I had a problem with my Merrell walking shoes they had split and where only 10 months old I was dealt with very quickly and the young lady was so helpful she apologised for any delays The manager... See more
Company replied
Location
Switch location2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
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See what reviewers are saying
Went in for some advice on walking shoes that are actually waterproof. Served by Alex and Steve Both were very knowledgeable and helpful. Enabled me to purchase shoes that are within my budget and ar... See more
Company replied
Halifax Branch - 5* Star Service Called in this afternoon & was helped by the store manager Jake. 1st class service, very helpful throughout & great prices. Many Thanks
Company replied
Very helpful and friendly staff and a great selection of products. The Go outdoors members card has proved very useful and it pays for itself very quickly.
Company replied
Company details
About GO Outdoors - Halifax (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, United Kingdom
- 01422 413646
4.9
Excellent
619 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Alex was absolutely brilliant at…
Alex was absolutely brilliant at helping me to find comfy walking boots. He knew where the boots were made and how that altered how they would fit. Thank you Alex best boots I have had!
April 7, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by Nicola. She was very helpful and a delight to interact with. Thank you.
May 1, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff!
Jake was very very helpful in store when I was choosing my new walking shoes, and was giving tips on how to lace my boots to stop them rubbing. Excellent service, will be back!
April 29, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
I visited go outdoors today and made a couple of purchases, they was a good quality items and the staff was very friendly, welcoming and helpful imparticular nicola who couldn't help me enough Definitely will go again .
April 30, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Nice store, friendly staff, good prices
Nice store, easy to look round, friendly staff. Only had one of the products we'd seen online though.
April 25, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
A nice trip to Go Outdoors Halifax
Alex was really helpful as soon as I walked into the store. He showed me where the items were that I needed, helped me decide between options and then helped me get items down from a high up shelf
April 22, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great advice.
Steve and Alex gave great advice on trekking supplies. Excellent prices and discounts as always.
April 16, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Nicola and Steve were super helpful…
Nicola and Steve were super helpful when getting a pair of walking boots for our daughters.
April 9, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Steve went out of his way to help…
Steve went out of his way to help customers, He helped a young lady and an older lady in the que I was in at the till, They had a problem, They where both very happy with the outcome Steve sorted out, Great work Steve
April 12, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I shall be going here again.
Both the ma ager and his assistant were really helpful. No pressure to buy a particular product. There was no rush, only help and advice.
April 8, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
April 7, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and knowledgable Cass &…
Really helpful and knowledgable Cass & Steve really go the extra mile to help! Helped me to pick the right equipment and gave really good advice on the best way to use it, invaluable service.
April 7, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Amazing customer service from Alex and…
Amazing customer service from Alex and Steve, great advice, welcoming environment.
April 1, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Alex was very friendly
Alex was very friendly, patient and helpful. He offered useful advice.
March 30, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Didn't have my size in shop
Didn't have my size in shop , the member of staff was very helpful and ordered my size for me
March 28, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Brilliant Customer Service from Jake
Brilliant Customer Service from Jake, Steve & Alex today. Looking for a light weight Jacket and they were very welcoming and very helpful..thank you!
March 29, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
One stop shop
I knew what I wanted to purchase, everything was in stock for my one stop shop!
Friendly and helpful staff members
March 26, 2025
Reply from GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
Fantastic service and advice as always . Will have to return though as didn't have my size in the trousers I wanted, so bought some Tshirts instead.
March 25, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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