Wanted to arrange click and collect after finding products on line, but not very obvious how to achieve. Eventually found, ordered and paid. Only then discovered products would not be ready for co... See more
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Newland Street 4, HP11 2BY High Wycombe, England, GB
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Wanted to arrange click and collect after finding products on line, but not very obvious how to achieve. Eventually found, ordered and paid. Only then discovered products would not be ready for co... See more
Company replied
Shopping for footwear is never easy when you have wide feet and a high instep, but Darc from High Wycombe took all my requirements into account and found the best option for me in no time at all. Grea... See more
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Lovely and pleasant member of staff called Darc who went above and beyond to help us out. Would definitely recommend store for comprehensive selection of items for camping even though it’s a relativel... See more
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Ordered a double sided pan online to collect in store. Unfortunately the pan was damaged but easily returned to store and refund arranged. Reordered and pan was perfect. Good service and helpful staff... See more
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Newland Street 4, HP11 2BY, High Wycombe, England, United Kingdom
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H
ad a fantastic experience at Go Outdoors in High Wycombe today. I was looking for boots for my teenage son and a very helpful staff member named Dark provided brilliant advice. Thanks to his assistance, I found exactly what I needed. Great customer service!

Reply from GO Outdoors - High Wycombe (Express)
Darc was very helpful and knowledgeable about the products. He talked us through the best options and was very good with placating my children and their million questions. Very happy with the service.

Reply from GO Outdoors - High Wycombe (Express)
Richard could not have been more helpful in helping me choose a pair of walking boots. Other members of staff were also very helpful. Good old fashioned service. Very impressed!

Reply from GO Outdoors - High Wycombe (Express)
I went to Go Outdoors to get a new pair of walking boots/trainers, but needed advice as I walk a lot on various surfaces, but I am not a person that ‘hikes’ up hill and down dale; 3 peaks etc.
Darc, was the assistant in the shop when I arrived and he gave me lots of advice about the different boots on display and was patient as I tried lots of brands until I found the boots that suited my activities and price range. I will definitely go back as the experience was a good one.

Reply from GO Outdoors - High Wycombe (Express)
Sales assistant Dave was excellent — knowledgeable, honest and professional

Reply from GO Outdoors - High Wycombe (Express)
I paid my £5 membership fee and saved £72 on four purchases, walking boots, snow boots, walking trousers and waterproof trousers.
The staff were very helpful.
A few days later I tried to order some snow boots for my husband. The website order did not accept my membership number. It took a couple of emails and a phone call to solve the problem and the boots arrived a few days later.
All items fit well, time will tell how they wear!

Reply from GO Outdoors - High Wycombe (Express)
Darc made chose my the right shoes a fun and educational process. I highly recommend him and the Wycombe store.

Reply from GO Outdoors - High Wycombe (Express)
Bought a pair of walking boots .
Darc was very friendly and knowledgeable.
Left the store with a great new pair of boots .
Great service .

Reply from GO Outdoors - High Wycombe (Express)
Went in today to buy a pair of outdoor wear trousers for the first time and had no idea as to which ones I would need! Sue was very helpful giving me options within the wide variety they had available. Purchased a pair which were nearly half the original price with the club member card. Very happy!

Reply from GO Outdoors - High Wycombe (Express)
Went in to look for walking boots. Great advice from Darc. He helped me find the wider fit boots, and made recommendations on good walking socks. Really appreciated the help and managed to get a good bargain

Reply from GO Outdoors - High Wycombe (Express)
Richard helped me with various options available in the hiking shoes range.
Gave me all the time to try and finally choose a Merrell pair.
Definitely recommend the place

Reply from GO Outdoors - High Wycombe (Express)
Was served by Sue, absolute pleasure. Had to pop out the store briefly to sort something and Sue was nice enough to pop the jacket I bought behind the counter! Will definitely be coming back!!

Reply from GO Outdoors - High Wycombe (Express)
Helpful, professional staff. Good selection. Prices okay. Nice to still be able to visit an outdoor equipment shop on the high street.

Reply from GO Outdoors - High Wycombe (Express)
Great experience today, I had gone into Sports direct first as I thought they had the boots I wanted at the cheapest price but having received zero help in there I popped into Go Outdoors (Blacks). Great service from Sue and very happy to receive a big discount once I signed up to loyalty scheme. Fabulous experience and very happy with my Scarpa walking boots.

Reply from GO Outdoors - High Wycombe (Express)
The service was great and good collection of jackets. ‘Sue’ was very helpful and made our shopping experience even better.

Reply from GO Outdoors - High Wycombe (Express)
Darc did an excellent job! Very knowledgeable. A true asset to the business.

Reply from GO Outdoors - High Wycombe (Express)
Wonderful experience, very handy shop, a worker by the name ‘ darc’ was very kind and handy.

Reply from GO Outdoors - High Wycombe (Express)
I recalled this store previously being a Blacks, and had bought my previous hiking boots there as the selection had been good. The store apparently became part of GoOutdoors earlier this year, so my visit took a while as I needed to be made aware of the fact of becoming a member before making a purchase. However, Gareth gave excellent advice about the choice of walking shoes and hiking boots and I duly went through the membership process and then bought a pair of walking shoes which are proving to be just what I wanted in terms of style, comfort and durability.

Reply from GO Outdoors - High Wycombe (Express)
Really satisfied with the customer service ,served by Adam, who was really helpful. Finally some place that values customers.

Reply from GO Outdoors - High Wycombe (Express)

Reply from GO Outdoors - High Wycombe (Express)
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