I visited the store today in Hathersage to buy some walking boots and socks. The attendant was very helpful and knowledgable able the products and I used my customer card to make some savings. The bo... See more
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See what reviewers are saying
Shopping at the Hathersage Go Outdoors is an experience that everyone should have. Every time I have gone in, even if it’s just a enquiry, the staff have gone above and beyond to help me buy or order... See more
Company replied
Excellent quality and value for money. I would recommend anyone to get a members card, the savings and offers you receive are amazing. I used the shop in Hathersage the staff were extremely helpful, n... See more
Company replied
In all my years of visiting Go Outdoors at various locations this was undoubtedly the best visit. We were greeted by Jon who helped us with our purchases. Based on his knowledge we ended up buying Sca... See more
Company details
About GO Outdoors - Hathersage (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
6 Main Road, S32 1BB, Hathersage, United Kingdom
- 0344 3876803
4.9
Excellent
427 reviews
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This company invites their customers to review, whether positive or negative
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Great choice and great service
Good range of items. Good discounts and excellent service from shop staff.
March 6, 2023
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Friendly Staff with a solid selection
My kids trashed thier cheapo "waterproof" boots from mountain warehouse in one trip out.
Although they didn't have stocked what I was looking for, Jon was especially helpful.
However from where I was stood it looks like good customer service and a friendly Proffesional attitude is a core part of the team as everyone I personally saw was just the same.
Keep it up, not all of this chain of stores get it right!
March 14, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
What a fantastic shop
What a fantastic shop, made even better by Sarah and Nick who were so helpful. They even threw in a sledge to help get through the snowy weekend.
March 10, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Nick was very friendly and helpful…
Nick was very friendly and helpful today. Lovely shop
March 5, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We purchased 3 pairs of walking boots…
We purchased 3 pairs of walking boots this morning, we were looked after by Jon, brilliant customer service, helpful and friendly! Helped us get the most for our money! Thank you Jon
March 4, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Jon…
Excellent customer service from Jon today. He was very helpful and welcoming
March 4, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great little shop
Great, friendly service from Sarah and Jon at gooutdoors express, Hathersage.
I popped in to get an emergency stove for a last minute camping trip and they had a good selection and were very helpful.
Thanks guys.
March 3, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service.
Called Jon in advance regarding some Merrell hiking boots.
He had them ready for me when I arrived.
Excellent service.
Thank you Jon.
March 1, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Nick provided us with great service
Nick provided us with great service, didn't feel rushed and he seemed really friendly and genuine - a credit to the store.
February 27, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Popped into Go Hathersage today
Popped into Go Hathersage today, absolutely fantastic service from Sarah and Jon. Couldn’t ask for any better service.Nothing was too much trouble.Thanks for employing such amazing professional staff!!They deserve a pay rise 👍
March 1, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Super helpful staff!
Super helpful staff!
Jon went above and beyond in assisting me to by new hiking boots.
February 24, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Hathersage (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly and helpful
I knew what I wanted but they kindly showed me where it was, made sure I was using the right product then told me of the deal so I got it really cheaply. Fab!
November 13, 2022
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Happy with Go Outdoors…
Great service and advice from Cassy at Go Outdoors Hathersage. Very patient in dealing with my style choice and shoe selection. I always prefer Merrill, but wanted a newer style. I could not have asked for better service. Thank you Cassy.
February 21, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from Sarah and John on…
Great service from Sarah and John on two visits. Very helpful with a return and prompt service. Good price by Go Outdoors as always.
February 18, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Extremely helpful and genuinely wanted…
Extremely helpful and genuinely wanted t help us out. Thank you! I wish the staff were as friendly as this in the Doncaster branch.
February 18, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great product knowledge
Great product knowledge. Friendly customer service.
February 15, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really helpful staff and great advice
Really helpful staff and great advice. Jon in particular was great at recommending quality gear for and upcoming trip that wouldn’t break the bank.
February 13, 2023
Unprompted review
Reply from GO Outdoors - Hathersage (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful happy chatty staff
Very helpful happy chatty staff. Make you feel welcome and further helped me save mone.
Thank you
February 11, 2023
Reply from GO Outdoors - Hathersage (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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