What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... See more
Company replied
Location
Switch location2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
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See what reviewers are saying
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Company replied
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... See more
Company replied
Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to... See more
Company replied
Company details
About GO Outdoors - Halifax (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, United Kingdom
- 01422 413646
4.9
Excellent
590 reviews
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Went to buy some bits for son's DofE…
Went to buy some bits for son's DofE and the staff were great and helped me optimise the various multi buy discounts! You don't get that online! Jake and Steve both helpful
May 30, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Trying to find the right gear
I was looking for a waterproof jacket and trousers today, plus a back pack. I received excellent help with all of these items and advise on which and what type to purchase. For the back pack both people in store advised me on one of the cheaper back packs ...£11..which I was pleasantly surprised by. They could have easily led me to a more expensive bag...but didn't.
They left me to make my choice and didn't hassle me or make me feel uncomfortable. They were both very friendly and professional.
Thank you for your help today
May 27, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
May 26, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
I recently joined a walking group and needed some decent footwear. I called into the store for a look round and the staff were so helpful and friendly. They told me about the membership scheme and I joined. So glad I did, the savings are a bonus.
May 23, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from patient and friendly…
Great service from patient and friendly experience with Steve & Nicola.
May 19, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Tom and Steve
Tom and Steve we, re very helpful in store. The store looked great. Well stocked and clean.
May 17, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent in store service and advice
Excellent in store service and advice. Quality of the goods purchased were A1 as well.
May 11, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Steve Nicola and…
Excellent service from Steve Nicola and Alex - a credit to the business 👍
May 16, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Goods arrived at my chosen store really…
Goods arrived at my chosen store really quickly ( next day ) however I couldn't use my 10% discount as the items were already discounted. But still great value for money.
May 13, 2025
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Helpful friendly staff and a good…
Helpful friendly staff and a good bargain in your sale
April 28, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Alex was absolutely brilliant at…
Alex was absolutely brilliant at helping me to find comfy walking boots. He knew where the boots were made and how that altered how they would fit. Thank you Alex best boots I have had!
April 7, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by Nicola. She was very helpful and a delight to interact with. Thank you.
May 1, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff!
Jake was very very helpful in store when I was choosing my new walking shoes, and was giving tips on how to lace my boots to stop them rubbing. Excellent service, will be back!
April 29, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
I visited go outdoors today and made a couple of purchases, they was a good quality items and the staff was very friendly, welcoming and helpful imparticular nicola who couldn't help me enough Definitely will go again .
April 30, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Nice store, friendly staff, good prices
Nice store, easy to look round, friendly staff. Only had one of the products we'd seen online though.
April 25, 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
A nice trip to Go Outdoors Halifax
Alex was really helpful as soon as I walked into the store. He showed me where the items were that I needed, helped me decide between options and then helped me get items down from a high up shelf
April 22, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great advice.
Steve and Alex gave great advice on trekking supplies. Excellent prices and discounts as always.
April 16, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Nicola and Steve were super helpful…
Nicola and Steve were super helpful when getting a pair of walking boots for our daughters.
April 9, 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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