I visited the store looking to be kitted out for an upcoming trip up Snowdon. There were staff about - smiling and approachable and ready to help - when you wanted it. Two young girls gave me good... See more
Company replied
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See what reviewers are saying
Angie was incredibly helpful, patient and friendly when helping me choose walking boots. Gave great advice, no pressure at all, and made sure I got the right fit. Really lovely experience – thank you... See more
Company replied
Looking to buy an electric bike called in on Sunday 26th July, asking the man in bike dept, what the different prices for the same bik were, I was told buy the cheapest. Called back in on Monday and P... See more
Company replied
Everything was easy to locate and well stocked and the changing rooms were available and in good condition. I was served by an employee called Dave in the Kidderminster branch and he was such an appro... See more
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Company details
About GO Outdoors - Kidderminster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
1 Frederick Road, DY11 7RA, Kidderminster, United Kingdom
- 01562 549497
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Visited Go Outdoors in Kidderminster on…
Visited Go Outdoors in Kidderminster on 6th August and can’t thank the staff enough. Firstly it was a welcome change to see enough staff available and having the time to be proactive and asking how they can help visitors to the store. Once you explained what you were trying to achieve, we received first class information and guidance and was able to leave the shop with what we needed, very satisfied we had bought the products that suited us personally and the prices were extremely competitive. Special thank you to Besslem and Andrea for their attention, it made our experience at Go Outdoors really enjoyable.
August 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Had a great shopping experience with…
Had a great shopping experience with Dave R Fishing. Lovely guy, relaxed service. That’s what keeps me coming to this store tbh.
August 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I’ve had issues with online ordering…
I’ve had issues with online ordering via Go Outdoors in the past but this time everything was issue free, Hopefully they’ve listened to feedback and upped their game. I will definitely be buying more from the online store in the future :) As for the physical store the staff are excellent and helpful as they’ve always been, one of my favourite stores to visit.
July 29, 2026
Reply from GO Outdoors - Kidderminster
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I had a great experience in go outdoors…
I had a great experience in go outdoors today, served by Lynn who was very kind and helpful. Thank you!
August 5, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Went into get some fishing gear for a trip on a budget. Was served by Martin who came over and asked if I needed any help without me having to ask he found me a better value rod than the 1 I was getting and helped me become a member. Also helped me find some batteries for bite alarms was very helpful.
August 3, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Andrea was very helpful with fitting a…
Andrea was very helpful with fitting a pack and helping me explore options for gators. Great customer service and friendly staff.
August 3, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Dave roberts (fishing dept) outstanding…
Dave roberts (fishing dept) outstanding again 👌
July 31, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Had great experience off Dave r fishing…
Had great experience off Dave r fishing will definitely coming back
July 30, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I do not understand why I can order a…
I do not understand why I can order a product online that is showing as being in stock, pay for it and then a couple of hours later I get an email saying that the order has been cancelled and money refunded?! It was particularly annoying as I bought two items that were on a multi save together only to be then told that one was no longer available and thus not getting the saving advertised.
July 26, 2026
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Staff friendly and helpful
Store well organised and easy accessible. Staff friendly and helpful. Dave on check out it is lovely, and makes the experience cheerful
July 31, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Dave r and niomi have been fantastic…
Dave r and niomi have been fantastic loads of knowledge helped me picked out all the right tuff to sort me right out fab peeps
July 31, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgable sales person who gave…
Very knowledgable sales person who gave us lots of valuable advice nut also let us have time to make up our own minds.
July 31, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Kidderminster store
Visited the kiddi store for new boots. Angie was efficient and knowledgeable. Super service
July 31, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Kidderminster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Just wanted the essentials for a cheap…
Just wanted the essentials for a cheap start to fishing again. Dave R Fishing very helpful and good advice
July 30, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kidderminster Store
Had really good help from Amy at the Kiddermister store. I was stressing at getting new boots for my work and she swooped in and helped me. Amy totally understood the assignment!
July 28, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent customer service
I took my son to buy a fishing rod, we were looked after by Dave R who was really helpful, giving lots of advice and even took time to help him attach the line to the reel. Top bloke!
July 28, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Not happy
Looking to buy an electric bike called in on Sunday 26th July, asking the man in bike dept, what the different prices for the same bik were, I was told buy the cheapest. Called back in on Monday and Paul in the department couldn't have been more helpful. Compass Journey £1250. Went to collect on Tuesday and told nobody available until Wednesday to show me bike details. Not a good experience, if it wasn't for Paul I would have gone elsewhere.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I was met at the door by Edric who was…
I was met at the door by Edric who was very helpful and friendly and guided me to the tents..He later put the tent in the shopping trolley for me as it was a bit too heavy for me, and even came and put it in the car for me.. The lady on the till was friendly and helpful too..
Well done..
D
😊
July 27, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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