Great customer service. Kia in Gloucester branch was extremely helpful. Now fully informed on how to get our DofE discount card & the benefits of applying for it. Thank you Kia :) Also lovely staff su... See more
Company replied
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Great customer service. Kia in Gloucester branch was extremely helpful. Now fully informed on how to get our DofE discount card & the benefits of applying for it. Thank you Kia :) Also lovely staff su... See more
Company replied
The fishing department is very bare, maybe awaiting a delivery but the last 3-4 times we have been in it's the same. The stuff they did have on the pegs had no prices at all so no idea how much anyt... See more
Company replied
We have recently bought a tent from this store and the team have been very helpful, the assistant manager helped us understand an inflatable tent as this is our first, and Chad helped us further at th... See more
Company replied
Myself and my daughter use this store very often and regularly use the Evri postal facility within the store. The gentleman that serves us is Matt B and we have to say, he goes far and beyond to assis... See more
Company replied
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98 - 108 Barton Street, GL1 4DZ, Gloucester, United Kingdom
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I recently visited the store to purchase some specific items for a walking and camping trip. George was very patient and helpful. He spent the time with me advising on each item so I was able to purchase the items I wanted. Thank you.

Reply from GO Outdoors - Gloucester

Reply from GO Outdoors - Gloucester
A great selection of gear and helpful staff. Particularly Chad at Gloucester Go Outdoors.

Reply from GO Outdoors - Gloucester
very helpful if you just asking question also helpful choosing a bike or accesories for yoir bike

Reply from GO Outdoors - Gloucester
Chloe was incredibly helpful and friendly helping us source walking boots and she was very knowledgeable on alterbative options.

Reply from GO Outdoors - Gloucester
Great service from Freddie today who was very knowledgeable and patient helping us to choose a backpack.

Reply from GO Outdoors - Gloucester
The fishing department is very bare, maybe awaiting a delivery but the last 3-4 times we have been in it's the same. The stuff they did have on the pegs had no prices at all so no idea how much anything was. It doesn't seem to be manned by anyone with any knowledge of fishing now so it's not even an easy experience getting a price check or any advice on the products available.
The Swindon Go Outdoors is 100 times better than the Gloucester which is a shame as it's a bit of a trek to get there from where we live but at least they have stock.
On the plus side the lady who served us (Kia) was lovely and really tried to engage our son into a conversation about Spiderman.

Reply from GO Outdoors - Gloucester
Great customer service. Kia in Gloucester branch was extremely helpful. Now fully informed on how to get our DofE discount card & the benefits of applying for it. Thank you Kia :) Also lovely staff support in shoe department for walking shoes/boots.

Reply from GO Outdoors - Gloucester

Reply from GO Outdoors - Gloucester
Went in today to get a paddle thanks to Chad I was able to save a few quid by sorting out my membership

Reply from GO Outdoors - Gloucester
Great service by Chad today. Patient and understanding, happy to explain everything in great detail.

Reply from GO Outdoors - Gloucester
We have recently bought a tent from this store and the team have been very helpful, the assistant manager helped us understand an inflatable tent as this is our first, and Chad helped us further at the till. Extremely knowledgeable, professional and patient. Thank you

Reply from GO Outdoors - Gloucester
The process was very easy and membership brought me exciting discount.

Reply from GO Outdoors - Gloucester
Tom was fantastic helping with advice around walking boots and shoes and socks. Shared his personal experience and advice. So patient went out of his way to help on the hottest day of the year. Alex also lovely at the till. Couldn’t ask for better service. Gives these chaps a bonus!

Reply from GO Outdoors - Gloucester
As always, GoOutdoors had everything that I needed. I was served by Alex, who was really helpful in finding all the right things within the shop, in a kind and professional manner.

Reply from GO Outdoors - Gloucester
Myself and my daughter use this store very often and regularly use the Evri postal facility within the store. The gentleman that serves us is Matt B and we have to say, he goes far and beyond to assist us, making our visit very efficient and quick. He even runs around the store looking for items we wish to purchase if we are unable to find them. It is a pleasure to use this store and he is a credit to the company. Many thanks.

Reply from GO Outdoors - Gloucester
Great selection of camping chairs. I took mine to coubter where Chad told me he was sure these were on offer and checked for me resulting in me buying a second chair half price today. Excellent service. Thankyou Chad.

Reply from GO Outdoors - Gloucester
The staff member Chad was very friendly and helpful in helping find a day sack to fit me comfortably. They also showed me where the other items I needed were.

Reply from GO Outdoors - Gloucester
I only popped in for a browse with my husband as he had some fishing bits to buy but thought I’d look at some waterproof boots for the winter. I selected a few different styles and told the assistant my size. He soon appeared with my boots to try on. Gave me honest advice about each boot, comparisons between each style and asked specific questions about what I wanted them for ie: walking the dog, hiking, climbing etc. The assistant was George. A lovely, polite well informed young man. At no time did I feel I was bothering him and at no time did I feel pressured into buying anything. I did buy a pair of Scarpa boots in the end and can’t wait to test them out.
What a great asset George is to your company and he couldn’t have been more helpful. Thank you George.

Reply from GO Outdoors - Gloucester

Reply from GO Outdoors - Gloucester
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