Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... See more
Company replied
Location
Switch locationSouth Street 3, DT1 1BL Dorchester, England, GB
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See what reviewers are saying
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... See more
Company replied
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... See more
Company replied
Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... See more
Company replied
Company details
About GO Outdoors - Dorchester (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
South Street 3, DT1 1BL, Dorchester, England, United Kingdom
4.9
Excellent
253 reviews
Asks customers to review
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Reply from GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Everything we needed was in stock for…
Everything we needed was in stock for our hike and with help of a young gentleman (didnt get his name, but had a beard) and Amy at the till, we were served politely and quickly.
May 18, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great customer service
Great customer service. Friendly staff and made a real effort to help me choose the right new jacket. Well priced and great quality
May 18, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
A very worthwhile trip to GoOutdoors Dorchester recently!
My client suffering with Dementia was well looked after by Heidi. She was very helpful and patient ...and we left the store with a lovely pair of trainer/walking shoes.
Will visit again.
May 14, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff and friendly
Very helpful staff and had great knowledge in the product I was buying.
Thank you.
May 16, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I was served by Callum
I was served by Callum, really friendly and helpful advice. Highly recommend this store!
May 16, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent
Friendly , Knowledgeable staff and a great range of products.
May 15, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Efficient and friendly service
I nipped in to buy a waterproof as it was raining and Heidi was very helpful. Excellent service and very pleased with my jacket.
May 13, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Not visited Go Outdoors before
Not visited Go Outdoors before, was on holiday and popped in as I needed a new pair of lightweight hiking boots. Excellent service and very helpful, signed up to storecard and got further bluelight card discount. Chose Merrell boots at a good price.
May 14, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service thank you!
May 14, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great Shopping Experience
Shopping was made easy, with the help of the staff. Great selection of clothing available.
Ellie was most helpful, thaNKYOU.
May 14, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
So good to be served by Ellie who had a…
So good to be served by Ellie who had a great sense of humour and excellent knowledge of the products. The whole shopping experience was a pleasure.
Thanks Ellie
May 13, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Store was well laid out easy to find…
Store was well laid out easy to find goods Great value for money and helpful staff
Amli-le served us checked stock for sizes was thorough and great service provided thank you
May 13, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent advice from an experienced…
Excellent advice from an experienced hiker, thanks to Ezra and the Dorchester team. Very happy with my new merrell speed strike 2 hiking boots.
May 9, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Ellie who served us sorted everything out including membership of Go Outdoors. Great service. Will definitely go back.
May 1, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
Great shop, extremely helpful staff.
They hold good stock levels of essential kit.
April 28, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Always shop local
As unusual exceptional service and great value.
Heidi is awealsome 😀
April 24, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Heidi
Heidi, was lovely running up and down the stairs for us! Sorted all the relevant discounts too! :)
April 24, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The best of Dorchester
Gosh, everyone in Dorchester has been so friendly and helpful, but the staff at go outdoors top the lot. Special thanks to Amu -Le who went above and beyond. Much appreciated thank you
April 24, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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