I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
Company replied
22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
Company replied
I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my s... See more
Company replied
We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothin... See more
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Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... See more
Company replied
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Written by the company

22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, United Kingdom
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This store is great the staff are amazing as a wild camper they understand what I need and are always helping me find the right equipment for the occasion weather is snowing at minus 5 of hot summer days they have a wealth of knowledge and always point me in the right direction with amazing service great store

Reply from GO Outdoors - Grimsby (Express)
Once again the stellar ladies at Go Outdoors, Grimsby have shown superb service and friendly staff.
Over the years this has made this store in Freshney Place our go to for outdoor clothing, footwear etc.
Always a good selection in store, covering a wide range of price points.
Highly recommended.

Reply from GO Outdoors - Grimsby (Express)
Went to Freshney Place Grimsby store to get some good walking shoes for work.
Heather was a fantastic example of professionalism and customer service.
She took loads of time to explain the pros and cons of each shoe and brand.
Purchased exactly what I was looking for and they are so comfortable!
Thanks Heather!!

Reply from GO Outdoors - Grimsby (Express)
Staff were very helpful and friendly
I went in looking for camping chairs, I had seen the ones at the front door and asked if they had any other ones, the nice lady showed me what they had in and I made my choice. I purchased 2 of the Kentucky ones as at a festival at the weekend
Thank you ladies

Reply from GO Outdoors - Grimsby (Express)
I came in for a sleeping bag and left with £120 worth of camping supplies heather and carol are highly recommended

Reply from GO Outdoors - Grimsby (Express)
Excellent staff, knowledgeable and very helpful. I've always managed to find what I've needed in this store.

Reply from GO Outdoors - Grimsby (Express)
Bought walking boots at Go Outdoors Grimsby. Excellent knowledge and advice from Carol on making sure the boots fit properly. I would certainly recommend going there for boots and will definitely go there again. The staff were so helpful.

Reply from GO Outdoors - Grimsby (Express)
Thanks to kat for helping me out today. I bought some north ridge walking shoes I'd seen on line. She recommended them as she wore them herself. She also pointed out that there were other colours too. They had great reviews, I've worn them today, just a 3 mile path walk they were great no blisters really light to wear.

Reply from GO Outdoors - Grimsby (Express)
Thank you so much to Heather in the Grimsby store for all your help today. I was completely lost trying to find the bits I needed for my son's Scouts expedition but she found them all for me and advised me on which product was the most suitable. Even though it's a small store it stocked everything I needed and the prices are very reasonable, especially with the membership card.

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
Rachel at go outdoors was very helpful in helping me find the right backpack, she was knowledgeable, due to being a hiker herself and made my purchase a joy.
Thanks again for the assistance

Reply from GO Outdoors - Grimsby (Express)
Staff were excellent, a very personal service, Carol had very good product and fitting knowledge and nothing was too much trouble.
We will certainly shop here again and would recommend.

Reply from GO Outdoors - Grimsby (Express)
I shop at GO outdoor a lot at the Grimsby store because the staff are always helpful and the clothing is superb for all weather and quality great service from the staff 😊

Reply from GO Outdoors - Grimsby (Express)
The staff are amazing. Very friendly helpful and knowledgeable. Helped me find exactly what I was looking for with patience and understanding.

Reply from GO Outdoors - Grimsby (Express)
Excellent personal service, as always. I'm now having to use a rollator, due to a bad back, and the concern shown by the staff, was second to none. It made me feel very special, and just illustrates the continued Excellent service by all the staff at Grimsby. I always buy from the shop, for this reason, its so much more personal than buying on line. I bought some new walking trousers and Heather even remembered the make that I prefer. Can highly recommend.

Reply from GO Outdoors - Grimsby (Express)
The customer service in this store is excellent. The knowledge of the staff is great. Faye was very helpful today as always.

Reply from GO Outdoors - Grimsby (Express)
Bought a pair of Scarpa walking boots ( Women's Terra GTX) from the Grimsby store. Faye was very friendly,helpful & gave me time & space to try a couple of pairs on. The lady on the till was also very good. Couldn't ask for better service, well done!

Reply from GO Outdoors - Grimsby (Express)
Great service ,friendly and helpful. Nothing g too much trouble.
Faye and Heather :-) thank you

Reply from GO Outdoors - Grimsby (Express)
Brilliant customer service today from the girls in the Grimsby branch. Carol & Anna. They helped me de stress and find the bits I needed for my son within budget. Thanks again guys

Reply from GO Outdoors - Grimsby (Express)
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