

Had a great experience at Go Coatbridge today.
Kirsten and Jade were very helpful. Jade in particular could easily explain the benefits/features of the Coleman event shelter I purchased.

Ross was very knowledgeable on everything I asked , very helpful

Staff ,service product discount, was all 5 star service absolutely brilliant

I went to the shop to ask about a very specific gas fitting for a campervan outdoor bbq.
I spoke to Emma who didn’t immediately know what i was looking for, but went out of her way to help.
She came out to the van to inspect the fitting. Looked it up online and brought out options till she got the right thing.
She then helped with everything else i needed.
Truly excellent service.

It’s such a big store and easy to get a bit confused with volume of products, however I was approached by Georgia who was great.
Georgia recommended a few jackets which she thought would suit my needs, and I was delighted to find the perfect option. Georgia was friendly, polite and very helpful. Thank you!