The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... See more
Company replied
Location
Switch locationHigh Street 206, EX4 3EB Exeter, England, GB
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See what reviewers are saying
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
Company replied
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... See more
Company replied
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... See more
Company replied
Company details
About GO Outdoors - Exeter (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
High Street 206, EX4 3EB, Exeter, England, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
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Rob was fantastic
Rob was fantastic, gave some great advice on travelling Scotland and provided exactly what I needed in terms of equipment and clothing.
Really happy with my purchases and look forward to going knowing I’m well prepared. Very kind and cheery would recommend him to anyone visiting!
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Rob , top guy
Rob was a great help. Very knowledgable and a great representative for your company
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Great customer service, helped us find essentials for our trip and ensured we had items fit for purpose. Shout out to Paul and Rob🙌🏼
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
My experience was great
My experience was great! Rob served me and was very helpful n friendly 😊😊😊 From esme from creddy
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Another very satisfied customer…
Great service from Rob very friendly and helpful. This store will be missed from the High Street.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Emergency rain coats were needed as we…
Emergency rain coats were needed as we have apparently bought the Welsh weather with us whilst on our week away to Devon! Soz!
But Rob the beard was excellent - helpful and super friendly! Nice one Rob :)
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Rob was lovely
Rob was lovely, very kind. We wish him all the very best! Thanks Rob
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Rob is great!
June 2, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Really friendly team
June 1, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent
Shame this store is closing down in July, simply because it was excellent. Some of the most friendly staff, particularly Rob. Everything at a very good price.
June 1, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Made another purchase today
Made another purchase today. Rob, as always, was helpful and gave excellent advice. Well done Rob and thanks for your superb customer service. I think it’s a real shame the Exeter High Street outlet is closing. It’s so convenient for me.
June 1, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Monty was very friendly and I got very…
Monty was very friendly and I got very good customer service
June 1, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Shop assistant Monty was really helpful…
Shop assistant Monty was really helpful on Saturday when shopping for a pair of hiking boots for my son. He gave us some good suggestions for what we wanted and for the budget we asked for. He stayed engaged with us until a decision had been made and we had got the boots. Thank you
May 30, 2026
Unprompted review
Reply from GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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