GO Outdoors - Huddersfield (Express) Reviews 

576
TrustScore 5 out of 5

4.9

48 New Street, HD1 2BR Huddersfield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our entire shopping experience was made an absolute pleasure thanks to Mark! He guided us through our purchases expertly as well as brightening our day!

Company replied

Rated 5 out of 5 stars

I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more

Company replied

Rated 5 out of 5 stars

Wonderful customer service from Steve & Mark! Very helpful, attentive and jolly. Very refreshing to have such great customer service. It’s a shame the store is closing. Good luck to both.

Company replied

Rated 4 out of 5 stars

Items were easy to purchase online, and collection was also straight forward. I was asked for ID even though I had the code given for collection, not sure why both is required.

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Huddersfield (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom

  • 01484 506205

4.9

Excellent

TrustScore 5 out of 5

576 reviews

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4.9

All reviews

(576)

35,315 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly knowledgeable staff!

Our entire shopping experience was made an absolute pleasure thanks to Mark! He guided us through our purchases expertly as well as brightening our day!

August 15, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Wonderful customer service from Steve &…

Wonderful customer service from Steve & Mark! Very helpful, attentive and jolly. Very refreshing to have such great customer service. It’s a shame the store is closing. Good luck to both.

August 8, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Items were easy to purchase online

Items were easy to purchase online, and collection was also straight forward.
I was asked for ID even though I had the code given for collection, not sure why both is required.

July 29, 2026
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Wanted some small items...

I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices.

Also, Steph was very helpful too - it's a pity the store is closing as both staff members are a real asset to the company.

I hope both are relocated to another store as their experience is invaluable!

Overall, a great experience and I totally recommend the store!

July 15, 2026
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great prices

Great prices, well set out with very friendly and willing to help staff. There is another GoOutdoors in Huddersfield but the staff at Express sold me a pair of Merrill Moab boots with their knowledge and experience.

July 2, 2026
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A very helpful and friendly experience

I was looking for some new walking boots and Zenab quickly came to my assistance finding the right size for me explaining to me about the different makes . What a great experience, thank you Zenab for your helpful, friendly way you looked after me.😊

June 19, 2026
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchased some merrell walking shoes…

Purchased some merrell walking shoes today. Smashing assistance from mark….informative, knowledgeable and of great assistance .. many thanks

June 18, 2026
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful! Fast service too:)

June 8, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good quality service and helpful…

Good quality service and helpful advice. I would always recommend this GoOutdoors.

June 2, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic service from Mark at Huddersfield

Mark went out of his way to find the right raincoat for my son. I found one that wasn't the right size and Mark kindly advised me on which store I could find a smaller size if I needed to and that I could exchange the larger size for a smaller size by ordering the correct size to be delivered to the store. He was friendly and knowledgeable about Go Outdoors products.

June 4, 2026
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always great service in this small…

Always great service in this small store, the staff are all friendly and knowledgeable, it’s a pleasure to shop here

May 20, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly helpful staff.

Howard, Mark and Steph are so helpful and friendly, nothing is too much trouble.

May 20, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Walking shoes.

Always great service from friendly and knowledgeable staff.

May 16, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly. Nothing too much trouble. One of the smaller stores so stock more limited but told us where their large store was and also supplied the name and description of one item I could not get to order on line.

May 7, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I visited the store because I just…

I visited the store because I just started walking and wanted some information on what equipment I required.

Marn was amazing, he has a lot of knowledge about what gear is suited for active and provide magnificent advice for a beginner into walking with tips and tricks to boot.

May 2, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Howard at the Huddersfield town store…

Howard at the Huddersfield town store was very helpful. I must have tried 6 pairs of shoes that day and he was more than happy to help and advice. He was very knowledgeable.
Thank you for having the patience with me 🙌

April 28, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

As usual my yearly purchase of my new…

As usual my yearly purchase of my new boots went really well thanks to Steph. Great experience in a small store thanks to the team.

April 21, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mark is very informative and…

Mark is very informative and knowledgeable. I am looking to become involved in our school DoE and is a font of knowledge about everything outdoors. Having the right equipment for our expeditions is v important. It was a pleasure chatting to Mark - thank you much. 5 star customer service

April 3, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fabulous staff with great friendly…

Fabulous staff with great friendly service...

March 20, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Exceptional Customer service

The store is conveniently situated and a short walk from the railway station. Considering it is a smaller store I was able to find everything I needed and there was a good choice available. Mark was extremely helpful and gave excellent advice which is essential when purchasing footwear suitable for hiking. I will definitely be returning to this store due to it's location value for money and most importantly customer service.

March 19, 2026
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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