GO Outdoors - Hull Reviews 

5 Stars – Great service and a brilliant bikeBought my new Polygon Xtrada 5 from Go Outdoors and had a cracking experience from start to finish. Liam looked after me throughout — knowledgeable, patient, and clearly passionate about bikes. He made sure the setup was spot‑on and answered every question without any fuss. The Xtrada 5 rides beautifully and feels like real value for money. Top service and a top bike. Would happily recommend Go Outdoors and Liam to anyone looking for a new ride.

The lovely Eve went to search for shoes and boots for me as soon as I asked her. She came back with what I asked for and some alternatives. Nothing was too much trouble for her. Eve has only been at the store 2 weeks and is already a credit to the company. There definitely should be more people like her so thank you so much for making my shopping so easy!! I purchased 2 pairs of walking boots and at a great price! Would definitely recommend this store as the lady at the till was very pleasant too.

I had a great experience in store, also excited to pick up my first bike. Also the staff member ( Jack ) was very helpful and checked the safe conditions of the bike! We need more people like him! Thx

Pleasantly helpful and efficient staff made the click & collect of a large item (roof-box) quick and easy.

Kylie was very helpful on me buying a water bottle! Friendly. And then leonie helped me on the till...great customer service on a hot Sunday afternoon!

We were served this afternoon by Carrie. She was lovely to talk to and helped me find my membership through the system as I’d forgotten my card. Thank you for your service Carrie! X

Great discounts! Carrie at the desk was very helpful!

Served by Carrie. Swapped a t-shirt over, really easy even though I didn’t have my receipt as it was all logged on my Go Outdoors membership card. Thank you ☺️

Eve was really professional and extremely helpful. Thank you Eve

Service was great and Lewis helped us with everything we needed.

The customer service guy on the other end of the phone was very lovely and helpful In getting me a refund for an order that didn't arrive on time for me. He made my experience very easy and stress free and put me at ease considering I was very nervous and stressed about calling about the situation. He is a real asset to your company.

Was served today by Sally, an absolute breath of fresh air, sorted me out with some maggots for fishing and we were exchanging stories about how she used to go fishing herself in times past!
Really nice for a member of staff at any shop to have time to chat to the customer!
Brightened up my day.

Thank you so much Jack! Sorted me out with a tent pole I was missing, he was able to find me the exact size pole I was missing from his spare parts box and gave it to me for free! Made my week, thanks again :)

Eve on the shoe section was really helpful and good customer service

Bought a tent & other camping items today. Couldn’t find the camping table that I wanted. Thanks to Carrie who found it for me - much appreciated.

We had Ryan serve us today, he was happy to have a chat while waiting till 10.30am to be served. He was delightful and and a good example of a approachable staff member.

Thanks to Alan who pointed us in the right direcrion and great service from Eve when trying out walking boots/shoes, great she used her own initiative and helped by suggesting what would work best for our needs and budget.
Ryan at tills was also a star.

I was super impressed by the staff, the young people who work at Go Outdoors were attentive and knowledgeable. I made massive savings by becoming a member for £5. Ray on the checkout was both cheery and kind and at the end of a long shift, that tells me that this company are doing something right.

If i could give 10 starts i would Lewis yesterday was amazing talking me though didnt rush or pressure me into anything just nice and slow honestly ive worked in customer service over 20yrs so my expectations are high and yes he met them all credit to your store