What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... See more
Company replied
Location
Switch location2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
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See what reviewers are saying
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Company replied
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... See more
Company replied
Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to... See more
Company replied
Company details
About GO Outdoors - Halifax (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, United Kingdom
- 01422 413646
4.9
Excellent
590 reviews
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Steve went out of his way to help…
Steve went out of his way to help customers, He helped a young lady and an older lady in the que I was in at the till, They had a problem, They where both very happy with the outcome Steve sorted out, Great work Steve
April 12, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I shall be going here again.
Both the ma ager and his assistant were really helpful. No pressure to buy a particular product. There was no rush, only help and advice.
April 8, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
April 7, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and knowledgable Cass &…
Really helpful and knowledgable Cass & Steve really go the extra mile to help! Helped me to pick the right equipment and gave really good advice on the best way to use it, invaluable service.
April 7, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Amazing customer service from Alex and…
Amazing customer service from Alex and Steve, great advice, welcoming environment.
April 1, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Alex was very friendly
Alex was very friendly, patient and helpful. He offered useful advice.
March 30, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Didn't have my size in shop
Didn't have my size in shop , the member of staff was very helpful and ordered my size for me
March 28, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Brilliant Customer Service from Jake
Brilliant Customer Service from Jake, Steve & Alex today. Looking for a light weight Jacket and they were very welcoming and very helpful..thank you!
March 29, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
One stop shop
I knew what I wanted to purchase, everything was in stock for my one stop shop!
Friendly and helpful staff members
March 26, 2025
Reply from GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
Fantastic service and advice as always . Will have to return though as didn't have my size in the trousers I wanted, so bought some Tshirts instead.
March 25, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Pleased with offers in sale both my…
Pleased with offers in sale both my husband and I bought something
March 26, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Purchase
Purchased pair of boots today very efficient service from Alex and Steve
March 26, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really helpful and friendly service…
Really helpful and friendly service from Steve.
March 13, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly atmosphere
Cassidy was a pleasure to speak to and helped me get sorted with what I need. She had a smile on her face throughout our interaction. The world needs more Cassidys.
March 14, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff that genuinely want to help.
The 2 members of staff that helped me today, Jake and Nicola, were so helpful and friendly. It wasn't false, they just seemed to love their jobs and helping people.
I will definitely use this store again, confident I will receive the best service.
March 10, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great customer service by Jake
Great customer service by Jake. Quite a new member of staff but extremely helpful, friendly and patient.
March 3, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Jake and Nicola were both really…
Jake and Nicola were both really helpful with me and helped me choose sunglasses. Thank you
March 10, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
portable camping table
I bought a portable camping table. I checked it first online then visited the shop. The assistant understood immediately what I wanted, got it from stock and within minutes he was demonstrating it. Great friendly service. And a good price too. Thank you.
March 7, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly
Friendly, very helpful staff
Tom was amazing and very helpful.
we'll definitely be shopping there again
March 8, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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