I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... See more
Company replied
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My husband and I went in on Saturday to buy new walking boots. There was a really good selection and plenty of sizes available. Brandon was really helpful, giving us advice and bringing out A LOT of b... See more
Company replied
Helpful young man fetched different sizes of hiking trainers for me to try. Viv was very helpful informative & friendly at the checkouts.
Company replied
Had great expierence buying hiking shoes, staff is welcoming and helpful. Isabelle and Viv was so positive and that made me laugh and smile. I will be coming back!
Company replied
Company details
About GO Outdoors - Cribbs Causeway
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, United Kingdom
- 01174 506747
4.9
Excellent
4K reviews
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The staff were all really friendly and…
The staff were all really friendly and helpful, helped me find exactly what I needed and quickly. Viv was exceptionally helpful, went above and beyond!
June 24, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff were helpful and friendly
Staff were helpful and friendly, made sure I got the best discounts I could get that day!
June 8, 2026
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great assistance from Viv
Great assistance from Viv - we bought exactly what we wanted.
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Fantastic service from Viv
We visited your store today and could not be happier with the service we received.
Viv was so friendly and efficient, she’s a credit to your store.
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Viv is brilliant
Viv is brilliant. We make sure to go to her every time as she makes sure that her customers get the best deals. Thanks Viv!
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Viv was excellent made the trip to the…
Viv was excellent made the trip to the shops easy
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Viv served us with the most perfect…
Viv served us with the most perfect recommendations and knowledge to fully fulfill our needs for our upcoming festival. Really full of energy and brought the vibes we needed for the weekend ahead!! 10/10 recommend GoOutdoors, Viv was fab!! xxx
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Lovely Viv
Viv served us again, she is lovely and always checks we have everything, super helpful and always cheerful, makes such a difference to your shopping experience. Thank you Viv you are a star.
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Viv was so friendly and helpful with…
Viv was so friendly and helpful with discounts etc. Top notch. This is what customer service should be 👍
June 18, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First time visiting Go Outdoors
CRIBBS CAUSEWAY, BRISTOL STORE.
First time visiting Go Outdoors, what a nice welcoming shop to browse around. Great offers, for very good makes of clothing, too.
Upon paying for my item at the till. I was greeted by Viv, what a lovely, knowledgeable lady. Very friendly and she started explaining the price tags to me, when after asking ' did i have a 'membership card'.
I paid for a year long membership card. I will definitely be returning.
Viv is a credit to your team 👏
June 16, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We got served by VIV and she was…
We got served by VIV and she was lovely, very good customer service.
June 17, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Visited to get some walking boots
Visited to get some walking boots. Good choice and very friendly staff. Served by Viv very friendly and helpful. Remained professional even during a shoplifting incident
June 17, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Brian and Viv really helped me pick a…
Brian and Viv really helped me pick a suitable tent. Thanks!
June 4, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
First visit to the Cribbs Causeway…
First visit to the Cribbs Causeway store and we were welcomed by Viv as soon as we entered with a friendly smile and greeting. Store is well organised, tidy and well stocked. At checkout Viv couldn’t have been more helpful. She is a fantastic asset to Go outdoors!
June 16, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Cribbs Causeway
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Lovely greeting by Viv as soon a I came…
Lovely greeting by Viv as soon a I came in and helped sort out the discount on a jacket.
June 16, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
A friendly welcome and good customer…
A friendly welcome and good customer service. I had to sort out a return and buying a different size. No problem as it was all sorted out with minimal fuss.
Great customer service Viv
June 16, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Viv was great - very helpful!
Viv was great very helpful and patient helping me make sure I got everything I needed and helping get my membership back up and running. Great service!
June 2, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The till assisted viv was fantastic she…
The till assisted viv was fantastic she is great at her job and gives a great customer service we will definitely be back
June 16, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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