Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more
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I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more
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My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... See more
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Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... See more
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Company details
About GO Outdoors - Huddersfield (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom
- 01484 506205
4.8
Excellent
578 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
GO membership
Quickly and easily signed up for GO Membership. I've regularly shopped here both as a GO Outdoors shop and also when it was a Milletts and have been satisfied with its service and products.
October 18, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Go Outdoors Huddersfield always a pleasure!.
Go Outdoors Huddersfield staff are always so helpful and welcoming and always go that extra mile to keep me keeping on in all weathers with their excellent range of outdoor adventure gear. Maggie ,Mark and Nick are a credit to retail so thank you guys always a pleasure seeing you. Top job keep up the great work!. 😁
October 16, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Cracking little high street store
Mark and Steph were so welcoming and helpful for our purchase today, in fact their advice was well received making 3 excellent purchases.
October 12, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The friendly staff Nick & Mark
The friendly staff, Nick and Mark. Their expertise helped me select the correct walking boots.
October 11, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Friendly and chatty
Big thanks to Mark and his fantastic customer service. Always a friendly face and chatty and helpful.
October 10, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
The staff were magnificent
The staff were magnificent. Very knowledgeable, very helpful and considerate.
October 10, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Mark and Steph were very helpful when I…
Mark and Steph were very helpful when I returned a faulty jacket, nothing was too much trouble they we brilliant
October 7, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I enjoy going to buy thing today Nick…
I enjoy going to buy thing today Nick took me upstairs to show me all the boot and I choose a pair of boots and got some cleaning solution for my boots and protector spray so my boot will be water proof and I always buy thing from the store I will recommend the Store to any one
October 9, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very friendly store
I visited the Huddersfield branch on Saturday with my two daughters and Mark was so friendly and helpful and had a great sense of humour. We all made purchases of which one item had to be delivered which was no problem for them. Ordered Saturday afternoon. delivered Monday morning in my eyes that is a great service.Thank you for your help and the laugh.
October 5, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Having the store in Huddersfield town…
Having the store in Huddersfield town centre was great for me as it made getting to see the product I was wanting easier to access. Store staff very helpful and knowledgeable.
October 5, 2024
Reply from GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shopping in store.l…
The staff were friendly and helpful directing me to the items I'd come to purchase.
September 25, 2024
Reply from GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The shop assistant was very helpful and…
The shop assistant was very helpful and pleasant.
And it's a shop where you can try on. I don't like shopping on line
September 26, 2024
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Mick and Maggie were so very helpful
Mick and Maggie were so very helpful, and knowledgable and gave me space and time to select the items I wanted without hassle. A good experience not found on line. Thank you
September 25, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent friendly and helpful staff
Excellent friendly and helpful staff. Well stocked shop with good bargains.
October 1, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service, a perfect combination of being helpful without lingering and being imposing. We also saw a member of staff being very helpful to another customer and his kids so definitely not a one off. Served by Nick and Mark who were great.
September 29, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Fabulous advice
Nick and Mark are so helpful with good practical advice, tailored to your needs - something you don’t get by using the web site.
It’s great for Huddersfield to get a specialist shop like this.
September 29, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very good service by the assistances…
Very good service by the assistances and helpful in finding what I needed. Will come back again.
September 29, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great service
Excellent service from Nick and Step very helpful with our purchase which we are pleased with. Great to shop in a shop instead of shopping online.
September 28, 2024
Unprompted review
Reply from GO Outdoors - Huddersfield (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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