GO Outdoors - Hathersage (Express) Reviews 

427
TrustScore 5 out of 5

4.9

6 Main Road, S32 1BB Hathersage, GB


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Rated 5 out of 5 stars

I visited the store today in Hathersage to buy some walking boots and socks. The attendant was very helpful and knowledgable able the products and I used my customer card to make some savings. The bo... See more

Company replied

Rated 5 out of 5 stars

Shopping at the Hathersage Go Outdoors is an experience that everyone should have. Every time I have gone in, even if it’s just a enquiry, the staff have gone above and beyond to help me buy or order... See more

Company replied

Rated 5 out of 5 stars

Excellent quality and value for money. I would recommend anyone to get a members card, the savings and offers you receive are amazing. I used the shop in Hathersage the staff were extremely helpful, n... See more

Company replied

Rated 5 out of 5 stars

In all my years of visiting Go Outdoors at various locations this was undoubtedly the best visit. We were greeted by Jon who helped us with our purchases. Based on his knowledge we ended up buying Sca... See more


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Hathersage (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 6 Main Road, S32 1BB, Hathersage, United Kingdom

  • 0344 3876803

4.9

Excellent

TrustScore 5 out of 5

427 reviews

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1-star

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4.9

All reviews

(427)

35,496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasant shopping experience.

The shop assistant was very helpful and polite. It was a very nice shopping experience. Thank you.

May 1, 2025
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Very good personal service at Hathersage. Polite and cheerful. Thankyou

April 29, 2025
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Cheerful and helpful staff

Cheerful and helpful staff - came away with a very suitable pair of hiking boots.

April 6, 2025
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from friendly staff…

Excellent service from friendly staff with excellent knowledge of the products. The prices are very reasonable for top brands was served by Jon and assisted by a very helpful lady. Will be back again soon.

April 5, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service and 5 star…

Excellent customer service and 5 star prices. Good range of products on display with professional staff in a friendly atmosphere.

March 31, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Go Outdoors - Hathersage…

Go Outdoors in Hathersage is a great shop for everything outdoors . I needed a new pair of walking boots and Jon was very helpful , he wasn’t pushy and left me to decide which pair of boots I wanted following his recommendations. Price matched the boots I wanted with another company so got a very good deal. The lady at the till point was very friendly and funny . A very enjoyable shopping experience , will definitely go back again.

March 25, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful friendly young lady served us

Helpful friendly young lady served us

March 8, 2025
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Great experience. Very attentive staff.

March 1, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sarah and Harvey were both excellent

Sarah and Harvey were both excellent. I always find the service second to non. Always leave with a purchase. Favourite shop ever!!

February 27, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Jon

Excellent service from Jon, gave good sound advice for walking boots purchased and further good advice on a local walk.

February 21, 2025
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Best ever customer service

In all my years of visiting Go Outdoors at various locations this was undoubtedly the best visit. We were greeted by Jon who helped us with our purchases. Based on his knowledge we ended up buying Scarpa boots, Lowe alpine rucksack, and Leki trekking poles. Very knowledgeable assistant with a passion and enthusiasm for his work. Top class service. Well done Jon and many thanks

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly and efficient service

Good selection of products at reasonable prices. Wasn’t aware of the member program but it was explained to us and realising the great value we joined and saved immediately. Will definitely return.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable salesman

Went in looking for some Salomon walking shoes. They didn’t have these at the Hathersage branch, but on speaking to the salesman he gave me really good advice regarding Merrel shoes (which didn’t get very good reviews on your site) and based on this I purchased a pair. Time will tell if this was a good decision but I suspect that it will be.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great knowledge of walking boots

Great knowledge of walking boots. We were served by Jon who was super helpful. The boots were a lot cheaper than anywhere else and the right size! Thank you

December 31, 2024
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service and great prices

Your assistant in Hathersage could not have been more helpful. He was polite and knowledgeable and made the experience very pleasant. What an asset to the store.

November 29, 2024
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

+brilliant and generous service

+brilliant and generous service. John did his technician trick and Sarah offered help and advice. Will call again.

November 30, 2024
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Good range of products

Good range of products
Good customer service
Reasonable prices

November 19, 2024
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Nice well stocked sml shop in…

Nice well stocked sml shop in Haversadge.polite staff

November 12, 2024
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff

Worker Harvey was an absolute legend and truly helpful bloke when upon visiting. With extensive knowledge of all aspects of hiking from clothing to sleep systems, he was very helpful. Overall lovely staff and great shop

November 16, 2024
Unprompted review
GO Outdoors - Hathersage (Express) logo

Reply from GO Outdoors - Hathersage (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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