GO Outdoors - Gloucester Reviews 

Always a pleasure in go outdoors, best prices around and KIA who served me was excellent made my experiences very easy and enjoyable.

Alex has been brilliant everytime I've needed help with my bike. Thank you.

Alex helped us today with a bike for our son. Super helpful and friendly and let our son try lots of different styles.

Bought a bike for Christmas present. Seen the perfect one. And spoke to a lovely man named Tim.
So very greatful for his help and advise

I needed a warm long coat and some warm boots ready for a trip to Germany (where it’s currently getting VERY cold). Found a fabulously warm North Ridge coat that will do just the job.
I had seen some snow boots online but when I went in store initially they couldn’t be found. However, Freddie then hunted me out in the store as he had found them hidden under another pile of items in the storeroom. He was so helpful ensuring that I had a comfortable size and that I was happy - absolutely no pressure at all and nothing was too much trouble … Thank you Freddie.

We went twice looking at Berghaus waterproof jackets. kadi was very patient and helpful on both occasions. Good advice and great Black Friday prices

Fantastic service and quick response, really nice staff and really helpful!
Staff : Alex

Friendly and helpful

Nice store with helpful staff

Lovely helpful member of staff, assisted with me confidently with my purchases!
Thank you, Kia!

Although there was a bit of a wait to be helped with what appeared to be a lack of staff, once is was helped Freddie couldn’t have been any more helpful guiding me to buy the pair of walking boots I needed.

Nia was an absolute breath of fresh air today! I came in to buy a coat and she served me when I got to the til. She was cheerful, happy and smiley.... and even sold me a water bottle that I wasn't sure if I needed! She is a credit to the store. Please find more Nia's! Thank you for making my experience such a lovely one

I was served by a lovely gentlemen called Noah, when picking up a parcel on Sunday. He was kind, efficient and spoke to me about my day, which was really refreshing. Overall a good experience at GO Outdoors.

I visited the Go Outdoors branch in Gloucester recently and was served by Nia. I wanted to leave a review because her customer service was absolutely outstanding.
Nia was incredibly helpful, cheerful, and patient, answering all my questions with a genuine smile. It was an absolute joy to be served by her. The level of service I received was significantly better than my experiences at other Go Outdoors branches.
Staff like Nia are a huge asset to your team and make the shopping experience a pleasure. Thank you, Nia!

Great service and good choice of products.
Friendly & helpful staff member Kia.

Nia served us at the till and despite the fact that it was 5 minutes before closing on a rainy Saturday evening, she was so smiley, friendly and helpful. She was very patient suggesting the different discounts available for various memberships eg Blue light and DoE leaders. A big saving too- many thanks!

Was served by sophie in the Gloucester branch.
Went in to return parcel to Amazon. Was very helpful she carried the package to drop off.
Sophie showed me the jackets on offer. I 4 of them for Christmas present.
Well done.

Asked for a coat, the last in its size, to be put aside for my daughter to try later on in the day, which was done without any question.
Returned with my daughter later in the day - perfect fit which saw a happy sale and satisfied customers.
Thank you staff, KIA and BEN PATRICK, great service and great company representatives.

Kia was wonderful with my energetic two year old, who had definitely had enough of shopping! She went out of her way to engage and distract him, making the experience so much easier. Kia also made my exchange process quick and straightforward, lovely service!

We went into store and could not have asked for more from Tim who helped us out. Dealt with every demand of an extremely excited boy looking to purchase a bike with his own money for the first time, a perfect gent! He even carried it over into the next day when the bike was collected.