I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... See more
Company replied
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Had great expierence buying hiking shoes, staff is welcoming and helpful. Isabelle and Viv was so positive and that made me laugh and smile. I will be coming back!
Company replied
Helpful young man fetched different sizes of hiking trainers for me to try. Viv was very helpful informative & friendly at the checkouts.
Company replied
Outstanding service from Viv at the checkout. She answered my questions before I shopped and ensured I got all the discounts I was due - sadly just the Go Outdoors card this time! Also helpful was an... See more
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Company details
About GO Outdoors - Cribbs Causeway
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, United Kingdom
- 01174 506747
4.9
Excellent
4K reviews
Asks customers to review
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Viv at checkout was fantastic
Viv at checkout was fantastic, extremely helpful and a bubbly person
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Viv was so kind and helpful when I was…
Viv was so kind and helpful when I was struggling to get my DofE discount working. She was attentive and very welcoming! All the staff are wonderful and are always enthusiastic to support you and give you the best advice
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff especially Viv.
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really friendly staff
We were checked out by Viv at Cribbs Causeway, she was super friendly and helpful with our discounts we had to use and explaining them. Would love to be served by her again
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Viv was brilliant
Viv was brilliant, very patient as my membership had no details on there. Bubbly personality, 5 stars for me
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service! Staff very happy to help and smiley, especially Viv on the till!!
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
First time visiting Go Outdoors
First time visiting Go Outdoors, was amazed at the selection and prices. Picked up some lovely items. Served by Viv who was extremely helpful and friendly. Will definitely be visiting again soon
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service
We were helped by Viv today and she was fantastic! Super helpful, answered our questions, and was really lovely. It definitely makes a quick shop a lot more pleasant.
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Service
Staff member Viv was very helpful when I forgot my membership card. She looked me up on their system, which was very quick, so I could get the membership discount. It saved me £33! Thank you Viv, great customer service.
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Super customer service biv went above…
Super customer service biv went above and beyond thank you
June 30, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Bought some Merrell walking shoes…
Bought some Merrell walking shoes today. Staff were helpful and the store was cool and comfortable in hot weather.
June 28, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I bought a blow up mattress and was…
I bought a blow up mattress and was served by Samuel who was very helpful and friendly..He advised me on the best mattress to get. Very great service.
June 28, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
samuel very nice and helpful
June 28, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff really friendly
It was great, Samuel was really chatty and friendly. Couldn’t have asked for a better experience!
June 28, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Samuel was really friendly and engaging…
Samuel was really friendly and engaging at the checkout
June 28, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Staff member Viv very helpful at the…
Staff member Viv very helpful at the till
June 19, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Viv was very helpful at the till
Viv was very helpful at the till. Friendly, professional and fast
June 24, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
The staff were all really friendly and…
The staff were all really friendly and helpful, helped me find exactly what I needed and quickly. Viv was exceptionally helpful, went above and beyond!
June 24, 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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