Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more
Company replied
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Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more
Company replied
I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more
Company replied
My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... See more
Company replied
Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... See more
Company replied
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Written by the company

48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom
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Reply from GO Outdoors - Huddersfield (Express)
The store team in Huddersfield are really friendly and know their stuff. For a small store have always found what we need.

Reply from GO Outdoors - Huddersfield (Express)
We were warmly welcomed, help to choose [walking shoes] was friendly, patient and not at all pushy. And the price is great! You pay £5 to be a member but worth every penny - I saved way more on the shoes.

Reply from GO Outdoors - Huddersfield (Express)
Excellent attitude by both staff members. Good value product and had my size in stock.

Reply from GO Outdoors - Huddersfield (Express)
Really pleased thank you 😊
Bree did great and got the hats for me.

Reply from GO Outdoors - Huddersfield (Express)
Staff very helpful and friendly, without pressuring you to buy. Store layout clear, making it easy to find different categories - and there are changing facilities, so you can check that the size and fit are right.

Reply from GO Outdoors - Huddersfield (Express)

Reply from GO Outdoors - Huddersfield (Express)
Again a remarkable loyalty card discount and I had the pleasure of being attended too by beautiful Maggie. 🤠

Reply from GO Outdoors - Huddersfield (Express)
i can say the staff are very nice and friendly also the quality of the clothes are very good so thank to them.

Reply from GO Outdoors - Huddersfield (Express)
I bought some walking shoes. The staff were friendly, attentive and helpful, bringing me several different ones to try on. The shoes were comfy and reasonably priced.
I’m very pleased with my purchase. Many thanks to the two lovely ladies Steph and Maggie.

Reply from GO Outdoors - Huddersfield (Express)
We were able to discuss our requirements with Mark and he guided us to the very best option in store-we wouldn’t have found this ourselves in store or on line. Service was with a smile and a bucketful of great humour but no hard sell. Fabulous shopping experience.

Reply from GO Outdoors - Huddersfield (Express)
Helpful staff. Shop would be better if had more space to see the all the stock.

Reply from GO Outdoors - Huddersfield (Express)
Maggie and Karen were very helpful. Good value over trousers. Good range of options. Was able to try them on before I bought.

Reply from GO Outdoors - Huddersfield (Express)
The lady who served me (Steph) was extremely helpful, got just what i needed thank you.

Reply from GO Outdoors - Huddersfield (Express)
A slight defect on my walking shoes. Fast friendly no quibble exchange. Store workers Steph and Maggie very helpful and professional. Thanks

Reply from GO Outdoors - Huddersfield (Express)
The shop was quite busy but the staff of two - Karen and Maggie - were very proactive in helping customers. When the Merril trainers I’d ordered appeared I decided they were a poor fit and happened to mention I’d ordered a different shoe three days ago and didn’t come over to try them on. No problem. Some detective work dug them up. Not a good fit either. I calculated that Karen (or Maggie) had been up and down the staircase four times and had spent ten minutes or so at the till filling in the paperwork. They were cheerful all the time and were absolutely helpful.

Reply from GO Outdoors - Huddersfield (Express)
Very happy with my purchase today. The lady that served me was very helpful and knowledgeable of the stock and gave good recommendations. Thank you

Reply from GO Outdoors - Huddersfield (Express)

Reply from GO Outdoors - Huddersfield (Express)
Great customer service and help with my DofE equipment selection. Friendly staff and very helpful.

Reply from GO Outdoors - Huddersfield (Express)
My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable walking boots with his insane level of knowledge about all the products. My husband was very pleased. Steph was very helpful on and quickly sorted the sale out so we could leave on time to run more errands, including updating our new home address on their system. Thank you both!

Reply from GO Outdoors - Huddersfield (Express)
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