I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
Company replied
22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
Company replied
I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my s... See more
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We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothin... See more
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Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... See more
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Written by the company

22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, United Kingdom
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I have been looking for some new trainers for my holiday to Turkey . I went into store today as Heather had told me Merrell had some new designs out . Saw the new blue and black ones and bought them . They are both comfortable and sturdy.

Reply from GO Outdoors - Grimsby (Express)
Excellent all round experience will definitely shop there again

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
Carol was friendly, knowledgeable and was very happy to help. She advised me to join the go outdoors club, which offers large discounts on certain purchases.
When I realised the fit wasn't quite right, I called and asked if it was possible to save a particular boot in a couple of sizes for me to try the next day and they agreed with no hesitation. I returned the original pair and received a partial refund. I would definitely recommend Go Outdoors Grimsby

Reply from GO Outdoors - Grimsby (Express)
Heather & the team gave great service and advice as always 👍

Reply from GO Outdoors - Grimsby (Express)
Knowledgeable and helpful staff that made kitting out my son for his DoE award stress free, efficient and good value for money

Reply from GO Outdoors - Grimsby (Express)
Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose and unpackaged, as if just stock pulled off the wall display.

Reply from GO Outdoors - Grimsby (Express)
Rachel oh my god . Firstly well priced clothing But the Staff at the great grimsby branch, so helpful so knowledgeable and friendly. I know i was spending money but Rachel who served me was brilliant friendly funny helpful and welcoming. I have not been served , I feel like I've made a friend

Reply from GO Outdoors - Grimsby (Express)
Went to the Grimsby store to purchase Merrell walking trainers , MOAB 3 Gore Tex as I have had 2 previous pairs.
We were served by the most helpful assistant Carol , who heads lots of knowledge and after trying a few pairs on , settled for the Merrell Accentor 3 Gore Tex , so comfy , a really great fit and at a very good promotion price .
Carol certainly knew her product and couldn’t have been more helpful , a delight to be served by her .

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
Excellent service and friendly staff.
Disappointed ramblers discount ended.

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
I would like to thank Faye for helping me pick some walking shoes.
I was going to get a cheaper pair which wasn't waterproof but with fayes advice bought a better waterproof pair.
When i shop here i always find the staff helpful and attentive and they always get me the best products and deals.
Thank you Grimsby Go Outdoors team i will be back soon.

Reply from GO Outdoors - Grimsby (Express)
The wife & I popped into Go Outdoors Grimsby for a browse, and due to the friendly, helpful & knowledgeable staff members Heather & Carol we ended up spending £84. Makes such a difference having happy people serving rather than miserable, unhelpful ones.

Reply from GO Outdoors - Grimsby (Express)
I went into the Grimsby Go Outdoors store yesterday to buy a pair of trousers as always Heather and Co was very friendly and patient with me helping me find the right pair. Sorry I can't remember the lads name who assisted me but 5***** to him for all his help yesterday! Thankyou.

Reply from GO Outdoors - Grimsby (Express)
Faye in the Grimsby store helped me find some lovely hiking trainers for my trip in Feb, really patient and knowledgeable!

Reply from GO Outdoors - Grimsby (Express)
Rachel in the Grimsby store helped us well and advised us on the purchase of a new Rab parka for my wife. In fairness we have never had anything other than first class service in the GY store. Nothing is ever too much trouble and the staff there go above and beyond and give advice and recommendations based on personal experience.

Reply from GO Outdoors - Grimsby (Express)
The service given today by Rachel was amazing, she’s really helpful and in depth with ensuring you get the best equipment for your adventure. I would encourage people to go to that store with the service provided today. I look forward to returning.

Reply from GO Outdoors - Grimsby (Express)
Looking for walking boots and Heather? (Branch manager I think) helped enormously with sizing and quality advice in such a friendly way. The Grimsby branch will continue to be my first port of call for all things outdoors 👍

Reply from GO Outdoors - Grimsby (Express)
The assistant couldn't have been more helpful, gave some fantastic advice, very knowledgeable on item i was duying,nothing was to much trouble, was extremely personable, friendly.

Reply from GO Outdoors - Grimsby (Express)
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