My husband and I visited the Farnborough Store today and were served by LUKE. He was the most helpful, knowledgeable, pleasant young man. If only more shop assistants were like him.
Company replied
Unit 5-7 The Meads, GU14 7SJ Farnborough, England, GB
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My husband and I visited the Farnborough Store today and were served by LUKE. He was the most helpful, knowledgeable, pleasant young man. If only more shop assistants were like him.
Company replied
Liam was really helpful when I popped in to browse for some items for my son's DofE expedition. He gave great advice and was really patient when I was trying to sort the discount that the DofE card gi... See more
Company replied
This was a click & collect order. I did not receive an email advising my item was ready to collect. The staff at Go Outdoors Farnborough were excellent very helpful - great customer service. The same... See more
Company replied
Great customer service by Liam at the Farnborough store! He took time to explain the membership scheme along with renewal system. He chatted and knew his products and business. We hope to we bump into... See more
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Unit 5-7 The Meads, GU14 7SJ, Farnborough, England, United Kingdom
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Served By Ali and Rich at Farnborough store yesterday. We had already tried other stores for camping equipment for my Daughter but very expensive. Outdoors was better quality and better prices. Rich and Ali delivered first class customer service, were fonts of knowledge and didn't try to upsell. Advice and guidance was delivered with our best interests at heart. We saved £90 on our purchases and came away with boots, rucksack, 2 fleeces, 2 pairs of walking socks and sleeping blanket for under £100. Very good quality. Highly recommend for outdoor equipment and accessories. My Daughter said she felt like a VIP after we left the store. Thank you Ali and Rich!

Reply from GO Outdoors - Farnborough (Express)
Great service, very friendly and helpful staff, looking forward to heading back soon to see Tracy/Rich and Ali

Reply from GO Outdoors - Farnborough (Express)
I went in to browse but ended up buying a pair of Crocs for the garden. Rich was very helpful as I couldn't reach the stand and he helped with sizing. Excellent service.

Reply from GO Outdoors - Farnborough (Express)
We bought a pair of boots and socks from Farnborough express, go outdoors.
Rich who served us was fantastic and very knowledgeable
Thank you

Reply from GO Outdoors - Farnborough (Express)
Great customer service from Tracy and Ali.

Reply from GO Outdoors - Farnborough (Express)
Rich and Tracey were very helpful and quickly sorted me out with some new shoes and an excellent chat! Always nice to catch up.

Reply from GO Outdoors - Farnborough (Express)
I wanted some walking shoes that would be suitable for urban city walking so I went to Go Outdoors to get some advice as to what would be suitable. I was served by Luke, who was very knowledgeable and he explained to me what makes a good walking shoe and how they support the foot arch. I also got some water wicking socks he recommended. Very happy with the advice and the service I received - thank you, Luke. And don't forget to take some proof of being in the Scouts to secure a good discount!

Reply from GO Outdoors - Farnborough (Express)
I have never done a hike or outdoor adventures, so for me it felt very overwhelming to get the things needed for Snowdon! Luke was kind enough to take me around the shop floor explaining what items and equipment are a higher or lesser priority (as i was keeping to a budget) he helped me understand what is and what isn’t practical also! His patience is exactly what was needed! Fantastic help! Thank you Luke.

Reply from GO Outdoors - Farnborough (Express)
Great shop, Luke is Brilliant. Wide range of good quality product at reasonable prices. Just bought some lovely Merrell boots in the sale.

Reply from GO Outdoors - Farnborough (Express)
Thanks Ali & Luke for prompt assistance and suggesting signing up to the Go Outdoors Club to obtain a lovely discount on a pair of walking shoes for my son.

Reply from GO Outdoors - Farnborough (Express)
So glad I chose to go instore today instead of online. Had a very helpful young man help me find what I needed on the shop floor. Then at the till was served by Tracy again so helpful and friendly. Think I've found my top Outdoor store now.

Reply from GO Outdoors - Farnborough (Express)

Reply from GO Outdoors - Farnborough (Express)
Jarred and Luke were very helpful for finding some walking boots for my son. They know there stuff and I am very grateful

Reply from GO Outdoors - Farnborough (Express)
Liam was very helpful in finding me a suitable waterproof and I then spent too much on a fleece as well as the advice and knowledge of the products was very good. It all went very well and I am pleased with my purchases.

Reply from GO Outdoors - Farnborough (Express)
Liam is very nice and helpful, it was a good experience shopping here

Reply from GO Outdoors - Farnborough (Express)

Reply from GO Outdoors - Farnborough (Express)
Liam served me today got a new pair of walking shoes, recommended go outdoors:)

Reply from GO Outdoors - Farnborough (Express)
The assistant acknowledged us as we entered the store and left us to browse / served other customers. Luke was friendly, attentive and helpful.

Reply from GO Outdoors - Farnborough (Express)
Many Thanks to Alana at the Farnborough store who helped me locate a hat for my son.
Great costumer service with a friendly smile!

Reply from GO Outdoors - Farnborough (Express)
I visited Go Outdoors Farnborough this morning and as always really appreciated the assistance provided by Ali and Liam. They were helpful, patient and went out of their way to find what I was looking for. I recommend the shop as it contains in my view a wide range of outdoor clothing and accessories but critically on each occasion I have visited and purchased items the service has been excellent.

Reply from GO Outdoors - Farnborough (Express)
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