I visited the store today in Hathersage to buy some walking boots and socks. The attendant was very helpful and knowledgable able the products and I used my customer card to make some savings. The bo... See more
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See what reviewers are saying
Shopping at the Hathersage Go Outdoors is an experience that everyone should have. Every time I have gone in, even if it’s just a enquiry, the staff have gone above and beyond to help me buy or order... See more
Company replied
Excellent quality and value for money. I would recommend anyone to get a members card, the savings and offers you receive are amazing. I used the shop in Hathersage the staff were extremely helpful, n... See more
Company replied
In all my years of visiting Go Outdoors at various locations this was undoubtedly the best visit. We were greeted by Jon who helped us with our purchases. Based on his knowledge we ended up buying Sca... See more
Company details
About GO Outdoors - Hathersage (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
6 Main Road, S32 1BB, Hathersage, United Kingdom
- 0344 3876803
4.9
Excellent
427 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jon was really helpful
Jon was really helpful. His sensible advice allowed my daughter to find an excellent pair of walking boots. He was patient and thoughtful. Thank you.
April 16, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Fantastic and friendly shop, great prices!
We received some fantastic and friendly advice whilst visiting the store. We also got chatting about the local area and some great recommendations for pubs and walks as well. Items are priced very reasonable if you have the Go Outdoors membership and a great variety of products too.
April 16, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
We popped into Go Outdoors in…
We popped into Go Outdoors in Hathersage to look at day rucksacks. We found exactly what we wanted. The staff were absolutely lovely and super helpful. Thank you Jon and Sarah!
April 16, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
The best service from Sarah
The best service from Sarah, nick and Louis. I was looking for a new waterproof and was successful thanks to this store !
April 15, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great selection of kit and all at the…
Great selection of kit and all at the usual great Go Outdoors price. Lovely service from Nicholas, Louis and Sarah.
April 15, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Hathersage (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great advice on buying boots and attentive customer service.
April 2, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service to buy some walking shoes
Nice experience to buy shoes and a coat!
April 6, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Always happy to find a go outdoors shop…
Always happy to find a go outdoors shop when holidaying in a walking area. Lost my gloves and replaced them next day. Also picked up a great offer on a RAB top while I was there. Nick who served us, was very helpful and friendly.
April 5, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good recommendations and excellent service
Good recommendations, price matching and very good advice on purchases.
April 5, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Really helpful staff
Jon and Nick were really helpful. We needed lots of items and they found them for us in the stock room. Friendly, helpful staff and great selection of stock, despite being such a tiny store.
April 5, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service
Excellent service, highly recommend this walking shop. Staff are both friendly and very helpful. Local shops, can’t beat them.
April 4, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Popped in today for a browse, both Nick and Jon were a pleasure to talk to. Very helpful.
April 2, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly staff.
March 24, 2023
Reply from GO Outdoors - Hathersage (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Insole help
They were a great help in finding the correct size and type of insole for my boots
March 12, 2023
Reply from GO Outdoors - Hathersage (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Jon was a massive help
Jon was a massive help, very knowledgeable about shoes and helped me make a good decision.
March 23, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good range of stock, friendly staff
Good range of stock, friendly helpful staff (thanks Nick). Only lost a point for rather cramped shop.
March 23, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi, Celia
I appreciate you taking the time to leave us this review.
I am pleased to hear that your feedback helps us to improve service for everyone.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Justin
Go Outdoors Online Review Team.
Great friendly service
Great friendly service and in no rush which was good and they had in stock what I wanted. It’s always good to try on before you buy too rather than buying on line.
March 21, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
March 19, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Really excellent service!
I visited the Hathersage store to buy some new boots for my national 3 Peaks challenge and was served by Jon. He really went the extra mile and was super helpful. He was also very tolerant of my two boys who were running around and made buying boots with kids in tow an almost relaxing experience! Great boots too.. Here's hoping they get me up those mountains!
February 12, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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